appier

Customer Success Management Intern (Digital ads, SaaS Platform - AIXPERT)

Senior Software Engineer (Ad Cloud Bidding) - Tokyo,Japan

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Product Marketing Manager - Tokyo(Newly created)

Marketing Specialist

AI Creative Designer

Appier is seeking a Customer Success Management Intern for its AIXPERT product team in Taiwan. The intern will be responsible for building strong client relationships, strategizing and planning digital marketing campaigns, managing campaign operations including troubleshooting and budget, and assisting clients with product adoption and contract renewals. This role requires a blend of analytical, communication, and technical skills to ensure client success and identify growth opportunities.

HR Employee Experience Senior Manager / Associate Director

【About Appier】Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier 's mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.【About the role】We are seeking for an intern for AIXPERT product team in Taiwan. He/She will cultivate strong relationships with our new and existing clients and assist them in strategizing and plan digital marketing campaigns to meet their goals.【Responsibilities】<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Cultivate strong relationships with clients.</li><li class="leading-relaxed">Identify key account growth opportunities with key stakeholders.</li><li class="leading-relaxed">Strategize and plan digital marketing campaigns to meet clients goals.</li><li class="leading-relaxed">Manage campaign launch and ongoing operations, including market research, troubleshooting, budget management and reporting.</li><li class="leading-relaxed">Assist clients to expand their usage and adoption of enterprise solution.</li><li class="leading-relaxed">Provide resources to answer clients’ questions, identifying needs for account customization and further implementation where applicable.</li><li class="leading-relaxed">Perform service delivery and first line technical support for the product implementation.</li><li class="leading-relaxed">Discussing the product definition, implementation, operation and clarifying issues with the customer.</li><li class="leading-relaxed">Assist in renewing client contract and cultivate upsell opportunities.</li><li class="leading-relaxed">Communicate consistently with clients throughout the contract lifecycle, escalating important issues where needed.</li><li class="leading-relaxed">Fully understand client requests, documenting and engaging appropriate resources.</li></ul>【About you】<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Have related experience or knowledge in digital marketing.</li><li class="leading-relaxed">Experience on operating Google Ads, Facebook, Apple Search Ads.</li><li class="leading-relaxed">Performance marketing or App optimization experience is a plus.</li><li class="leading-relaxed">Good at problem solving and cross-functional collaboration.</li><li class="leading-relaxed">Logically thinking and possess good time management abilities.</li><li class="leading-relaxed">Requires a combination of strong analytical and communication skills, with some technical understanding.</li><li class="leading-relaxed">Detail-oriented with good organization.</li><li class="leading-relaxed">Able to work independently in a fast-paced environment.</li><li class="leading-relaxed">Fluent English is preferred.</li><li class="leading-relaxed">Fluent Japanese or Korean is a BIG plus!</li></ul>

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We're seeking an Enterprise Customer Success Manager to join Nasdaq Verafin, a leader in Financial Crime Management. This role involves partnering with top-tier financial institutions, building strong relationships, championing customer needs, and developing innovative, customer-focused processes. You will collaborate cross-functionally with Product Management, Product Development, Sales, and Leadership to drive customer success. The position requires a deep understanding of the Verafin product suite to effectively map customer needs to solutions, contributing directly to the success of major financial institutions and shaping future customer experience.

At Nasdaq, we’re proud to be the engine behind the world’s capital markets. But we don’t stop there. We build the technology that drives transparency, trust, and access—helping economies grow and people thrive. Our purpose is to advance economic progress for all. Whether you’re a client, a colleague, or part of our broader community, we’re here to move markets—andpossibilities—forward.

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Are you ready to be part of a dynamic and innovative company that's revolutionizing Financial Crime Management? At Nasdaq Verafin, we're not just industry leaders; we're trailblazers in providing cutting-edge, cloud-based solutions for financial institutions. We’re creating the world’s most effective financial crime fighting network!<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Exciting Opportunity: Enterprise Customer Success Manager</h3>We're seeking a talented Enterprise Customer Success Manager to join our vibrant team. In this role, you'll make a significant impact in the financial sector! You'll partner with top-tier financial institutions, acting as their trusted ally and advocate. Your role will involve building strong internal relationships, championing customer needs, and developing innovative, customer-focused processes. As a key resource, you'll provide support, address concerns, and celebrate successes with your customers. This is your chance to work in a collaborative environment, directly contributing to the success of major financial institutions and shaping the future of customer experience. Your journey to success starts here!<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You'll Do:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Collaborate Across Teams: Work cross-functionally with Product Management, Product Development, Sales, and Leadership to drive customer success.</li><li class="leading-relaxed">Manage Key Relationships: Build and maintain strong relationships with C-suite executives, buying influencers, and other leadership contacts.</li><li class="leading-relaxed">Define Customer Success: Partner with your team to create and refine Customer Success Management strategies for enterprise-level financial institutions.</li><li class="leading-relaxed">Master the Product Suite: Develop a deep understanding of the Verafin product suite and effectively map customer needs to product solutions.</li><li class="leading-relaxed">Lead Effective Meetings: Organize and conduct successful meetings by setting agendas, attending calls, documenting outcomes, and ensuring accountability for commitments.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You'll Bring:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Customer Relationship Management: 5+ years of demonstrated proficiency in managing customer relationships.</li><li class="leading-relaxed">Passion for Communication: A genuine enthusiasm for engaging with customers and uncovering their needs to ensure a comprehensive understanding.</li><li class="leading-relaxed">Professional Communication: Confident, articulate, and professional communication abilities.</li><li class="leading-relaxed">Effective Interfacing: Ability to interface and communicate effectively with multiple levels within a customer’s organization, including C-suite, decision makers, and users.</li><li class="leading-relaxed">Tier 1 Account Management: Experience with Tier 1 account management is a valuable asset to our team and our growth.</li></ul>This position can be located in St. John’s or Toronto, and offers the opportunity for a hybrid work environment (3 days a week in office), providing flexibility and accessibility for qualified candidates.This role will close on November 19th at 11:59pm NST.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Come as You Are</h3>Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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