CityBlock

Medical Assistant

Sr. Associate, Engagement Strategist

RN Care Manager - Middlesex and Essex Counties, MA

Sr. Associate, Member Experience Platforms

APC Provider Hybrid- Worcester County

Manager, Hub Operations

Outreach Specialist - Bilingual, Cantonese or Mandarin

The Medical Assistant provides direct services to members and performs various office and clinical duties to keep our healthcare practice running efficiently. Responsibilities include answering calls, greeting patients, assisting healthcare providers with clinical procedures, administering medications, coordinating patient care, maintaining records, and managing medical supplies. The role requires 1+ years of experience in a clinical operations setting.

Advanced Community Care Clinician (RN)

The Medical Assistant provides direct services to members and performs various office and clinical duties to keep our healthcare practice running efficiently.Responsibilities:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Answers phone calls and greet patients as they enter the facility</li><li class="leading-relaxed">Assists the nurse and office manager in maintaining the medical inventory and placing orders for new materials as needed.</li><li class="leading-relaxed">Assists healthcare providers with clinical procedures, examinations, diagnotsitc testing, specialized clinical procedures as authorized</li><li class="leading-relaxed">Administers medications and vaccines under the direction of a licensed healthcare provider.</li><li class="leading-relaxed">Outreaches / engages members to schedule provider visits for annual visits, discharge follow up, chronic disease management, and addresses HEDIS gaps</li><li class="leading-relaxed">Coordinates patient care activities, including scheduling appointments, obtaining referrals, and managing patient follow-up.</li><li class="leading-relaxed">Maintains accurate and up-to-date patient records, including entering information into electronic health record (EHR) systems.</li><li class="leading-relaxed">Manages the inventory of medical supplies and medications, reordering as needed.</li><li class="leading-relaxed">Completes pre- and post- visit chart prep for provider visits; ensures all quality and patient outcome metrics are elevated for providers to address.</li></ul>Work Experience:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">1+ years of experience working in a clinical operations setting</li></ul>We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is:$20.19 - $25.96 HourlyCityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.Medical Clearance (for Member-Facing Roles):You must complete Cityblock’s medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases.We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Us:</h3>Cityblock Health is the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet’s Sidewalk Labs along with some of the top healthcare investors in the country.Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.Over the next year, we’ll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community.Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.Our Values:Aim for UnderstandingBe All InBring Your Whole SelfLean Into DiscomfortPut Members FirstAbout our Team:We employ a field-based, home-based care model and are committed to meeting members where they are--in their homes, in their community, and in our Hubs. We will go above and beyond to connect with Cityblock members in a non-judgmental, respectful and empathic manner, to meet their needs, and to provide feedback to the system as a whole as we strive to do better every day.

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Medical Assistant

Sr. Associate, Engagement Strategist

RN Care Manager - Middlesex and Essex Counties, MA

Sr. Associate, Member Experience Platforms

Medical Assistant

Medical Assistant

APC Provider Hybrid- Worcester County

Manager, Hub Operations

Outreach Specialist - Bilingual, Cantonese or Mandarin

Job Details