Crate Entertainment is an indie company founded in 2008; known for the ARPG “Grim Dawn”. We are currently working on a number of unannounced projects and maybe could use your help! Crate is completely self-funded and not answerable to any sort of investor or publisher nonsense. We have no physical office and all team members work from home, collaborating through our discord channels. All positions are as full-time employees and we offer competitive salaries, healthcare benefits, paid vacation and performance-based bonuses.

crate entertainment 

Artist Generalist ( Senior)

Environment Artist (Principal / Senior)

Principal Engineer

Senior Engineer

Principal 3D Character Artist

Crate Entertainment is seeking a versatile Senior 3D Artist to join their remote, US-based team. As creators of successful titles like Grim Dawn and Farthest Frontier, they offer a stable, independent, and low-stress environment. The role involves contributing to 3D art assets across various projects, working with designers, and creating assets aligned with project style and performance. Candidates should be proficient in 3D modeling, texturing, and relevant software.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Seeking…</h3><p class="my-4 text-gray-700 leading-relaxed">The creators of Grim Dawn and Farthest Frontier, are looking for a versatile 3D Artist. You don’t need to be a master of everything but, as a member of a small team, you should be willing and able to work in at least a couple different areas, be it environmental, props, UI, characters, etc.</p><p class="my-4 text-gray-700 leading-relaxed">This is a full-time position with benefits. Our studio operates remotely but candidates must be based.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Us…</h3><p class="my-4 text-gray-700 leading-relaxed">A small, indie studio best known for developing and self-publishing the ARPG “Grim Dawn,” which has sold over 3 million copies on PC with 4 million units of DLC. Our latest title, the town-builder, Farthest Frontier, has sold over half a million copies in it’s first two months of early access.</p><p class="my-4 text-gray-700 leading-relaxed">Due to this success, our studio is well-funded, completely financially and creatively independent and not answerable to any sort of investors or publishers. Because of this, we can offer greater job security and a lower stress work environment than most larger developers. We are not beholden to milestone deliverables, own all of the IP we create and believe that as long as we’re working efficiently, the game will be done in however long it takes for us to feel satisfied that it’s ready. By working in smaller teams, we are able to develop big games on a smaller budget and at a slower pace that allows time to add more detail and nuance than often exists in many bigger budget titles.</p><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Responsibilities</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Contribute to the creation of 3D art assets on various projects.</li><li class="leading-relaxed">Work with designers to define needed art assets and build them to meet the desired visual and functional goals.</li><li class="leading-relaxed">Create assets in accordance with the defined style and performance specifications of the project.</li><li class="leading-relaxed">Learn the latest tools and technology. Self-critique and ability to seek out and receive feedback for continued self-improvement.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Requirements</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3+ years industry experience with at least one credit on a released PC / Console game.</li><li class="leading-relaxed">Excellent 3D modelling and texturing skills with both organics and hard-surface</li><li class="leading-relaxed">Highly proficient with 3D Studio Max and / or Maya, ZBrush, Substance Painter, Photoshop.</li><li class="leading-relaxed">Ability to produce clean, crisp, highly readable textures.</li><li class="leading-relaxed">Team player, ready to take on any task.</li><li class="leading-relaxed">Self-driven, able to take critique and a team-player.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Desired Qualifications</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Love for RPG and Strategy games.</li><li class="leading-relaxed">The ability to rig, animate and implement character animations is a big plus.</li><li class="leading-relaxed">Ability to sketch / create 2D concepts a plus.</li><li class="leading-relaxed">Experience creating effects</li><li class="leading-relaxed">Enjoy working in a semi-realistic, detailed art style as seen in our existing games.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Application Materials</h4><p class="my-4 text-gray-700 leading-relaxed">Applicants should email a resume and cover letter, including a brief summary of your favorite games and what you’re currently playing to: <a href="mailto:jobs@crateentertainment.com" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">jobs@crateentertainment.com</a></p>

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Mercury is building a complete finance stack for startups, aiming to simplify entrepreneurs' financial lives through an easy and safe banking experience. We are seeking a Dispute Investigation Manager to lead a team of Disputes Specialists. This role involves serving as a subject matter expert for disputes, driving operational KPIs, and mentoring the investigations team. The manager will ensure exceptional customer service and regulatory adherence, while also contributing to projects that improve the efficiency and effectiveness of the Disputes function by partnering with various internal teams.

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You will also contribute to impactful projects aimed at improving the efficiency and effectiveness of the Disputes function as a whole by partnering with our Vendor Management, Compliance, Bank Partnerships, and Customer Support teams.</p><p class="my-4 text-gray-700 leading-relaxed">\*Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Here are some things you’ll do on the job:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Mentor, coach, and support a team handling dispute intake and resolution processes for card and ACH disputes.</li><li class="leading-relaxed">Be a dispute SME with an understanding of the end-to-end card resolution process, including pre-arbitration and arbitration, as well as banking transaction exceptions and ACH returns.</li><li class="leading-relaxed">Help manage the day-to-day operations of the dispute investigation BPO workforce.</li><li class="leading-relaxed">Improve team efficiency and effectiveness by driving and tracking performance metrics.</li><li class="leading-relaxed">Execute step-level changes to the Disputes program by partnering with cross-functional teams to scope, design, test, and implement standard operating procedures.</li><li class="leading-relaxed">Partner with Quality, Learning & Development, and Risk Program Managers to drive quality improvements through continuous learning.</li><li class="leading-relaxed">Help the team achieve exceptionally high standards of quality and accuracy while fostering genuine customer trust and satisfaction.</li><li class="leading-relaxed">Provide guidance on escalated dispute cases.</li><li class="leading-relaxed">Ensure regulatory compliance for consumer disputes covered by Regulation E.</li><li class="leading-relaxed">Collaborate with cross-functional stakeholders to drive initiatives across Learning & Development, Workforce Management, and Change Management.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">You should:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Have 4 years of firsthand experience with the dispute management process at a fintech or other financial institution</li><li class="leading-relaxed">Have 2 years of experience managing card dispute teams</li><li class="leading-relaxed">Have a passion for mentoring and supporting team members, fostering knowledge sharing, professional development, and a collaborative team culture.</li><li class="leading-relaxed">Have experience in managing customer-facing queues and escalations</li><li class="leading-relaxed">Be obsessed with quality and workflow optimization</li><li class="leading-relaxed">Have a strong understanding of Reg E and Reg Z dispute requirements</li><li class="leading-relaxed">Have familiarity with Mastercard and/or Visa chargeback rules</li><li class="leading-relaxed">Have some product sense and knowledge of banking products such as ACH, International Wires, SWIFT, checks, and debit cards</li><li class="leading-relaxed">Have experience with Zendesk or other similar CRM tools</li><li class="leading-relaxed">Be a highly motivated self-starter, comfortable working within a high risk environment under minimal supervision</li><li class="leading-relaxed">Be an excellent collaborator and communicator - you can partner effectively with cross functional stakeholders to drive outcomes</li><li class="leading-relaxed">Exercise empathy and understanding when communicating with customers</li><li class="leading-relaxed">Communicate complicated concepts with efficiency and clarity</li></ul><p class="my-4 text-gray-700 leading-relaxed">The total rewards package at Mercury includes base salary, equity (stock options), and benefits.</p><p class="my-4 text-gray-700 leading-relaxed">Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. 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Artist Generalist ( Senior)

Environment Artist (Principal / Senior)

Principal Engineer

Senior Engineer

Principal 3D Character Artist

Job Details