Our mission is to revolutionise the world of sports and gaming venue entertainment. We’re the home of the best gaming and tech talent, with a passion for pushing the boundaries and creating unforgettable experiences. We have a host of leading brands under the Entain umbrella, in both Australia and New Zealand. In Australia, our customers can experience the best of sports betting and entertainment with Ladbrokes and neds, where together they provide thrilling avenues for sports enthusiasts and racing aficionados alike.

Entain group

Desktop Support Technician

Client Service Officer

Quality Engineer

Product Designer

Payroll Administrator

At Entain, a global leader in sports betting, gaming, and digital entertainment, the Desktop Support Technician will be a key part of the IT Desktop Support team. This role involves being the first point of contact for technical issues, delivering reliable, friendly, and effective support in a fast-paced, enterprise environment. You will provide Level 1 and Level 2 support across hardware, software, and basic network issues, ensuring minimal disruption to business operations and contributing to continual improvement.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Who We Are</h3>At Entain, it’s your game. We’re a global leader in sports betting, gaming, and digital entertainment, powered by world-class technology and talented people across Australia, New Zealand, and beyond. Our mission is to create exciting, safe, and responsible entertainment experiences, and our Technology teams play a critical role in making that happen.As a Desktop Support Technician, you’ll be a key part of our IT Desktop Support team, helping ensure our people have the tools, systems, and support they need to perform at their best. You’ll be the first point of contact for technical issues, delivering reliable, friendly, and effective support in a fast-paced, enterprise environment.This role is ideal for someone who enjoys solving problems, working with people, and building a strong foundation in IT support while contributing to a collaborative and growing technology function.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Your Impact</h3>Join Entain as a Desktop Support Technician and be at the frontline of our technology experience. You’ll provide Level 1 and Level 2 support across hardware, software, and basic network issues, ensuring minimal disruption to our business operations.Working closely with local teams in Brisbane and our New Zealand-based support colleagues, you’ll take ownership of incidents and service requests - resolving issues where possible and escalating appropriately when needed. Your work will directly support productivity, security, and customer outcomes across the organisation.You’ll also contribute to continual improvement by following best-practice IT service management processes and delivering a consistently high standard of customer service.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">A Day in the Life</h3>Based in our Bowen Hills office, you’ll enjoy a hybrid working model that balances hands-on, face-to-face support with flexible ways of working. No two days are the same, one moment you might be troubleshooting a Microsoft 365 issue, the next assisting a new starter with account access or resolving a hardware fault.You’ll interact with a wide range of stakeholders, manage tickets through Jira Service Desk, and collaborate with other Technology teams to keep issues moving and users informed. Throughout it all, you’ll maintain ownership, communicate clearly, and ensure our people feel supported.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You’ll Do</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provide Level 1 and Level 2 Desktop support for end users across the business</li><li class="leading-relaxed">Troubleshoot and resolve hardware, software, and basic network issues</li><li class="leading-relaxed">Support users in a Microsoft environment, including Windows OS and Microsoft 365</li><li class="leading-relaxed">Manage incidents and service requests using Jira Service Desk, ensuring accurate updates and timely resolution</li><li class="leading-relaxed">Perform user administration tasks, including Active Directory and Azure AD basics</li><li class="leading-relaxed">Work closely with local Australian teams and NZ-based support teams to deliver seamless support</li><li class="leading-relaxed">Escalate issues to appropriate resolver groups while maintaining ownership and accountability</li><li class="leading-relaxed">Deliver a high standard of customer service through clear communication and proactive support</li><li class="leading-relaxed">Follow incident, change, and security processes to ensure compliance and service continuity</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Your Strengths</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">1–3 years’ experience in a Desktop Support role</li><li class="leading-relaxed">Experience working in a corporate or enterprise environment</li><li class="leading-relaxed">Exposure to highly regulated environments (desirable)</li><li class="leading-relaxed">Hands-on experience with:</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Windows OS</li><li class="leading-relaxed">Microsoft 365</li><li class="leading-relaxed">Jira Service Desk or similar ticketing systems</li><li class="leading-relaxed">User account administration (AD / Azure AD fundamentals)</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong troubleshooting skills with the ability to diagnose and resolve issues efficiently</li><li class="leading-relaxed">Clear and confident communication skills, both written and verbal</li><li class="leading-relaxed">A collaborative team player with a growth mindset and eagerness to learn</li></ul>Life at EntainAt Entain, it’s more than just a job, you’ll find growth, connection, and a culture where you can truly be yourself. As a global employer, we create a safe, inclusive environment where every voice counts, giving you the freedom to make an impact and thrive in a team that values individuality and collaboration.Perks You’ll Love• Celebrate family milestones with 12 weeks of paid parental leave.• Access a variety of wellness benefits, including heavily subsidised gym memberships and wellness programs.• Enjoy the convenience of a free onsite barista, plus a fully stocked fridge and pantry for breakfast and lunch.• Take part in company-wide events that celebrate the achievements of our incredible team.• Enjoy exclusive staff giveaways and access to racing and sporting events — because entertainment is at the heart of what we do.There’s nothing like it.For more information, contact us at or hit Apply Now.Please note: due to the wagering aspect of our industry, applicants must be a minimum of 18 years old to apply.

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British Vogue is seeking a highly organized and proactive Editorial Assistant to support the Head of Editorial Content and the wider editorial team. This role is crucial for the smooth operation of the editorial department, involving administrative, logistical, and coordination responsibilities in a fast-paced, creative environment. The assistant will manage diaries, travel, expenses, and communication, while also assisting with research, fact-checking, and social media coordination. The position offers significant exposure to British Vogue's inner workings and collaboration with senior staff.

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The foundation of Vogue’s leadership and authority is the brand’s unique role as a cultural barometer for a global audience. Vogue places fashion in the context of culture and the world we live in — how we dress, live and socialize; what we eat, listen to and watch; who leads and inspires us. Vogue immerses itself in fashion, always leading readers to what will happen next. Thought-provoking, relevant and always influential, Vogue defines the culture of fashion.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description</h2>Location:London, GBCondé Nast is a global media company, home to iconic brands including <a href="https://www.vogue.co.uk/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Vogue</a>, <a href="https://www.gq-magazine.co.uk/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">GQ</a>, <a href="https://www.glamourmagazine.co.uk/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Glamour</a>, <a href="https://www.cntraveller.com/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">CN Traveller</a>, <a href="https://www.vanityfair.com/?srsltid=AfmBOoqzTBFZnVHhFwQWV6XwfpphPrz6ZXNumj1XhNlEEjDhWVQRc69W" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Vanity Fair</a>, <a href="https://www.wired.com/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Wired</a>, <a href="https://www.worldofinteriors.com/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">The World of Interiors</a>, <a href="https://www.houseandgarden.co.uk/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">House & Garden</a> and <a href="https://www.tatler.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Tatler</a>, among many others.We are headquartered in New York and London and operate in 32 markets worldwide, with a footprint of more than 1 billion consumers across print, digital, video and social platforms.Condé Nast thrives on collaboration, and our teams come together in the office four days a week (Monday - Thursday).We value diversity of background, views and cultures. We celebrate people for their personal qualities, skills and contributions, recognising the power our brands have to influence and shape culture.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Role</h2><a href="http://www.vogue.co.uk/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">British Vogue</a> is looking for a highly organised, detail-oriented and proactive Editorial Assistant to support the Head of Editorial Content and the wider editorial team.This role is essential to the smooth running of the editorial department and involves a range of administrative, logistical and coordination responsibilities within a fast-paced, creatively driven environment.The ideal candidate will be confident, efficient and collaborative, with excellent communication skills and a strong ability to prioritise.The Editorial Assistant will serve as a key point of contact across internal teams and external partners, requiring professionalism, discretion and a calm approach under pressure.While this role may occasionally involve light editorial tasks, the primary focus is on administrative support and departmental organisation.This position offers exposure to the inner workings of British Vogue and close collaboration with senior editorial staff.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What will you be doing?</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Support the editorial team with daily operational and administrative tasks.</li><li class="leading-relaxed">Manage the Head of Editorial Content’s diary, schedule, expenses and meeting coordination.</li><li class="leading-relaxed">Manage all travel arrangements for the Head of Editorial Content, including flights, accommodation, ground transportation and visas - prepare comprehensive travel itineraries, coordinate schedule changes, and ensure all logistics are handled efficiently and in line with budget and company policy.</li><li class="leading-relaxed">Maintain smooth communication between editorial leaders, internal departments and external stakeholders.</li><li class="leading-relaxed">Manage general editorial logistics, including office administration.</li><li class="leading-relaxed">Coordinate documents, image assets, call-ins, permissions and other materials needed for stories and shoots.</li><li class="leading-relaxed">Assist in planning team events, appointments and work sessions.</li><li class="leading-relaxed">Assist senior editors with research, fact-checking, sourcing references and preparing briefing materials.</li><li class="leading-relaxed">Support the Head of Editorial Content with social media coordination.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About you</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proven experience in an administrative or coordination role, ideally within media, fashion or a related creative industry.</li><li class="leading-relaxed">Exceptional organisational skills, strong attention to detail and the ability to manage multiple priorities simultaneously.</li><li class="leading-relaxed">Strong written and verbal communication skills and a professional, polished demeanour.</li><li class="leading-relaxed">Comfortable working in a fast-paced environment and adapting to changing needs.</li><li class="leading-relaxed">A proactive problem-solver with sound judgement and a positive, collaborative attitude.</li><li class="leading-relaxed">A genuine interest in fashion, culture and the editorial values of British Vogue.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Does this sound like you?</h2>Please upload your CV and cover letter, which highlights why you'd love to take on this role and why you're a great match for what we're looking for.We value the time and effort behind every application. All submissions are reviewed by a member of our talent team - we don’t use AI-assisted technology to review applications.The closing date for applications is Friday, 16th January at 10 am.As you can imagine, we receive a high volume of applications and may close the advert early. We recommend submitting your application as soon as possible to avoid disappointment.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What benefits do we offer?</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">25 days holiday (plus bank holidays) and extra days of annual leave if you move house or want to volunteer.</li><li class="leading-relaxed">You’ll have access to a competitive pension scheme, Bupa Private Healthcare, Season ticket loans and eye tests.</li><li class="leading-relaxed">We offer a range of tools to support your wellbeing, including core hours, 10 remote days (from home or a country with a Condé Nast office location), access to our Employee Assistance Programme, corporate gym membership and cycle to work scheme.</li><li class="leading-relaxed">We’re a dog friendly office, plus you’ll enjoy discounts and magazine subscriptions, keeping you up to date with all things Condé Nast.</li><li class="leading-relaxed">We encourage personal and professional growth through the Condé Nast Learning Hub where you’ll find an extensive portfolio of learning courses and training, available in local languages.</li><li class="leading-relaxed">Our Employee Resource Groups provide a platform for employees to identify shared objectives, exchange ideas, and work on community priorities for our global workforce.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What happens next?</h2>If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile.Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.

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Desktop Support Technician

Client Service Officer

Quality Engineer

Product Designer

Payroll Administrator

Job Details