Promotions Coordinator

Entain group

| Bowen Hills, Queensland, Australia (Hybrid) | Full Time | 1 day ago

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Job Summary

As a Promotions Coordinator at Entain Australia & New Zealand, you will be instrumental in creating, building, and delivering engaging promotional experiences for Ladbrokes and Neds. You'll ensure all campaigns are accurate, compliant, and world-class, working closely with Marketing, CRM, Product, and Brand teams from concept to delivery. This role involves building, testing, launching, and optimizing promotions, using data insights to enhance performance, championing process improvements, and shaping customer wagering experiences in a safe and exciting way. The position is based in the Bowen Hills office with a hybrid working model.

Must Have

Create, build, and deliver engaging promotional experiences for customers.
Ensure all promotions are accurate, compliant, and on-brand.
Collaborate with internal teams (Marketing, CRM, Product, Brand) to align messaging and delivery.
Build and execute weekly promotions across Ladbrokes and Neds platforms.
Conduct daily QA checks to maintain consistency and quality.
Monitor competitor activity and identify opportunities for improvement.
Report on campaign success and share insights with the wider marketing team.
Champion enhancements to the promotions process and customer experience.
Experience in marketing, campaign coordination, or promotions.
Strong attention to detail and ability to work to tight deadlines.
Skilled at managing multiple projects and stakeholders.
Creative thinker with strong written communication skills.
Team-oriented, proactive, and adaptable in a fast-paced environment.
Passion for racing, sport, and digital engagement.

Good to Have

Tertiary qualification in Marketing or related field.

Perks & Benefits

Hybrid & Flexible working model
Recognition & Rewards, including retailer discounts
Wellbeing Perks for health and happiness
Free breakfast, snacks, and onsite barista
Office amenities like a pool table, live sports, and social activities

Job Description

Who We Are

Entain Australia & New Zealand is fearlessly transforming the racing, sports, and wagering industry, delivering unforgettable customer experiences and pushing beyond traditional boundaries. As part of a global powerhouse operating in over 40 countries with nearly 30,000 people, we’re home to leading ANZ brands like Ladbrokes, Neds, and TAB.

Your Impact

Create, build, and deliver engaging promotional experiences that excite our customers and strengthen two of Australia’s most iconic wagering brands - Ladbrokes and Neds.

As a Promotions Coordinator, you’ll be the driving force behind campaigns that connect our customers with the thrill of the punt, while ensuring every promotion is accurate, compliant, and world-class.

Working closely with Marketing, CRM, Product, and Brand teams, you’ll bring promotions to life from concept to delivery - building, testing, launching, and optimising. You’ll use data and insights to enhance performance, champion process improvements, and help shape how our customers experience wagering in a safe, responsible, and exciting way.

A Day in the Life

Based in our Bowen Hills office, we embrace a hybrid working model - with in-office collaboration on Tuesdays and Thursdays, and the flexibility to work from home the rest of the week. It’s balance that lets you thrive while doing what you love.

Here’s a snapshot of your day:

Build and execute weekly promotions across Ladbrokes and Neds platforms.
Ensure all promotions are accurate, compliant, and on-brand.
Collaborate with internal teams to align messaging and delivery across channels.
Conduct daily QA checks to maintain consistency and quality.
Monitor competitor activity and identify opportunities for improvement.
Report on campaign success and share insights with the wider marketing team.
Champion enhancements to the promotions process and customer experience.

Your Strengths

Experience in marketing, campaign coordination, or promotions.
Strong attention to detail and ability to work to tight deadlines.
Skilled at managing multiple projects and stakeholders.
Creative thinker with strong written communication skills.
Team-oriented, proactive, and adaptable in a fast-paced environment.
Passion for racing, sport, and digital engagement.
Tertiary qualification in Marketing or related field (advantageous).

Life at Entain

At Entain, it’s more than a job – it’s connection, growth, and opportunity. You’ll find a culture that celebrates individuality, empowers collaboration, and supports your wellbeing. Our teams are bold, energetic, and passionate about creating experiences that set the industry standard. And with live sports streaming, social events, and a buzzing office atmosphere, you’ll never be far from the action.