Ettain Group

Linux Support Engineer

.Net Developer

Executive Assistant

Help Desk

iSeries Developer

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This role involves working with an innovator in unstructured data analytics and machine learning solutions. Responsibilities include installing and supporting new software products, versions, and releases on Linux platforms, providing post-installation customer support, troubleshooting, and interacting with development teams. The position also includes managing customer upgrade projects and may involve 10-15% travel. The company aims to connect the world through groundbreaking core technology.

Sr. UX Designer

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Company Description</h3><p class="my-4 text-gray-700 leading-relaxed">Our goal is to meaningfully connect the world. Our groundbreaking core technology and products are transforming the way people find and connect knowledge and people. We are headquartered in Dallas and moving to Addison and aggressively growing to meet market demand.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Job Description</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You will be working with an innovator of leading edge unstructured data analytics and machine learning solutions.</li><li class="leading-relaxed">You will be installing new software products, as well as new versions and releases for existing deployments, and working with Product Development/Management teams to provide post installation customer support and problem resolution.</li><li class="leading-relaxed">You will Install Applications on the Linux Platform</li><li class="leading-relaxed">You will need to support customers, find solutions, and interact with the development team</li><li class="leading-relaxed">You will have projects dealing with customer upgrades.</li><li class="leading-relaxed">Possible 10-15% travel</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Minimum of 3 years of experience with Linux Systems Administration</li><li class="leading-relaxed">Installing and Supporting Applications on AWS, VMware and other enterprise cloud solutions</li><li class="leading-relaxed">Experience configuring and supporting Apache HTTP and Tomcat Server</li><li class="leading-relaxed">Experience troubleshooting Java applications</li><li class="leading-relaxed">Experience with Bash shell scripting</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Additional Information</h3><p class="my-4 text-gray-700 leading-relaxed">ettain group’s goal is to match great people with great opportunities. Our commitment is to provide an unparalleled experience for you. Whether you are looking for a technology consulting project or a full-time IT job, ettain group can help you find the job that aligns with your career goals</p><p class="my-4 text-gray-700 leading-relaxed">Headquartered in Charlotte, North Carolina, and with offices in Atlanta, Dallas, Jacksonville, Nashville, Raleigh, Washington D.C., and Winston-Salem, ettain group has experienced consultants working across North America. ettain group’s team of more than 150 full-time employees and over 800 consultants delivers innovative and effective technology and business solutions to a variety of industries including healthcare, financial services, retail and emerging industries.</p><p class="my-4 text-gray-700 leading-relaxed">Please apply and follow up with phone call to Antonette Tubera at 972.421.4687</p><p class="my-4 text-gray-700 leading-relaxed">This position is NOT eligible for C2C contracts</p>

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Sprinklr is an AI-native platform for Unified Customer Experience Management (Unified-CXM), helping brands deliver exceptional experiences across all customer touchpoints. This role is within the Professional Services organization, specifically the Implementation Team. It's a project-based position focused on CCaaS, guiding customers through the four phases of implementation (plan, build, educate, empower) to ensure efficient and effective onboarding onto the Sprinklr software platform, enabling them to realize value from their investment.

Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values. Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description</h2><p class="my-4 text-gray-700 leading-relaxed">This role sits in our Professional Services organization. The Implementation Team is a post-sales team responsible for ensuring that Sprinklr customers are onboarded onto the Sprinklr software platform both efficiently and effectively so they can realize value from their investment. It is a project-based role with emphasis on CCaaS, taking customers through the four phases of implementation (plan, build, educate, empower). You'll work with customers new to Sprinklr as well as existing customers who are upgrading their platform version or introducing new capabilities.</p><p class="my-4 text-gray-700 leading-relaxed">To be successful in this role you should have strong business change management consulting experience, enjoy being customer-facing, be very technically confident and have a background in front end software configuration and/or system administration.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you'll Do:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Work as part of a cross-functional team (Implementation Consultants, Technical Consultants, Project Managers, Product Engineers, Solutions Consultants, Customer Success) to deploy the Sprinklr platform.</li><li class="leading-relaxed">Lead the full lifecycle of a Sprinklr software delivery project including business analysis, functional specification, system design, platform configuration, testing, training, and post Go Live support</li><li class="leading-relaxed">Align with Project Managers across multiple simultaneous projects to effectively communicate with relevant stakeholders and meet project delivery timelines</li><li class="leading-relaxed">Connect with Product Owners and/or Developer Engineers to troubleshoot complex platform use cases</li><li class="leading-relaxed">Transition completed projects to a Customer Success Manager, documenting and communicating all key project information and future possibilities</li><li class="leading-relaxed">Assist the Services Managers with project definition and scoping for prospective customers</li><li class="leading-relaxed">Travel on-site with the client regularly</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Who You Are & What Makes You Qualified:</h3><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Must have:</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Fluent in English, written and verbal mandatory.</li><li class="leading-relaxed">Solid experience in enterprise CCaaS software deployment management and/or implementation</li><li class="leading-relaxed">Technical background with frontend configuration experience</li><li class="leading-relaxed">Experience facilitating and presenting live workshops and/or platform training</li><li class="leading-relaxed">Ability to work both independently and as a member of a team</li><li class="leading-relaxed">Ability to work effectively under tight deadlines and juggle several assignments simultaneously</li><li class="leading-relaxed">Passion for solving challenges and a commitment to customer delight</li><li class="leading-relaxed">Knowledge of and passion for Customer Experience Management (CXM) and CCaaS</li><li class="leading-relaxed">Knowledge of social media platforms, especially Twitter, Facebook, YouTube and Instagram</li><li class="leading-relaxed">Willingness to travel for key meetings</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Nice to have:</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience implementing or system administrating Care, Research, Sales, Marketing and/or Advertising related SaaS platforms</li><li class="leading-relaxed">Experience using the Sprinklr platform (or one of our CXM competitors)</li></ul>

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Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

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Programming Patterns

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Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.