GigXR’s Immersive Learning platform delivers first- and third-party extended reality (XR) applications for healthcare training enabling incredible flexibility to curate a set of experiences that map to a customer's teaching and training curriculum. The platform also powers a content creation capability that enables GigXR to create the marginal mixed reality training experience faster than other companies. When we create first party training, we often do so in partnership with blue chip institutions like Michigan Medicine, Northwest Permanente and the University of Cambridge / Cambridge University Hospitals NHS Foundation Trust. We have a full pipeline of additional collaborators that we will announce shortly.

GigXR

Platform Engineer

Customer Experience Manager

Unity Engineer

As an Engineer - Platforms at GigXR, you will contribute to the development of the platform that supports healthcare and educational training applications. Your responsibilities include designing, developing, and maintaining platform solutions using .NET, developing and consuming RESTful APIs, collaborating with cross-functional teams for full-stack solutions, ensuring data integrity, implementing best practices for cloud infrastructure and CI/CD pipelines, troubleshooting issues, participating in code reviews, and contributing to technical documentation.

Company Overview: GigXR (<a href="http://www.gigxr.com/" target="_blank">www.gigxr.com</a>) is a leading provider of immersive learning solutions, specializing in transforming healthcare and educational training through cutting-edge augmented reality (AR) and mixed reality (MR) applications. Our mission is to empower professionals and learners with interactive, engaging, and effective experiences. We are seeking a talented Senior Unity Developer to join our innovative team and contribute to the development of impactful XR solutions. Position Overview: As Engineer- Platforms at GigXR, you will be contributing to development of the platform that supports our suite of healthcare and educational training applications. Primary Responsibilities: <ul><li dir="ltr">Design, develop, and maintain platform solutions using .NET and related technologies.</li><li dir="ltr">Develop and consume RESTful APIs, ensuring robust integration with various internal and third-party systems.</li><li dir="ltr">Collaborate with cross-functional teams to deliver full-stack solutions, including front-end, back-end, and database components.</li><li dir="ltr">Ensure data integrity and performance optimization across multiple databases (e.g., SQL Server, MySQL, NoSQL).</li><li dir="ltr">Implement best practices for cloud infrastructure, CI/CD pipelines, and automated testing.</li><li dir="ltr">Troubleshoot and resolve issues in production and non-production environments.</li><li dir="ltr">Participate in code reviews, providing constructive feedback to improve code quality.</li><li dir="ltr">Contribute to technical documentation and knowledge sharing within the team.</li></ul> Requirements: <ul><li dir="ltr">3+ years of experience in software development, with a focus on .NET (C#, ASP.NET Core, .NET 5/6/7).</li><li dir="ltr">Strong knowledge of API design, development, and integration (RESTful services, GraphQL is a plus).</li><li dir="ltr">Experience with front-end frameworks (e.g., Angular, React, or Vue.js) and modern JavaScript/TypeScript.</li><li dir="ltr">Proficiency with relational and non-relational databases (SQL Server, MySQL, PostgreSQL, MongoDB, etc.).</li><li dir="ltr">Understanding of cloud platforms (e.g., Azure, AWS, or Google Cloud) and containerization (Docker, Kubernetes).</li><li dir="ltr">Familiarity with DevOps practices, including CI/CD pipelines, automated testing, and source control (e.g., Git).</li><li dir="ltr">Solid understanding of software development principles, including object-oriented design, design patterns, and best practices.</li><li dir="ltr">Excellent problem-solving skills and a proactive attitude toward learning new technologies.</li></ul> Preferred Qualifications: <ul><li dir="ltr">Experience with microservices architecture and serverless computing.</li><li dir="ltr">Knowledge of authentication and authorization protocols (OAuth, JWT).</li><li dir="ltr">Familiarity with Infrastructure as Code (IaC) tools (Terraform, Ansible).</li><li dir="ltr">Experience working in an Agile or Scrum environment.</li></ul> Benefits: <ul><li dir="ltr">Opportunity to work on cutting-edge XR projects with real-world impact.</li><li dir="ltr">Competitive salary based on experience.</li><li dir="ltr">Health, dental, and vision insurance.</li><li dir="ltr">401(k) plan</li><li dir="ltr">Paid time off and flexible work schedule.</li><li dir="ltr">Opportunities for professional development and career growth.</li><li dir="ltr">Remote work with a supportive and collaborative team culture.</li></ul> Join Our Team: If you are passionate about leveraging immersive technologies to revolutionize healthcare and educational training, and you have experience as an engineer, we invite you to apply for this exciting opportunity at GigXR. Come be a part of a dynamic team dedicated to pushing boundaries and transforming learning experiences. Apply now by visiting our careers page at www.gigxr.com/careers or send your resume to [HR contact email]. GigXR is an equal opportunity employer committed to diversity and inclusion. We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply today and help shape the future of immersive learning! Contract or Full Time applicants will be considered.

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Sumo logic

Senior Director, Customer Success APAC

We are social

Associate Design Director

Two Circles

Salesforce & GTM Systems Manager

Sales Professional

Salesforce & GTM Systems Analyst

Salesforce

Partner Business Manager

Recruiting Coordinator - Contractor

Global Pipeline Analytics, Sr Analyst/Analyst

As a trusted customer advisor and leader, the Senior Director, Customer Success APAC will ensure our customers in the region are meeting or exceeding their business objectives through their use of Sumo Logic. You’ll be responsible for leading the APAC Regions customer success organization that engages with our customers throughout their full lifecycle. The role involves driving strategic adoption, managing initiatives to improve customer experience, developing success plans, mitigating risks, and collaborating with sales for growth. Ultimately, the role is responsible for customer retention and growth in APAC.

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As a trusted customer advisor and leader, the Senior Director, Customer Success APAC will ensure our customers in the region are meeting or exceeding their business objectives through their use of Sumo Logic. You’ll be responsible for leading the APAC Regions customer success organization that engages with our customers throughout their full lifecycle.The Technical Account Engineering team will be responsible for ensuring customers are adopting Sumo in a way that allows them to meet their business goals. By ensuring that customers understand and use the Sumo solution to its full potential, setting and managing mutual goals with customers, and reviewing how our solution helps them meet their business objectives, the TAE team will drive high customer and revenue retention rates.Ultimately you will be responsible for helping to drive along with our sales team the retention and growth of our customers in APAC as measured by GRR and NRR. This role will be a key cross functional partner to our APAC Region Sales Leader and other region leaders in support of their ARR growth targets.The role will report to the Chief Customer Officer and partner closely with the head of APAC Sales to ensure application of global practices in support of regional priorities.Travel Requirements:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Flexible, but generally ~25% across ANZ and Asia to support:</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Customer Visits</li><li class="leading-relaxed">Corporate and Regional Visits for Training, mandatory meetings, etc.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Responsibilities</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Drive Strategic Adoption: Enable the team and drive execution of product usage in support of customer business outcomes. Ensure the team works with our customers to understand their business outcomes and ensure that they’re using our product in a proactive manner that supports their business outcomes. Measure and jointly track with customers to quantifiable targets.</li><li class="leading-relaxed">Manage specific initiatives focused on quantifiable metrics that will improve customer experience and proper adoption/usage of our product.</li><li class="leading-relaxed">Customized Success Planning: Coach your team on the process of developing joint success plans. These plans will align with customers' expected business outcomes through a hands-on, consultative approach to build their adoption plans, then help them to achieve them and track progress.</li><li class="leading-relaxed">You will inspect the team’s Success Plans and be accountable for completion, quality and coaching the team in gaps.</li><li class="leading-relaxed">Risk Mitigation and Planning: Ability to identify financial and adoption risks within a portfolio of accounts and pull the team together to create a thorough plan to turn risky situations into opportunities to build relations and foster customer advocacy.</li><li class="leading-relaxed">Growth Strategy Development: Collaborate with the TAE team and account teams to help identify opportunities for growth, tracking success and developing best practices for collaboration and partnership between TAEs and Sales..</li><li class="leading-relaxed">Proactive Monitoring and Support: Vigilantly monitor account portfolio KPIs, proactively address deployment issues, and drive product roadmap suggestions from customer feedback.</li><li class="leading-relaxed">Executive Engagement: Conduct Quarterly Business Reviews with strategic customers in the region. Be accountable for coaching your team's development of QBR materials, documenting best practices.</li><li class="leading-relaxed">Monitor and report on the overall well-being of customers, tracking essential health and usage indicators to reduce or eliminate churn risk utilizing Gainsight, Looker, and other Sumo Logic systems.</li><li class="leading-relaxed">Recruit, mentor, and develop a best-in-class team across multiple countries in the region, including Australia, New Zealand, Singapore, and Korea.</li><li class="leading-relaxed">Coach, inspect and validate the outcomes of TAE behaviors, making sure they align with expected standards.</li><li class="leading-relaxed">Work closely with partners in region to support a mutually beneficial relationship that will grow Sumo’s revenue through partners and ensure success of all our customers, whether they are direct or through a partner.</li><li class="leading-relaxed">Lead and influence cross-functionally to drive customer success</li><li class="leading-relaxed">Lead and participate in company-wide initiatives to improve the customer experience and foster a culture of Customer Success</li><li class="leading-relaxed">Advocate for, collaborate, and help implement changes in other departments; drive alignment with the sales and field technical team.</li><li class="leading-relaxed">Be a culture ambassador for the region internally and externally, building an environment of cross-functional learning and collaboration in the office.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Required Qualifications and Skills</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Leadership: Experience having managed a team of 10-20 technical and consultative team members in a region outside of a company’s main headquarters location.</li><li class="leading-relaxed">Extensive SaaS and Security Experience: Proven track record in a technical role managing multiple customer accounts, preferably with a background in SOC analysis, Security, DevOps Engineering, or similar technical positions.</li><li class="leading-relaxed">Customer-Centricity: Passionate about customer satisfaction and problem-solving.</li><li class="leading-relaxed">A data-driven approach: Use data to make informed decisions and recommendations, monitor progress against goals, and set quantifiable targets for initiatives so that we can all measure their progress and track their impact.</li><li class="leading-relaxed">Relationship Management: Demonstrated ability in managing internal and external relationships across various levels, from technical practitioners to executives. Must have the ability to influence others outside of your team in order to drive outcomes.</li><li class="leading-relaxed">Communication Excellence: Professional and clear communication skills, adept in both executive meetings and technical workshops.</li><li class="leading-relaxed">Ability to navigate ambiguity: Ability to work with uncertainty and proactively seek necessary support.</li><li class="leading-relaxed">Account Portfolio Management Prowess: Demonstrable skills in managing a $25M-$75M portfolio of Accounts that your team manages with a keen eye for detail.</li><li class="leading-relaxed">Familiar with Cyber Security frameworks and their applications in the secure DevOps Lifecycle</li><li class="leading-relaxed">Experience building out a local presence in multiple regions within APAC, being adept at managing customers and team members across multiple cultures, and representing Sumo as a strong partner in multiple APAC regions.</li><li class="leading-relaxed">Curiosity: Curiosity to learn about the customer base; curiosity to continue learning; and a track record of building a learning culture within the teams you’ve led</li></ul>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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Data Structures and Algorithms

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Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.

Platform Engineer

Customer Experience Manager

Unity Engineer

Job Details