GOAT Group

Senior Clientele Specialist

Systems Engineer

IT Service Desk Engineer

Sneaker and Apparel Authenticator

Junior Authentication Specialist

Sales Associate

Assistant Manager, Asset Protection

Fulfillment Associate

As a Clientele Specialist at Flight Club, you will deliver an exceptional customer experience and take on advanced retail responsibilities. Your expertise in sneaker and streetwear fashion and strong sales skills will boost store performance and customer engagement. You will be the primary contact for VIP clients, providing personalized in-store experiences, building relationships, and driving sales through recommendations and suggestive selling. You will also stay updated on industry trends, achieve sales goals, ensure product display standards, and foster customer loyalty.

Retail Operations Associate I

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Role Overview</h2><p class="my-4 text-gray-700 leading-relaxed">As a Clientele Specialist at Flight Club, you will be at the forefront of delivering an exceptional customer experience while taking on advanced responsibilities within our retail environment. Your expertise in sneaker and streetwear fashion, along with strong sales skills will help elevate our store’s performance and customer engagement.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">In this role, you will:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Serve as a primary point of contact for VIP and high-value clients during in store visits</li><li class="leading-relaxed">Greet, host, and guide clients through a seamless, personalized in-store experience</li><li class="leading-relaxed">Model exceptional customer service by building customer relationships; make recommendations based on client needs; drive sales through suggestive selling, add-ons and ship-to-home orders</li><li class="leading-relaxed">Stay ahead of industry trends and deepen expertise in sneaker fashion and product knowledge, sharing insights with customers and team members to elevate service and engagement.</li><li class="leading-relaxed">Achieve individual sales goals, maximize and raise the sales bar for the team</li><li class="leading-relaxed">Ensure all products are displayed, functioning properly and presentable to customers by company standards</li><li class="leading-relaxed">Build lasting relationships with customers through genuine interactions, enhancing their loyalty to Flight Club and creating memorable shopping experiences</li><li class="leading-relaxed">Adhere to all company policies and guidelines, demonstrating professionalism and integrity in every interaction</li><li class="leading-relaxed">Work closely with your colleagues to create a cohesive team environment. Share knowledge, support each other and ensure every customer receives exceptional service</li><li class="leading-relaxed">Foster genuine connections with customers that differentiate the Flight Club experience, encouraging loyalty and repeat visits</li><li class="leading-relaxed">Take on additional operational responsibilities as needed, including inventory management and merchandising support, to ensure store efficiency and presentation</li><li class="leading-relaxed">Be flexible and ready to assist with various tasks that contribute to the store’s success</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">We are looking for:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">2-4 years of sales experience in the retail/service industry</li><li class="leading-relaxed">Passion and knowledge of sneakers and fashion</li><li class="leading-relaxed">Detailed, organized and have excellent time management</li><li class="leading-relaxed">Experienced and able to quickly adapt and react positively to business needs and changes</li></ul><p class="my-4 text-gray-700 leading-relaxed">The Senior Clientele Specialist position is Tuesday through Saturday from 11:00am-7:00pm. This estimated schedule is a good faith estimate and is entirely subject to business needs, which may change from time to time. This is not a promise and does not create a contractual obligation, implied or otherwise. This schedule is subject to all legally required breaks.</p><p class="my-4 text-gray-700 leading-relaxed">The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.</p><p class="my-4 text-gray-700 leading-relaxed">Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.</p><p class="my-4 text-gray-700 leading-relaxed">The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate’s skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information.</p><p class="my-4 text-gray-700 leading-relaxed">Hiring Range:</p><p class="my-4 text-gray-700 leading-relaxed">$23 - $23 USD</p><p class="my-4 text-gray-700 leading-relaxed">GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of more than 60 million members across 170 countries.</p><p class="my-4 text-gray-700 leading-relaxed">GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries.</p><p class="my-4 text-gray-700 leading-relaxed">Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers.</p><p class="my-4 text-gray-700 leading-relaxed">Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible.</p><p class="my-4 text-gray-700 leading-relaxed">The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.</p><p class="my-4 text-gray-700 leading-relaxed">GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.</p>

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Bizee</h3><p class="my-4 text-gray-700 leading-relaxed">Bizee (formerly Incfile) has helped over 1 million entrepreneurs start and run their businesses. We are transforming from a transaction-focused formation business to an AI-powered operating system for entrepreneurs.</p><p class="my-4 text-gray-700 leading-relaxed">We champion the everyday entrepreneur. We believe in self-determination, grit, and earned success. No fluff, no jargon, no pretense. We work hard, ship fast, and let our products speak for themselves.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What Makes Working Here Different</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Build the Data Foundation:</strong> You are not maintaining legacy pipelines. You are building the Master Data Repository that powers AI, analytics, and business operations.</li><li class="leading-relaxed"><strong>Real Complexity:</strong> 50+ state jurisdictions, hundreds of thousands of customers, compliance data that changes constantly. Your pipelines will handle real-world messiness.</li><li class="leading-relaxed"><strong>AI-Native Development:</strong> We use Claude Code across engineering. You will build data pipelines faster than you thought possible.</li><li class="leading-relaxed"><strong>Business Impact:</strong> Your work directly enables Finance reporting, Product analytics, AI recommendations, and operational efficiency. Data is not a support function here.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Role</h3><p class="my-4 text-gray-700 leading-relaxed">As a Data Engineer, you will build the data infrastructure that powers Bizee. You will design and implement data pipelines, build the Master Data Repository (MDR), integrate with NetSuite and other business systems, and ensure data quality across the organization.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>This is a hands-on building role. You will write code every day.</strong> You will own pipelines end-to-end: from source integration to transformation to serving analytics and AI systems. You report to the Technical Lead, Data Platform and work closely with Finance, Product, and AI teams.</p><p class="my-4 text-gray-700 leading-relaxed">This is a hands-on, AI-powered engineering role. You use Claude Code to accelerate pipeline development, debug data quality issues, and write transformation logic. If you have not used AI coding tools, you will learn fast here.</p><p class="my-4 text-gray-700 leading-relaxed">Reports to Technical Lead, Data Platform.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You'll Deliver</h3><p class="my-4 text-gray-700 leading-relaxed"><strong>In your first year:</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Master Data Repository:</strong> Build core MDR entities (customers, orders, entities, compliance state) with 95%+ data quality.</li><li class="leading-relaxed"><strong>NetSuite Integration:</strong> Build reliable data pipelines between operational systems and NetSuite for financial reporting and reconciliation.</li><li class="leading-relaxed"><strong>Analytics Infrastructure:</strong> Enable self-service analytics for Finance, Product, and Operations teams with clean, documented data models.</li><li class="leading-relaxed"><strong>Data Quality:</strong> Implement data quality monitoring, alerting, and lineage tracking supporting SOC-2 compliance.</li><li class="leading-relaxed"><strong>AI Data Foundation:</strong> Build feature pipelines that power AI recommendations and compliance intelligence.</li><li class="leading-relaxed"><strong>Pipeline Reliability:</strong> 99%+ pipeline uptime with automated recovery and clear runbooks.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You Will Own</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Data Pipelines:</strong> Design, build, and maintain ETL/ELT pipelines from source systems to data warehouse and analytics layer.</li><li class="leading-relaxed"><strong>Master Data Repository:</strong> Build and maintain the single source of truth for core business entities with clear data contracts.</li><li class="leading-relaxed"><strong>System Integrations:</strong> NetSuite, HubSpot, Zendesk, payment processors, and state filing systems. You connect the data dots.</li><li class="leading-relaxed"><strong>Data Quality & Governance:</strong> Monitoring, alerting, lineage, and documentation. You ensure data is trustworthy.</li><li class="leading-relaxed"><strong>Analytics Enablement:</strong> Build data models and transformations that enable business users to answer their own questions.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What We're Looking For</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Data Engineering Experience:</strong> 2-5+ years building data pipelines in production. You have owned pipelines end-to-end.</li><li class="leading-relaxed"><strong>SQL Mastery:</strong> You think in SQL. Complex joins, window functions, and query optimization are second nature.</li><li class="leading-relaxed"><strong>Python Proficiency:</strong> You write clean, maintainable Python for data pipelines, transformations, and tooling.</li><li class="leading-relaxed"><strong>Modern Data Stack:</strong> Experience with tools like dbt, Airflow, Snowflake, BigQuery, Fivetran, or similar. You know the ecosystem.</li><li class="leading-relaxed"><strong>ERP/Business Systems:</strong> Experience integrating with NetSuite, Salesforce, HubSpot, or similar business systems is a strong plus.</li><li class="leading-relaxed"><strong>AI Tool Adoption:</strong> You use (or are eager to use) AI coding tools like Claude Code to accelerate your work.</li><li class="leading-relaxed"><strong>Data Quality Mindset:</strong> You care about data accuracy, completeness, and timeliness. You build monitoring before someone asks.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What Will Make You Stand Out</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You have built MDR or data warehouse solutions that became the trusted source of truth.</li><li class="leading-relaxed">Direct experience with NetSuite data integration and financial reporting pipelines.</li><li class="leading-relaxed">You have used Claude Code or similar AI tools to build data pipelines faster.</li><li class="leading-relaxed">Experience in compliance, legal tech, fintech, or regulatory-heavy industries.</li><li class="leading-relaxed">You have built data pipelines that power ML/AI systems (feature stores, training data).</li><li class="leading-relaxed">SOC-2 or similar compliance experience with data lineage and audit requirements.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">This Role Is NOT For You If...</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You prefer dashboards and BI over building pipelines. This is an engineering role.</li><li class="leading-relaxed">You want to work on one narrow slice. You will own pipelines end-to-end.</li><li class="leading-relaxed">You are not comfortable with ambiguity. Source systems are messy; you figure it out.</li><li class="leading-relaxed">You resist AI coding tools. We expect you to adopt and use them.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What We Don't Care About</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">CS degree (show us your pipelines and SQL skills).</li><li class="leading-relaxed">Big company pedigree (show us what you have built).</li><li class="leading-relaxed">Certifications (show us your problem-solving ability).</li><li class="leading-relaxed">Years of experience (show us your impact and velocity).</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Level Expectations</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Data Engineer: <=5 years experience. You can build and own pipelines with guidance on architecture.</li><li class="leading-relaxed">Sr. Data Engineer (: 5-8+ years experience. You design systems independently and mentor others.</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Interview Note:</strong> We will ask you to walk through pipelines you have built, write SQL live, and discuss how you would approach a real data integration problem. If you use AI coding tools, show us how.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Benefits</h3><p class="my-4 text-gray-700 leading-relaxed">Available benefits include: Health Care Plan (Medical, Dental & Vision), Life Insurance (Basic, Voluntary & AD&D), Virtual Wellness Resources, Work From Home</p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.

Senior Clientele Specialist

Systems Engineer

IT Service Desk Engineer

Sneaker and Apparel Authenticator

Junior Authentication Specialist

Sales Associate

Assistant Manager, Asset Protection

Fulfillment Associate

IT Service Desk Engineer

Job Details