Highspot

Customer Programs Manager, Lifecycle & Events

Sr. Engineering Manager, Platform

Customer Success Manager, Mid-Market - Remote

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Renewals Specialist

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Highspot is seeking a tenacious Customer Programs Manager, Lifecycle & Campaigns to join its Marketing team. This role focuses on the execution and optimization of customer adoption programs and communications across the lifecycle, ensuring timely, relevant, and engaging experiences that drive product adoption and retention. You will advise on and shape the customer adoption strategy by defining program goals, target audiences, and engagement approaches, and lead the strategic planning and continuous optimization of adoption-focused programs.

Principal Engineering Manager, Core Platform & AI Systems

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Highspot</h3>Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role</h3>We are passionate about building a world-class marketing team, as we believe that exceptionally talented people are the key to delivering an outstanding customer experience at every stage of the lifecycle. Working alongside our team of brilliant and experienced individuals, you will be provided an invaluable opportunity for growth.We are seeking a tenacious Customer Programs Manager, Lifecycle & Campaigns to join our Marketing team. This role is focused on the execution and optimization of customer adoption programs and communications across the lifecycle, ensuring they receive timely, relevant, and engaging experiences that drive product adoption and retention.You thrive in execution-heavy roles where precision, organization, and cross-functional collaboration are essential. You love turning strategy into action—owning programs end to end, managing details at scale, and continuously optimizing performance based on data and customer engagement.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You are a strategic operator who balances high-quality execution with program-level ownership, setting standards for operational excellence while managing multiple concurrent initiatives.</li><li class="leading-relaxed">You are analytical and results-driven, using data to improve customer engagement, adoption, and lifecycle outcomes.</li><li class="leading-relaxed">You are a motivated self-starter who takes ownership and follows through with credibility and urgency.</li><li class="leading-relaxed">You are comfortable operating in ambiguity, adapting strategy and execution as priorities evolve while maintaining focus on long-term adoption and customer outcomes.</li><li class="leading-relaxed">You are a collaborative team player who enjoys partnering across marketing, design, operations, customer success, product, and sales teams.</li><li class="leading-relaxed">You bring a deep passion for customer marketing and adoption programs, with a strong point of view on best practices and a desire to continuously evolve the craft.</li><li class="leading-relaxed">You are excited to join a world-class team where you can make a meaningful impact, grow your scope and influence, and be recognized for driving measurable business and customer outcomes.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You'll Do</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Advise on and shape our customer adoption strategy by defining program goals, target audiences, and engagement approaches across the lifecycle.</li><li class="leading-relaxed">Lead the strategic planning and continuous optimization of adoption-focused programs, including webinars, workshops, and product education initiatives.</li><li class="leading-relaxed">Own the strategic direction of customer-facing email communications, ensuring messaging, cadence, and segmentation align to the lifecycle stages, adoption objectives, and customer needs.</li><li class="leading-relaxed">Design and guide segmented, targeted email communication frameworks that deliver relevant, personalized experience and elevate the overall customer journey.</li><li class="leading-relaxed">Develop and maintain a holistic customer program roadmap, proactively identifying gaps, overlaps, and opportunities to improve engagement, adoption, and retention.</li><li class="leading-relaxed">Partner with cross-functional teams to align program content, audience targeting, and success measurement.</li><li class="leading-relaxed">Analyze program performance, engagement metrics, and customer feedback to continuously improve program effectiveness and expand adoption impact.</li><li class="leading-relaxed">Ensure delivery of timely, relevant communications that support product usage, key lifecycle milestones, and customer health score improvements.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Your Background</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3-5 years of prior marketing, demand gen, events, or community based experience.</li><li class="leading-relaxed">Strong experience with or a capacity to learn marketing software and online applications such as Salesforce, Marketo, WordPress, Zoom Webinar, SendGrid, and Highspot.</li><li class="leading-relaxed">Proven ability to manage multiple projects simultaneously in a fast-paced environment while meeting firm deadlines.</li><li class="leading-relaxed">Highly detail-oriented with a strong commitment to flawless execution of customer-facing programs and ad campaigns.</li><li class="leading-relaxed">Creative problem-solver with a desire to support end-to-end execution of events and adoption initiatives.</li><li class="leading-relaxed">Excellent verbal and written communication, presentation, and stakeholder management skills.</li><li class="leading-relaxed">Team-oriented mindset with an ambitious professional drive and eagerness to continuously learn and grow.</li></ul>Base salary range: $97,000 - $145,000 USD. Employees are eligible to receive stock options and may also receive other forms of compensation.The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications.Highspot also offers the following employee benefits for this position:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Comprehensive medical, dental, vision, disability, and life benefits</li><li class="leading-relaxed">Health Savings Account (HSA) with employer contribution</li><li class="leading-relaxed">401(k) Matching with immediate vesting on employer match</li><li class="leading-relaxed">Flexible PTO</li><li class="leading-relaxed">8 paid holidays and 5 paid days for Annual Holiday Week</li><li class="leading-relaxed">Quarterly Recharge Fridays (paid days off for mental health recharge)</li><li class="leading-relaxed">18 weeks paid parental leave</li><li class="leading-relaxed">Access to Coaches and Therapists through Modern Health</li><li class="leading-relaxed">2 volunteer days per year</li><li class="leading-relaxed">Commuting benefits</li></ul>#LI-KT1<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Equal Opportunity Statement</h3>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button.

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People Can Fly

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People Can Fly, a leading independent AAA game development studio, is seeking a Level Designer for an unannounced 2025 project. The role involves full ownership of level creation from paper design to delivery, including blocking, building, scripting, iteration, debugging, and optimization. The designer will collaborate with visual, designer, and coder teams to ensure high-quality, fun, and playable levels, integrating new features and participating in dedicated Strike Teams.

People Can Fly is one of the most experienced Polish video game developers. Our studio has made its mark with titles such as Painkiller, Bulletstorm, Gears of War: Judgment, Outriders.Join our PCFcrew and let's develop new, exciting projects together.

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Technical Level Designer

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Senior Technical Artist

Senior Level Artist - remote

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Company Description</h3>People Can Fly is one of the leading independent AAA game development studios. Our international team consists of hundreds of talented individuals working from offices in Poland, the UK, Ireland, the US, and Canada, as well as remotely across the globe.Founded in 2002, we made our mark on the shooter genre with titles such as Painkiller, Bulletstorm, Gears of War: Judgment, and Outriders. As one of the most experienced Unreal Engine studios in the industry, we continue to expand on our expertise and push the boundaries of what’s possible in game development.Our creative teams are currently working on several exciting titles: Gears of War: E-Day developed in collaboration with Microsoft; Project Echo for KRAFTON; and Lost Rift, an original IP we are developing in-house under our self-publishing model. We are also exploring new platforms and experiences with VR and other unannounced projects.With over 20 years of experience, PCF continues to explore new horizons. We aim to combine our expertise with the creativity of the best and most forward-thinking talent in the industry, building the next generation of action games for players worldwide.If you join us on this journey, you’ll have the chance to perfect your craft, expand your knowledge, and work alongside industry leaders to create unique, unforgettable experiences for gamers everywhere.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Job Description</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Blocking and building levels and willingness to repeat them intensively (testing and delivering implementing feedback</li><li class="leading-relaxed">Collaborate with the visual / meshing department to ensure that the levels are of the highest visual quality, while maintaining gameplay and fun, as well as designer and coder teams, creating maps as fun as they can be and integrating any new features into the built-in levels</li><li class="leading-relaxed">Full ownership - from paper design, through whitebox phase, scripting, iteration, debugging, optimization - to delivery.</li><li class="leading-relaxed">Takes part in work of dedicated established Strike Teams</li><li class="leading-relaxed">Occasionally can onboard newhires</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Typically 3+ years of professional level design experience</li><li class="leading-relaxed">Shipped AAA title experience</li><li class="leading-relaxed">Prefer experience with different video games engines</li><li class="leading-relaxed">Experience in level design – both practice and theory (landmarks, routes, lines of sight, combat arenas)</li><li class="leading-relaxed">Knowledge of Maya, 3DS Max or similar 3D package.</li><li class="leading-relaxed">Familiarity with visual scripting</li><li class="leading-relaxed">Experience working with bug-tracking tools, preferably JIRA</li><li class="leading-relaxed">Ability to process, understand and implement feedback</li><li class="leading-relaxed">General understanding of creative and game development processes</li><li class="leading-relaxed">Strong verbal and written communication skills in English</li><li class="leading-relaxed">Open-minded team player attitude</li><li class="leading-relaxed">Strong work ethic and self-motivated</li><li class="leading-relaxed">Passionate about playing and making melee-focused videogames</li><li class="leading-relaxed">Proficiency in English is required for this position, as the role involves regular communication with international colleagues, partners, and stakeholders based outside of Québec.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Additional Information</h3>What we offer:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Benefit package 100% paid by PCF. Insurance company reimburses 100% of claims (Up to $500 per service a year, as well as individual family coverage).</li><li class="leading-relaxed">Full Dental coverage, including major dental and orthodontics.</li><li class="leading-relaxed">4% RRSP matching before tax deductions, 100% vested on day 1.</li><li class="leading-relaxed">Paid week off during Winter Holidays.</li><li class="leading-relaxed">20 paid vacation days and 5 paid sick days.</li><li class="leading-relaxed">Free virtual health and mental wellbeing sessions included in the plan for members and their dependents.</li><li class="leading-relaxed">Personal development opportunities and ability to work in a global environment.</li><li class="leading-relaxed">Work in a creative team with people full of passion for what they do.</li></ul>

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