Highspot

IT Support Analyst

HR Operations Specialist

Senior Software Development Engineer, DevOps

Director, UX Design

Sr. Manager, UX Design

Sr. Engineering Manager, Core Platform & AI Systems

Technical Support Specialist

Accounting Manager

Sr. Payroll Analyst

Highspot is seeking a proactive and detail-oriented IT Support Analyst to provide excellent customer service and technical support to end users. The role involves diagnosing and resolving issues, escalating when necessary, and documenting procedures. Responsibilities include managing the hardware and software lifecycle, provisioning, maintaining, and decommissioning devices. The analyst will collaborate with cross-functional teams globally and adapt communication styles to meet diverse needs. The ideal candidate should have a passion for helping people, a strong sense of accountability, and experience with MacOS and Windows systems, as well as tools like Jira, Jamf, Okta, Google Workspace, and Intune.

Sr. Software Development Engineer, EcoSystems

<div><b style="font-size: 18px">About Highspot</b></div><div>Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. </div><div><br></div><div><span style="font-size: 18px;"><b>About the Role&nbsp;</b></span></div><div><span style="font-size: 16px;">We are seeking a proactive and detail-oriented IT Support Analyst who excels at putting the customer first, solving problems, and delivering innovative solutions. In this role, you’ll support end users with empathy and efficiency, navigate evolving technical challenges, and contribute meaningfully to the improvement of our systems and services. You’ll work both independently and collaboratively, demonstrating ownership, curiosity, and a passion for quality.</span></div><div><span style="font-size: 16px;">This position is based in Seattle, WA, with a mandatory hybrid schedule of 3 days per week in the office. The ideal candidate must also be adept at providing remote support to users across multiple locations and time zones.</span></div><div><br></div><div><h3>What You'll Do</h3><ul class="posting-requirements plain-list"><ul><li><b>Deliver an Exceptional Customer Experience </b>– Above all, our end users are our top priority. You will provide responsive, thoughtful support by diagnosing and resolving issues, and escalating to the appropriate team members when necessary.</li><li><b>Ensure Scalable and Evolving Operations </b>– Document and update runbooks and procedures to support consistency and continuity. Identify recurring issues and propose scalable solutions, while continuously improving workflows and tools as our environment evolves.</li><li><b>Own the Hardware and Software Lifecycle</b> – Manage inventory and licensing across multiple platforms. This includes provisioning, maintaining, and decommissioning devices and applications as part of a seamless user experience.</li><li><b>Foster Cross-Functional and Global Collaboration </b>– Work closely with team members across departments and time zones to align on shared goals and deliver a consistent, high-quality user experience. Adapt communication styles and priorities to meet the diverse needs of a multi-regional team.</li></ul></ul></div><div><h3>Your Background </h3><ul class="posting-requirements plain-list"><ul><li>A genuine passion for helping people and solving problems with empathy and efficiency.</li><li>Strong sense of accountability, delivering quality results with integrity and care.</li><li>Collaborative mindset with a willingness to listen, learn, and share knowledge.</li><li>Prior experience providing excellent customer service in a technical support environment.</li><li>Proficiency managing MacOS devices in a business environment, with comfort supporting Windows systems.</li><li>Familiarity and hands-on experience with tools including Jira, Jamf, Okta, Google Workspace, and Intune.</li><li>Flexibility and resilience in navigating dynamic priorities and evolving technology.</li></ul></ul></div><div><span style="font-size: 16px;">Base salary range: $66,000 - $109,000. Employees are eligible to receive stock options and may also receive other forms of compensation.</span></div><div><br></div><div><span style="font-size: 16px;">The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications.</span></div><div><br></div><div><span style="font-size: 16px;">Highspot also offers the following employee benefits for this position:</span></div><div><span style="font-size: 16px;">-Comprehensive medical, dental, vision, disability, and life benefits</span></div><div><span style="font-size: 16px;">-Health Savings Account (HSA) with employer contribution</span></div><div><span style="font-size: 16px;">-401(k) Matching with immediate vesting on employer match</span></div><div><span style="font-size: 16px;">-Flexible PTO</span></div><div><span style="font-size: 16px;">-8 paid holidays and 5 paid days for Annual Holiday Week</span></div><div><span style="font-size: 16px;">-Quarterly Recharge Fridays (paid days off for mental health recharge)</span></div><div><span style="font-size: 16px;">-18 weeks paid parental leave</span></div><div><span style="font-size: 16px;">-Access to Coaches and Therapists through Modern Health</span></div><div><span style="font-size: 16px;">-2 volunteer days per year</span></div><div><span style="font-size: 16px;">-Commuting benefits&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span></div><div><br></div><div>#LI-KT1&nbsp;</div><div><br></div><div><b style="font-size: 18px">Equal Opportunity Statement</b></div><div>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.</div><div><br></div><div>Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button.</div>

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<p>- This assessment gives us an idea of your C++ skills<br>- Companies that evaluate this skillset in interviews: <strong>Rockstar Games, Ubisoft, Mayhem Studios, etc.</strong><br>- 10 Multiple Choice questions<br>- Average time to complete: <strong>7 to 10 minutes</strong></p>

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Star schema

Personal Assistant to Managing Director

Sales Manager in the Industrial Heat Sector

Spa Therapist

Business Development Manager - Industrial Equipment / TP

Spa Attendant

Buildings Group Lead

Places Group Lead

Design Team Lead

Communications Specialist

The Personal Assistant (PA) to the Managing Director plays a crucial role in supporting the Managing Director in daily operations, ensuring efficient management of tasks and responsibilities. The PA acts as a liaison between the MD and various stakeholders, managing sensitive information with discretion. Responsibilities include managing the MD's calendar, preparing reports, presentations, memos, and official documents, handling correspondence including negative reviews, processing expenses and travel arrangements, reviewing contracts and other documents, and keeping departments on track to meet deadlines. The role also involves preparing monthly business reviews, taking minutes, monitoring project timelines, maintaining organized filing systems, and managing stationery inventory.

<p><span style="color: rgba(0, 0, 0, 0.6);">Power BI, Financial Statements, Data Modelling, and Star Schema</span></p>

Customer Service Host

<section class="job-section" id="st-companyDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Company Description</h2></div><div class="wysiwyg"><p><strong>Sofitel Riyadh Hotel &amp; Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth</strong><br> The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.</p><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><p><strong>Hospitality</strong><strong>&nbsp;</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br> <strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p></div></section><section class="job-section" id="st-jobDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Job Description</h2></div><div class="wysiwyg" itemprop="responsibilities"><p>The Personal Assistant (PA) to the Managing Director plays a crucial role in supporting the Managing Director in daily operations, ensuring efficient management of tasks and responsibilities. The PA acts as a liaison between the MD and various stakeholders.</p><ul><li>Manage sensitive information with discretion and integrity.</li><li>Acting as the first point of contact for the Executive Office.</li><li>Managing Director's calendar management</li><li>Preparing reports, presentations, Memos, SOPs, Complimentary Vouchers&nbsp;and any official documents</li><li>Managing correspondence, including negative reviews directed to the MD</li><li>Preparing and processing MD’s monthly expenses, travel expenses, insurance reimbursement claims, MD’s Travel arrangements</li><li>Reviewing and proofreading contracts, capex files and any other documents for accuracy before the Managing Director review</li><li>Keeping all ExComs/ departments on task to meet deadlines</li><li>Preparing the monthly business review presentation and minute taking</li><li>Monitor project timelines and deliverables, ensuring deadlines are met.</li><li>Maintain organized filing systems, both physical and digital.</li><li>Prepare reports for the MD.</li><li>Managing stationery inventory (Future log).</li></ul></div></section><section class="job-section" id="st-qualifications"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Qualifications</h2></div><div class="wysiwyg" itemprop="qualifications"><p>Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.</p><ul><li>Saudi National.</li><li>Previous experience as a personal assistant or in an administrative role, preferably within the hotel or hospitality industry.</li><li>Proficiency in both English &amp; Arabic is required; additional languages are considered an assest.</li><li>Experience in supporting senior management is an advantage.</li><li>Strong organizational and time-management skills.</li><li>Excellent verbal and written communication skills.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) .</li><li>Ability to multitask and prioritize tasks effectively.</li><li>Strong attention to detail.</li><li>Problem-solving and critical thinking skills.</li><li>High level of integrity and confidentiality.</li><li>Adaptability to changing environments and priorities.</li></ul></div></section>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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