Sr. Software Development Engineer

About Highspot

Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd.

While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets.

About The Role

We’re very proud of our customer loyalty and our rapid growth. Concurrent with this growth is the need to scale our platform and deliver high-quality features in a fast-paced environment with the challenge to solve complex technical problems. We’re looking for an Platform Software Engineer to assist with our Observability tooling and infrastructure in our India Office. Our ideal candidate should have strong technical skills as an platform engineer; understands how to build high quality tools using cloud platforms and automation; is a team player who enjoys working collaboratively and cares deeply about making Highspot a great place to work.

Responsibilties

• Design and implement infrastructure platforms leveraging Kubernetes, cloud services (AWS, Azure, GCP), and modern orchestration tools.
• Create and maintain infrastructure as code (IaC) using tools like Terraform, Chef, Ansible.
• Integrate and manage observability tools like New Relic, Prometheus, and Grafana to ensure visibility into platform performance.
• Implement strategies for event-driven autoscaling and efficient resource allocation using Kubernetes and tools like Karpenter or Argo.
• Automate repetitive tasks and workflows to improve team efficiency and reduce human errors using Bash, Ruby and Python.
• Stay updated with industry trends and technologies to drive innovation and improve existing systems.
• Ability to collaborate across teams and communicate effectively with both technical and non-technical stakeholders.

Required Qualfications

• 3+ years of experience in Devops roles, with a strong focus on building CI/CD pipelines
• Expertise in Kubernetes, containerization (Docker), and orchestration tools.
• Strong experience with cloud platforms like AWS, Azure, or GCP.
• Proficiency in Infrastructure as Code (IaC) tools such as Terraform, Chef, or Ansible.
• Hands-on experience with observability tools (e.g., New Relic, Prometheus, Grafana).
• Proficient in scripting and programming languages (e.g., Python, Go, Bash).
• Knowledge of event-driven autoscaling and advanced Kubernetes configurations.
• Familiarity with CI/CD pipelines and tools like Buildkite, Spinnaker or GitHub Actions.
• Experience with modern software development practices such as microservices architecture, containerization, and DevOps.
• Strong understanding of distributed systems, scalability, high availability and performance optimization.
• Excellent problem-solving skills and ability to work in a fast-paced environment.

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Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.

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