Landed

Client Strategist / Customer Success Manager

Chief of Staff

Landed helps stores and restaurants hire frontline workers using short video profiles. As a Client Strategist/Customer Success Manager, you will manage customer relationships with top hospitality brands, guiding them through onboarding, refining their hiring funnels, and leveraging the Landed product to achieve results. This role combines account management, product management, relationship building, and data analytics, working cross-functionally to champion customer needs and shape the product roadmap. It offers significant ownership and growth opportunities within a fast-paced, growing startup.

About LandedWe help stores hire part-time and full-time retail associates with video. Candidates upload quick 15sec videos of themselves answering commonly asked interview questions. We then match them to open jobs in their area. Store hiring managers can quickly assess fit with our video profiles on each candidate.Come work with us to find and empower talent, while solving the biggest problem facing retail today. We're looking for innovative thinkers and rebellious spirits to join our team at Landed HQ.About the roleCome work with us to find and empower talent, while solving the biggest problem facing the hospitality industry today. We‘re looking for innovative thinkers and rebellious spirits to join our team at Landed. We‘re a startup backed by Y Combinator and leading VCs in Silicon Valley. We help restaurants and stores hire team members up to management roles using Instagram-story like video clips. Our clients include Panera, Cava, Chick-Fil-A, ThinkFood Group, and more.Landed is looking to grow our team of business consultants, responsible for managing our customer relationships. Your day to day work will involve interfacing with HR, Talent Acquisition, and Operations teams of top hospitality and restaurant brands in the world. Through owning onboardings, helping clients refine their hiring funnel, and working inside of the Landed product to deliver results, you‘ll nurture successful relationships and help customers understand our value.This role combines account management, product management, relationship building and data analytics skills. Customer Success Managers champion the customers needs and work cross-functionality with our entire team (including our founder). As someone working both strategically and tactically with our customers, you‘ll be in the best position to gain insights on our product and market — helping us to shape our roadmap and make improvements across business operations.We are a small and growing team, so your responsibilities will evolve rapidly. As an early hire, you will have unparalleled opportunity for ownership and growth within the company.The Responsibilities<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Onboard new clients and work with them to develop goals</li><li class="leading-relaxed">Educate clients on the Landed Employer product and process and coach them through their recruiting efforts</li><li class="leading-relaxed">Create and closely monitor metrics to ensure we meet and exceed client expectations</li><li class="leading-relaxed">Interface with the customer-facing team to guide product decisions and priorities based on client feedback</li><li class="leading-relaxed">Work cross-functionally to drive strategic projects in operations, sales, marketing, hiring and customer experience</li><li class="leading-relaxed">Build playbooks and best practices to help us scale</li><li class="leading-relaxed">Develop a strong rapport and trust with our customers</li><li class="leading-relaxed">Upsell customers</li></ul>An Ideal Candidate would have:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Have a bachelor's degree</li><li class="leading-relaxed">Have 2+ years of account management, sales, customer-facing experience</li><li class="leading-relaxed">Have consistently achieved revenue targets</li><li class="leading-relaxed">Have excellent communication and organization skills</li><li class="leading-relaxed">Have a high sense of ownership and the ability to work autonomously</li><li class="leading-relaxed">Have high EQ and enjoys forming connections with customers</li><li class="leading-relaxed">Can move quickly and adapt to ever-changing requirements in a high-pressure environment</li><li class="leading-relaxed">Are analytical and want to dive deep into the data and process</li><li class="leading-relaxed">Are thorough and drive projects to completion</li></ul>About You:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You're creative - you enjoy tackling unsolved problems and finding creative solutions with limited resources</li><li class="leading-relaxed">You pay attention to the details</li><li class="leading-relaxed">Strategic and business forward - you’re always thinking about how to better improve processes and never stagnate</li><li class="leading-relaxed">Collaborative - you love working with a team and both learning from & teaching others</li><li class="leading-relaxed">Fun - you enjoy what you do and love to have fun!</li></ul>

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Storm Flag is seeking a motivated Associate Producer to join their team, focusing on professional services and online multiplayer game development. This full-time, on-site role involves project planning, Jira task tracking, report writing, data verification, subcontractor hiring, and invoicing assistance. The ideal candidate is organized, possesses strong written English and office software proficiency, and has technical skills to communicate across disciplines. It's an excellent entry point into the games industry.

C++ Game Engineer / Assoc. C++ Game Engineer

C++ Game Engineer / Senior C++ Game Engineer

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Position</h2>Storm Flag is looking for a motivated Associate Producer to join our close-knit group of industry veterans in serving our professional services clients and in making the next hit online multiplayer game!As an Associate Producer, you will be responsible for project planning, tracking tasks in Jira, editing and writing reports or other documents, verifying project data, hiring subcontractors, assisting with invoicing customers, and many other tasks across gameplay disciplines in order to help our growing co-development team get things done.This is a full-time, on-site position. If you are an organized person with good written language skills and proficiency with standard office software, this job could be a great introduction to the games industry! Strong technical skills, comfort with game technology / engineering terminology, and the ability to communicate with collaborators of many disciplines are a must!<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Requirements</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A bachelors of arts or bachelor of science degree or equivalent experience</li><li class="leading-relaxed">Fluent and clear written English skills</li><li class="leading-relaxed">Competence with MS and Google Office applications</li><li class="leading-relaxed">Organized and details oriented</li><li class="leading-relaxed">Self-directed person who is always eager to seek out and fix problems for the good of the project</li><li class="leading-relaxed">Good collaborator, with great communication and listening skills</li><li class="leading-relaxed">Passionate about multiplayer games and game development</li><li class="leading-relaxed">Experience working with large projects in Jira or similar task tracking software</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Bonus Points For…</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Familiarity with Github or similar source control software</li><li class="leading-relaxed">Experience with creative writing, digital art creation or AI generated art</li><li class="leading-relaxed">Prior experience as a developer on a professional game team</li><li class="leading-relaxed">Experience with scrum / other agile development methodologies</li><li class="leading-relaxed">Prior experience project management, finance, etc.</li></ul>email us at hiring@stormflaggames.com if you are interested.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">back to Open Jobs</h3>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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