LegalZoom

Senior Business Operations & Intelligence Analyst

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LegalZoom helps people navigate the legal system with confidence and clarity. This Senior Business Operations and Intelligence Analyst role is a strategic partner and technical expert, driving data-informed decision-making, operational excellence, and cross-functional visibility. The role blends advanced analytics, BI development, data modeling, and operational insight generation to support Sales and Customer Success, incorporating insights from GTM partners. You will lead complex analysis, build scalable reporting, define KPIs, and strengthen LegalZoom’s analytical foundation through improved data models, higher data quality, and broader data literacy.

Product Marketing Manager

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Austin, Texas</h3><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3>About LegalZoomLegalZoom is on a mission to help people navigate the legal system with confidence and clarity. As a leader in online legal services for over 20 years, we combine technology, attorney-led solutions, and expertise to protect the aspirations, lives, and legacies of millions of customers. If you’re ready to contribute to a collaborative, diverse, and distributed group of creative thinkers and problem-solvers, we can’t wait to meet you.This hybrid position will work remotely as well as onsite in our Austin, TX office.OverviewThe Senior Business Operations and Intelligence Analyst is a strategic partner and technical expert who drives data informed decision making, operational excellence, and cross functional visibility across LegalZoom. This role blends advanced analytics, BI development, data modeling, and operational insight generation to support Sales and Customer Success while incorporating insights from GTM partners such as Marketing, Product, and Finance. You will lead complex analysis, build scalable and governed reporting systems, define KPIs, translate ambiguous business questions into clear insights, and strengthen LegalZoom’s analytical foundation through improved data models, higher data quality, and broader data literacy. This role requires strong technical expertise, sound business judgment, and the ability to turn complex questions into structured analytical recommendations.You will<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design and maintain advanced analytics solutions using SQL, Python, and BI tools such as Hex, ThoughtSpot, Tableau, PowerBI, and PPro to surface trends, risks, and opportunities.</li><li class="leading-relaxed">Build and optimize analytics layer data models and scalable data pipelines to support governed reporting and strategic analysis.</li><li class="leading-relaxed">Develop, automate, and maintain dashboards, KPI frameworks, and performance reporting that provide clear visibility into business health.</li><li class="leading-relaxed">Implement data transformation workflows using SQL, Python, or similar tools to ensure accuracy, consistency, and high data quality.</li><li class="leading-relaxed">Partner with cross functional teams across Sales, CX, Marketing, Product, Finance, Engineering, Care, and Fulfillment to define metrics, gather requirements, and deliver insights that drive decision making.</li><li class="leading-relaxed">Conduct statistical and strategic analysis, including lifecycle analytics, segmentation, predictive modeling, forecasting, and scenario planning.</li><li class="leading-relaxed">Perform operational diagnostics to identify friction, inefficiencies, and root causes and support teams in implementing and measuring improvements.</li><li class="leading-relaxed">Translate complex or ambiguous questions into structured analytical approaches and deliver clear, actionable recommendations to senior leaders.</li><li class="leading-relaxed">Document metric definitions, data logic, data models, and analytical methodologies to support transparency and reproducibility.</li><li class="leading-relaxed">Support data governance by collaborating with data engineering on pipelines, data quality, data accuracy, and accessibility.</li><li class="leading-relaxed">Contribute to the evolution of LegalZoom’s analytics stack and cloud data warehouse infrastructure such as Snowflake or BigQuery.</li><li class="leading-relaxed">Present analytical findings and insights to executive, operational, and cross functional audiences.</li><li class="leading-relaxed">Mentor junior analysts and help promote a culture of data literacy and continuous improvement.</li><li class="leading-relaxed">Other duties as assigned.</li><li class="leading-relaxed">Occasional travel may be required as needed.</li></ul>You have<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A Bachelor’s or Master’s degree in a quantitative field such as Statistics, Mathematics, Economics, Business Analytics, Computer Science, or a related discipline.</li><li class="leading-relaxed">5+ years of experience in business operations, business intelligence, analytics, or a related field, with a proven track record of driving business outcomes through data.</li><li class="leading-relaxed">Advanced proficiency in SQL and Python for analysis, transformation, automation, and modeling.</li><li class="leading-relaxed">Hands-on experience with BI and analytics tools such as Hex, ThoughtSpot, Tableau, or similar platforms.</li><li class="leading-relaxed">Demonstrated ability to design KPI frameworks, automate dashboards, and standardize reporting for executive and operational audiences.</li><li class="leading-relaxed">Proficiency with cloud data warehouses such as Snowflake or BigQuery and familiarity with ETL tools such as Fivetran and core data quality practices.</li><li class="leading-relaxed">Strong background in statistical analysis such as hypothesis testing, regression, segmentation, predictive modeling, and other methods used in strategic studies.</li><li class="leading-relaxed">Experience with customer lifecycle analytics, segmentation, performance measurement, and other growth oriented analyses.</li><li class="leading-relaxed">Proven ability to manage cross-functional stakeholder relationships and translate business needs into clear technical solutions.</li><li class="leading-relaxed">Strong documentation skills for data logic, metric definitions, analytical processes, and model methodologies.</li><li class="leading-relaxed">Excellent communication and presentation skills with the ability to explain complex technical concepts to non technical audiences.</li></ul>LegalZoom is a remote-first company and the national range for this role is ($95,500-$152,800). Actual compensation offered will depend on several factors including but not limited to: geographic location, work experience, education, skill level, and/or other business and organizational needs. In addition, an annual bonus, incentive bonus and/or restricted stock units may be provided as part of the compensation package. You will also receive a full range of medical, financial, and other benefits as seen below.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Medical, Dental, Vision Insurance</li><li class="leading-relaxed">401k, With Matching Contributions</li><li class="leading-relaxed">Paid Time Off</li><li class="leading-relaxed">Health Savings Account (HSA)</li><li class="leading-relaxed">Flexible Spending Account (FSA)</li><li class="leading-relaxed">Short-Term/Long-Term Disability Insurance</li><li class="leading-relaxed">Plus other wellness benefits to include:</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Fertility</li><li class="leading-relaxed">Mental Health</li><li class="leading-relaxed">One Medical</li><li class="leading-relaxed">Fringe lifestyle benefits up to $250</li></ul>**Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Additionally, LegalZoom is enrolled in the E-Verify program. For additional information on E-Verify, please visit <a href="https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Participation</a>and <a href="https://www.e-verify.gov/sites/default/files/everify/posters/IERRightToWorkPoster%20EngEs.pdf" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Right to Work</a>pages.**

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sago mini

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Sago Mini is seeking a User Researcher to lead all child and parent-focused research for Piknik apps. This role involves close collaboration with Play Designers, UX Designers, and Product Managers to understand the audience. The researcher will obtain consistent feedback from parents and kids through qualitative interviews, observational playtesting, and surveys, defining research methods and testing high-impact features. This is a 12-month mat leave cover with potential extension to 18 months.

At Sago Mini, we’re always on the lookout for fresh perspectives, deep expertise and creative problem solvers to join our diverse team. We have an open and inclusive culture often associated with start ups. Everyone contributes. You’ll have the chance to work with smart, curious and collaborative folks. A job with us is challenging, deeply rewarding and always fun.Do your best work here with us.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Make fun things that matter. Join us.</h2>We aim to build the best play experiences for kids - as a team.At Sago Mini, we’re always on the lookout for fresh perspectives, deep expertise and creative problem solvers to join our diverse team. We have an open and inclusive culture often associated with start ups. Everyone contributes. You’ll have the chance to work with smart, curious and collaborative folks. A job with us is challenging, deeply rewarding and always fun.Do your best work here with us.Sago Mini strives to create an accessible and inclusive application and selection process and is committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact Tiffany Lopes, Talent Acquisition Manager by email at tlopes@sagomini.com or by phone at 416-703-6459 and we will work with you to meet your accessibility needs.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role</h3>Sago Mini is an award-winning company devoted to play. With three subscription services and over 10 million monthly active users, Sago Mini creates apps that seed imagination, grow wonder, and bring thoughtful design to life for preschoolers and parents worldwide. Proudly Canadian, Sago Mini is a subsidiary of Spin Master, a leading global children’s entertainment company. Along with sister studios Toca Boca and Originator, Sago Mini is part of the Piknik bundle – a collection of the world’s best apps for kids in one subscription.Sago Mini is seeking a User Researcher to lead all child and parent-focused research for all Piknik apps. You will work closely with our research coordinator/facilitator, Play Designers, UX Designers, and Product Managers to ensure they fully understand our audience and consumers of our products. You will obtain consistent feedback from both parents and kids via qualitative interviews, observational playtesting sessions, surveys, and other research methods. You will also take initiative and define the “how” and “when” for research across the Piknik suite of apps, ensuring we are testing high-impact features early and often.This job is for a 12-month mat leave cover with the possibility of extension to up to 18 months.The anticipated salary range for this role is $85,000 to $95,000 per annum. The salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, etc.This job posting is tied to an open vacancy.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">You’ll thrive in this role if you…</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Have a passion for working with kids and families</li><li class="leading-relaxed">Have a strong research background/understanding of child development</li><li class="leading-relaxed">Can work collaboratively with different stakeholders, such as Play Designers, UX Designers, Product Managers, etc.</li><li class="leading-relaxed">Can summarize findings into digestible and reasonable insights and recommendations</li><li class="leading-relaxed">Eager to learn new things and take initiative</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You’ll Be Doing</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You will be the sole User Researcher on the Sago Mini team, managing several projects on your own.</li><li class="leading-relaxed">Find innovative ways to recruit both new users and existing users to participate in online and in-person playtesting sessions (ages 2-8)</li><li class="leading-relaxed">Conduct semi-structured interviews with parents</li><li class="leading-relaxed">Design surveys to send to Piknik subscribers</li><li class="leading-relaxed">Analyze qualitative and quantitative data from interviews/surveys/playtesting</li><li class="leading-relaxed">Explore using different research methodologies to understand our audience and consumers</li><li class="leading-relaxed">Create multimedia presentations that include actionable insights, suggestions, and recommendations translated into easily accessible information</li><li class="leading-relaxed">Share findings with relevant stakeholders and to the wider company</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications and Skills</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3-5 years of experience in testing/playtesting with kids and families</li><li class="leading-relaxed">Strong research background in child development</li><li class="leading-relaxed">Passionate about creating positive, educational experiences for children</li><li class="leading-relaxed">Personable, welcoming, and friendly</li><li class="leading-relaxed">Empathy and a desire for a strong understanding of your users</li><li class="leading-relaxed">Great at gathering information from many stakeholders and filtering to achieve the best solutions</li><li class="leading-relaxed">Great storytelling skills for presenting information</li><li class="leading-relaxed">Empathy and a desire for a strong understanding of your users</li><li class="leading-relaxed">Takes initiative</li><li class="leading-relaxed">Fast learner</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Process</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You’ll get an email response confirming we’ve received your application, and we’ll let you know within a few weeks if we’d like to schedule a follow-up.</li><li class="leading-relaxed">If you’re moving ahead, we’ll book a call to learn more about your experience.</li><li class="leading-relaxed">If that goes well, we’ll book an interview with you and the hiring team to dive deeper.</li><li class="leading-relaxed">The final stage of the process will be a ‘meet and greet’ with a few more members of the team prior to us making a decision.</li></ul>We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.Based in Toronto, Sago Sago Toys is a subsidiary of Spin Master Limited a leading global children’s entertainment company that creates, designs and manufactures a diversified portfolio of innovative toys, games, products and entertainment properties.We hire humble and collaborative people who care about doing great work. Sago Mini is an equal opportunity employer.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

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