Onboarding Specialist

The Onboarding Specialist at Inc Authority guides new online buyers in launching and growing their businesses. This role involves providing expert consultation on long-term business solutions, building strong client relationships for mutual growth, and analyzing customer feedback to ensure long-term satisfaction. The specialist will also provide outstanding customer service, ensuring every client feels valued and heard.

Must Have

• Welcome and guide new online buyers to Inc. Authority
• Provide expert consulting on long-term business solutions
• Build strong relationships with existing clients for growth opportunities
• Analyze customer feedback to develop new techniques for client satisfaction
• Provide outstanding customer service
• At least 3 years of experience in sales (phone sales preferred)
• Tech-savvy with basic computer skills
• Ability to quickly adapt to new tools and systems

Perks & Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401k with matching contributions
• Paid Time Off
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Fertility benefits
• Mental Health benefits
• One Medical
• Fringe lifestyle benefits up to $250

Description

Position at Inc Authority

About Inc Authority

Inc Authority has been the corporate formation specialist for over twenty years. Founded in 1989, Inc Authority, and its associated companies, have formed and represented over 70,000 Corporations and LLCs worldwide. We offer the most comprehensive range of services under one roof, including corporate business formation and strategy, tax planning, bookkeeping, estate and retirement planning. We are dedicated to providing the highest standard of customer service.

Inc Authority is a business formation company headquartered in Nevada that specializes in helping businesses launch and grow throughout the U.S. We have multiple avenues of career growth with opportunities to advance with our growing organization. We promote a culture of diversity, inclusion, and work life balance. Our core values consist of Service Excellence, Teamwork, Ownership, Respect, and Integrity.

Overview

The Onboarding Specialist is responsible for guiding new online buyers through launching and growing their business with Inc. Authority, providing expert consultation on long-term business solutions, and building strong client relationships to ensure long-term satisfaction and mutual growth.

This position will be onsite at our Reno, NV office.

You will

• Welcome and guide new online buyers to Inc. Authority, helping them launch and grow their businesses.
• Provide expert consulting on long-term business solutions, including legal packages and bundles.
• Build strong relationships with existing clients to create opportunities for growth—both for them and your team!
• Analyze customer feedback to develop new techniques for ensuring long-term client satisfaction.
• Provide outstanding customer service, ensuring every client feels valued and heard.

You have

• A goal-driven and self-motivated professional who thrives in a fast-paced, high-energy environment.
• A team player who enjoys collaborating and building relationships with both clients and colleagues.
• A sales-savvy individual with at least 3 years of experience in sales (phone sales preferred).
• Open to growth and coaching, with a desire to continually improve and achieve more.
• Someone who loves people—you’re great at connecting with others and providing exceptional service.
• You’re tech-savvy with basic computer skills and can quickly adapt to new tools and systems.

Actual compensation will depend on several factors but the annual average salary is around $60,000.

You will also receive a full range of medical, financial, and other benefits as seen below.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Paid Time Off
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Short-Term/Long-Term Disability Insurance
• Plus other wellness benefits to include:
• Fertility
• Mental Health
• One Medical
• Fringe lifestyle benefits up to $250

Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Additionally, LegalZoom is enrolled in the E-Verify program. For additional information on E-Verify, please visit Participation and Right to Work pages.