Senior Manager, People Business Partner

PayPal

Job Summary

This Senior Manager, People Business Partner role at PayPal provides strategic HR partnership to senior leadership (L3 and L4 VPs) to drive business results and enhance employee engagement. The role involves implementing key people processes, coaching leaders, using data insights for evidence-based decisions, and supporting change management initiatives. It also focuses on analyzing organizational effectiveness and partnering with leadership to address HR challenges and employee relations.

Must Have

  • Implement key people processes, including talent and performance management
  • Coach and develop leaders, offering insights on people, teams, and organizational growth
  • Use data insights to identify trends and influence evidence-based decisions for talent attraction, performance, and engagement
  • Support change management initiatives for successful adoption of organizational changes
  • Analyze organization effectiveness using data and feedback to assess people and organizational capability
  • Partner with leadership to create solutions for HR challenges
  • Collaborate with Employee Relations to address escalations and recurring people issues
  • 8+ years relevant experience
  • Experience in a strategic HR role interfacing and influencing leadership
  • Experience leading senior leaders through various talent management processes
  • Effective communication and critical thinking skills
  • Demonstrated experience learning and thriving in a constantly changing environment and cultivating relationships across teams

Perks & Benefits

  • Annual performance bonus
  • Equity or other incentive compensation
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • Parental and family leave
  • 401(k) savings plan
  • Paid time off
  • Flexible work environment
  • Employee shares options

Job Description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This job provides strategic business partnership to senior leadership (L3 and L4 VPs) to drive business results and enhance employee engagement. This role involves implementing initiatives aligned with business goals to optimize performance, strengthen manager effectiveness, and improve employee experiences. The Sr. Manager contributes at both hands-on and strategic levels. The Sr. Manager will report to the Sr. Director, People Business Partner.

Job Description:

Essential Responsibilities:

  • Implement key people process, including talent and performance management.
  • Coach and develop leaders, offering insights on people, teams, and organizational growth.
  • Use data insights identify trends and influence evidence-based decisions for talent attraction, performance, and engagement.
  • Support change management initiatives for successful adoption of organizational changes.
  • Analyze organization effectiveness using data and feedback to assess people and organizational capability, providing consultation on how the organizational structure aligns with strategy and objective.
  • Partner with leadership to create solutions for HR challenges.
  • Collaborate with Employee Relations to address escalations and recurring people issues.

Expected Qualifications:

  • 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
  • Experience in a strategic HR role interfacing and influencing leadership.
  • Experience leading senior leaders through various talent management processes, including performance management, talent assessments, succession planning and organization design.
  • Effective communication and critical thinking skills.
  • Demonstrated experience learning and thriving in a constantly changing environment and cultivating relationships across teams.

Additional Responsibilities & Preferred Qualifications:

Subsidiary:

PayPal

Travel Percent:

0

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:

New York City, New York | ($143,500.00 - $212,850.00 Annually)

Additional Location(s) | Pay Range:

No other locations are assigned to this requisition currently.

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable. This role is also eligible for a range of benefits which may include, medical, dental, vision, life and disability insurance, parental and family leave, 401(k) savings plan, paid time off, and other benefits. For more information visit https://www.paypalbenefits.com.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

4 Skills Required For This Role

Communication Problem Solving Talent Acquisition Game Texts

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