Senior Software Engineer - Business Ops

This role offers the unique chance to be part of a specialized engineering operations team that plays a pivotal role in the heart of the payment’s organization. If you thrive in a dynamic, high-impact environment, this position gives the opportunity to tackle complex, mission-critical issues daily. You will be working on cutting-edge challenges in the payment’s ecosystem, ensuring that both internal teams and customers experience smooth, uninterrupted service. The team is small and self-driven, focused on delivering innovative solutions to drive business impact and empower consumers with Digital Wallets and enable commerce globally, specifically providing robust engineering and biz ops support to the payments system.

Must Have

• Deliver complete solutions spanning all phases of the Software Development Lifecycle (SDLC).
• Advise immediate management on project-level issues.
• Guide junior engineers.
• Operate with little day-to-day supervision, making technical decisions.
• Apply knowledge of technical best practices.
• Relevant industry experience in software product development with Java/ Spring Boot.
• Ability to drive communication with external partners, processors, and vendors.
• Strong time management skills.
• Excellent problem-solving skills.
• Experience in developing, troubleshooting/debugging complex multi-tier applications.
• Triage and resolve issues with very little help or direction.
• Experience in operational detection/monitoring activities and exposure to P0/P1 incident management activities.
• Demonstrate business acumen while providing technical solutions.
• Communicate clearly while liaising with customers and stakeholders.
• Provide valuable Issue Intelligence for major issues.
• Identify applications, monitoring, process, and product gaps and propose short-term solutions.
• Drive long-term solutions with technology/product teams.

Perks & Benefits

• Flexible work environment
• Employee shares options
• Health and life insurance
• Valuable benefits and resources to help you care for the whole you

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

What you need to know about the role-

This role offers the unique chance to be part of a specialized engineering operations team that plays a pivotal role in the heart of the payment’s organization. If candidate is someone who thrives in a dynamic, high-impact environment, this position gives the opportunity to tackle complex, mission-critical issues daily. Candidate will be working on cutting-edge challenges in the payment’s ecosystem, ensuring that both internal teams and customers experience smooth, uninterrupted service.

Meet our team

We are a team of small and self-driven engineers & product managers to deliver innovative solutions to drive business impact, on a mission to empower consumers with Digital Wallets and enable commerce globally. We are forming a dedicated engineering operations team focused on providing robust engineering and biz ops support to the payments system.

Job Description:

Job Description

Essential Responsibilities:

• Delivers complete solutions spanning all phases of the Software Development Lifecycle (SDLC) (design, implementation, testing, delivery and operations), based on definitions from more senior roles.
• Advises immediate management on project-level issues
• Guides junior engineers
• Operates with little day-to-day supervision, making technical decisions based on knowledge of internal conventions and industry best practices
• Applies knowledge of technical best practices in making decisions

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

What do you need to bring-

• 5 + years of relevant industry experience in software product development with Java/ Spring Boot.
• Ability to drive communication with external partners, processors, and vendors.
• Strong time management skills and ability to work on concurrent assignments with different priorities.
• Excellent problem-solving skills
• Experience in developing, troubleshooting/debugging complex multi-tier applications.
• Triage and Resolve issues with very little help or direction and show command and expertise in various PayPal products.
• Experience in operational detection/monitoring activities and exposure to P0/P1 incident management activities
• Demonstrate business acumen while providing technical solutions and communicating clearly while liaising with our customers and stakeholders.
• Communicate effectively and demonstrate resourcefulness and ability in accessing impacts and facilitating faster resolution to delight customers.
• Provide valuable Issue Intelligence for the major issues by Identifying applications, monitoring, process, and product gaps and proposing [short-term] implement solutions to address them. Drive long-term solutions with technology/product teams when appropriate.

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us .

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com .

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com .

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community .

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.