NinjaVan

Customer Service Officer

Head of Commercial - Cold Chain

Head of Logistics - Cold Chain

Head of Operations

Head of Operations - Cold Chain

Sales Staff in Thanh Xuan - Hanoi (Fresher)

Senior Software Engineer - Fullstack Developer

Customer Service Specialist

Sales Executive

Ninja Van is a logistics company that provides hassle-free delivery services across Southeast Asia. Founded in 2014, it has grown to be the region's largest last-mile logistics provider, serving over 35,000 merchants and handling more than 1,000 parcels per minute in six countries. As a technology-driven company, Ninja Van utilizes cutting-edge software and operational concepts, including algorithm-based optimization, dynamic routing, end-to-end tracking, and a data-driven approach to deliver best-in-class services. The company is continuously seeking improvements and new ideas to further shape the logistics industry. This role focuses on customer care, involving handling customer complaints (80% of the role), supporting operations (5%), gathering information (5%), and customer visits (5%).

Human Resources Intern

<div>Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.&nbsp;</div><div><br></div><div>At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.</div><div><br></div><div><h3>Nhiệm vụ chính</h3><ul class="posting-requirements plain-list"><ul><li><br></li><div><u><b>Xử lý khiếu nại (80%)</b></u></div><li>Gặp gỡ và liên lạc chặt chẽ với khách hàng để xác định các vấn đề phát sinh hoặc giải quyết các thắc mắc của khách hàng, chẳng hạn như nhận hàng, giao hàng hoặc khiếu nại dịch vụ</li><li>Đảm bảo việc xử lý vấn đề của khách hàng bằng nghiệp vụ và tận dụng kỹ năng mềm để hạn chế những vấn đề leo thang</li><div><u><b>Hỗ trợ bộ phận vận hành (5%)</b></u></div><li>Tận dụng mối quan hệ với khách hàng để làm việc với họ về các vấn đề liên quan đến vận hành, nhằm hỗ trợ phòng Vận hành đạt được các chỉ số KPIs như lấy hàng/giao hàng đúng khung giờ.</li><div><u><b>Khảo sát thông tin (5%)</b></u></div><li>Chủ động thu thập và phân tích thông tin từ Người bán nhằm hiểu rõ nhu cầu, kỳ vọng và đặc thù kinh doanh của từng khách hàng. Từ đó, xác định chính xác vấn đề phát sinh và phối hợp với các bộ phận liên quan để đưa ra phương án hỗ trợ phù hợp, nâng cao chất lượng dịch vụ và trải nghiệm khách hàng.</li><div><b><u>Thăm hỏi khách hàng (5%)</u></b></div><li>Xây dựng và duy trì mối quan hệ; thu thập các phản hồi thực tế từ Người bán nhằm cải thiện chất lượng dịch vụ và tăng tỷ lệ giữ chân người bán.Hỗ trợ Người bán tuân thủ các quy trình tiêu chuẩn (ví dụ: đóng gói, tạo đơn hàng, bàn giao đúng thời gian) để nâng cao các chỉ số nội bộ như lấy hàng/giao hàng đúng khung giờ.</li><div><u><b>Công việc khác </b></u><b>(5%)</b>&nbsp;</div><li>Giải quyết các vấn đề khác phát sinh trong quá trình làm việc bởi sự chỉ định của quản lý trực tiếp. </li></ul></ul></div><div><h3>Yêu cầu</h3><ul class="posting-requirements plain-list"><ul><li>Ưu tiên 1 năm kinh nghiệm trong ngành thương mại điện tử hoặc hậu cần</li><li>Tốt nghiệp Cao Đẳng trở lên</li><li>Có tư duy và lộ trình nghề nghiệp rõ ràng cho công việc Account Management</li><li>Tốt nếu có kinh nghiệm với hệ thống Salesforce</li><li>Thái độ chuyên nghiệp và kỹ năng giao tiếp xuất sắc</li><li>Khéo léo và giỏi giao tiếp để thúc đẩy các nhóm nội bộ và các tài khoản bên ngoài</li><li>Làm chủ được cảm xúc là yêu cầu bắt buộc</li><li>Quản lý khối lượng công việc khoa học và chi tiết</li><li>Tiếng Anh cơ bản</li></ul></ul></div><div><h3>Phúc lợi</h3><ul class="posting-requirements plain-list"><ul><li><br></li><div><b>Phúc lợi:</b></div><li>Lương + incentives (hằng tháng)</li><li>Kí hợp đồng lao động sau thử việc</li><li>Được cấp Laptop khi làm việc</li><li>Thưởng Tết</li><li>Review lương hàng năm</li><li>Các hoạt động tiệc cuối năm, tiệc Town Hall, Company Trip, Team Building</li><li>Đóng BHXH full lương</li><li>Phụ cấp khác :12 ngày phép năm, 5 ngày phép bệnh được trả full lương</li><div><br></div><div><b>Cơ hội huấn luyện:</b></div><li>Tham gia các khóa đào tạo nội bộ: Online/Offline nâng cao năng lực</li><li>Cơ hội thăng cấp lên các vị trí quản lý</li><div><br></div><div><b>Đồng nghiệp:</b></div><li>Lãnh đạo cấp cao cởi mở, tôn trọng, lắng nghe và tạo điều kiện phát triển</li><li>Môi trường làm việc trẻ trung năng động</li><div><br></div></ul></ul></div><div><h3>Địa điểm - Thời gian làm việc</h3><ul class="posting-requirements plain-list"><ul><li><b><u>Địa điểm:</u></b> 307/21 Nguyễn Văn Trỗi, Phường 1, Quận Tân Bình, Hồ Chí Minh</li><li><u><b>Thời gian:</b></u> 6 ngày/ tuần (nghỉ 1 ngày bất kì). 1 ngày xoay ca 8 tiếng bắt đầu từ 8h, kết thúc 20h</li></ul></ul></div><div><h3></h3><ul class="posting-requirements plain-list"><ul><li>Bằng việc điền và gửi (submit) thông tin cá nhân của bạn vào biểu mẫu này, bạn xác nhận thông tin mà bạn cung cấp là chính xác. Bạn đồng ý và cho phép Công ty TNHH Nin Sing Logistics (“Ninja Van”) thu thập, xử lý và tiết lộ thông tin cá nhân mà bạn đã cung cấp theo các quy định của Chính sách bảo mật/ Thông báo xử lý dữ liệu cá nhân của Ninja Van tại <a class="postings-link" href="https://www.ninjavan.co/files/vi-vn/personal-data-processing-notice.pdf">https://www.ninjavan.co/files/vi-vn/personal-data-processing-notice.pdf</a></li><div><br></div><li>(Bạn có quyền cập nhật, điều chỉnh, xóa, rút lại sự đồng ý và các quyền khác của chủ thể dữ liệu. Để thực hiện các quyền này, bạn vui lòng gửi yêu cầu đến địa chỉ email vn-privacy@ninjavan.co.)</li></ul></ul></div><div><span style="font-size: 15px;">Submit a job application</span></div><div><span style="font-size: 15px;">By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the “Notice”) and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the “Company”) for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.</span></div>

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Alphawave Semi

Design Verification Manager - CPU - ARM Architecture

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Alphawave Semi is seeking an experienced ASIC Verification Manager/Lead to oversee the verification of ARM multi-core advanced CPU-based designs. Responsibilities include leading and managing the ASIC verification team, defining and implementing verification strategies, developing UVM-based and C-based testbenches, driving pre-silicon verification, and collaborating with cross-functional teams. The role involves analyzing simulation failures, driving automation, and mentoring junior engineers. The ideal candidate will have a strong background in RTL verification methodologies, UVM, C, SystemVerilog, and proven leadership skills, ensuring the successful validation of high-performance SoCs.

Alphawave Semi enables tomorrow’s future by accelerating the critical data communication at the heart of our digital world – from seamless video streaming to AI to the metaverse and much more. Our technology powers product innovation in the most data demanding industries today including data centers, networking, storage, artificial intelligence, 5G wireless infrastructure, and autonomous vehicles. Customers partner with us for mission critical data communication, our innovative technologies, and proven track record.

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<div><p><b>The Opportunity</b></p><p><br>We're looking for the Wavemakers of tomorrow.</p><p></p></div><p><span>Alphawave Semi enables tomorrow’s future by accelerating the critical data communication at the heart of our digital world – from seamless video streaming to AI to the metaverse and much more. Our technology powers product innovation in the most data-demanding industries today, including data centers, networking, storage, artificial intelligence, 5G wireless infrastructure, and autonomous vehicles. Customers partner with us for mission-critical data communication, our innovative technologies, and our proven track record. Together, we enable the next generation of digital technology.</span></p><p></p><p>We are seeking an experienced ASIC Verification Manager/Lead to lead the verification efforts for ARM multi core advanced CPUs based designs. The ideal candidate will have a strong background in RTL verification methodologies, UVM, C and SystemVerilog, along with proven leadership skills in managing and technically guiding verification teams. You will be responsible for driving pre-silicon verification, collaborating with cross-functional teams, and ensuring the successful validation of high-performance SoCs.</p><p></p><p><b>Why Join Us?</b></p><ul><li><p>Opportunity to work on cutting-edge ARM-based SoC designs.</p></li><li><p>Lead a team in a high-impact, fast-paced environment.</p></li><li><p>Competitive compensation and career growth opportunities.</p></li><li><p>Work alongside some of the best minds in the semiconductor industry.</p></li></ul><p></p><p><b>What You'll Do</b></p><ul><li><p>Lead and manage the ASIC verification team to ensure high-quality verification of ARM Advance CPU based SoC designs.</p></li><li><p>Define and implement verification strategies, test plans, and methodologies, release flows for complex IP and SoC design.</p></li><li><p>Develop and maintain UVM-based and C-based testbenches, including constrained random testing, functional coverage, and assertions.</p></li><li><p>Drive pre-silicon verification and support emulation, and FPGA prototyping.</p></li><li><p>Collaborate closely with design, architecture, software, and post-silicon validation teams to ensure comprehensive verification coverage.</p></li><li><p>Analyze and debug simulation failures, regressions, and coverage gaps to ensure complete verification closure.</p></li><li><p>Drive automated verification infrastructure to improve efficiency and reliability.</p></li><li><p>Mentor and guide junior engineers, fostering a culture of innovation and technical excellence.</p></li><li><p>Track project milestones, verification progress, and report status to stakeholders.</p></li></ul><p></p><p><b>What You'll Need</b></p><ul><li><p>Bachelor’s/Master’s degree in Electrical Engineering, Computer Engineering, or a related field.</p></li><li><p>15+ years of experience in ASIC/SoC verification, with at least 3+ years in a managerial and leadership role.</p></li><li><p>Expertise in ARM architecture, AMBA protocols (AXI, AHB, APB), and memory subsystems, PCIe, D2D Technologies.</p></li><li><p>Strong hands-on experience with UVM, SystemVerilog, and functional verification methodologies.</p></li><li><p>Experience with Excelium, VCS, Questa, or other industry-standard simulators.</p></li><li><p>Familiarity with Formal Verification, Gate level Simulations, Static Timing Analysis, and UPF based Power-aware Verification.</p></li><li><p>Hands-on experience in C/C++, Python, or Perl scripting for automation.</p></li><li><p>Experience with Emulation, FPGA prototyping, and hardware-software co-verification is a plus.</p></li><li><p>Excellent leadership, communication, and problem-solving skills.</p></li></ul><p></p><p><b>Preferred Qualifications:</b></p><ul><li><p>Experience in high-performance computing (HPC) or data center SoC verification.</p></li><li><p>Knowledge of Arm architecture, Security verification, and Cache coherency protocols.</p></li><li><p>Familiarity with post-silicon validation and bring-up processes.</p></li><li><p>Prior experience working in tapeout-focused environments.</p></li></ul><p></p><p></p><p><b>We have a flexible work environment to support and help employees thrive in personal and professional capacities.</b></p><p></p><p>As part of our commitment to the well-being and satisfaction of our employees, we have designed a comprehensive benefits package that includes:</p><ul><li><p>Competitive Compensation Package</p></li><li><p>Restricted Stock Units (RSUs)</p></li><li><p>Provisions to pursue advanced education from Premium Institute, eLearning content providers</p></li><li><p>Medical Insurance and a cohort of Wellness Benefits</p></li><li><p>Educational Assistance</p></li><li><p>Advance Loan Assistance</p></li><li><p>Office lunch &amp; Snacks Facility</p></li></ul><p></p><p></p><p></p><p><span><span><span><b>Equal Employment Opportunity Statement</b></span></span></span></p><p><span><span><span>Alphawave Semi is an equal opportunity employer, welcoming all applicants regardless of age, gender, race, disability, or other protected characteristics. We value diversity and provide accommodations during the recruitment process.</span></span></span></p>

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