NOVOMATIC Technologies Poland, based in Kraków, Poland, is a state-of-the-art R&D center with approximately 300 professionals specializing in game design, gaming terminal platforms, distributed and embedded systems, as well as data analytics and operations management tools. Our end-to-end solutions have become an industry standard for gaming around the world, but we don’t let that get in the way of pushing the boundaries and exploring new avenues of development or hiring new talent. We’re a close-knit team of individualists who value a comfortable work environment, friendly relations and a wholesome exchange of knowledge.

Novomatic

Sports Betting Customer Service Specialist

IT Product Manager

Join our dynamic team at NOVOMATIC Technologies Poland as a Sports Betting Customer Service Specialist. You will be responsible for responding to customer inquiries via email or chat, resolving issues with the website or mobile application, assisting with account management, providing information on offers and responsible gaming, and collecting customer feedback to recommend improvements. This role requires strong communication and problem-solving skills to ensure high standards of customer support.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Join our dynamic team at NOVOMATIC Technologies Poland as a Sports Betting Customer Service Specialist. We are looking for committed and communicative individuals who will ensure the highest standard of customer support in using our products.</h3><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Form of cooperation - B2B or Contract of mandate</h3>What you’ll be doing:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Responding to customer inquiries concerning bets, game results, user accounts, and other related topics via e-mail or chat</li><li class="leading-relaxed">Providing support in resolving issues encountered while using the website or mobile application</li><li class="leading-relaxed">Assisting users with common issues like logging in, resetting passwords, creating accounts, and other operations</li><li class="leading-relaxed">Identifying technical errors and reporting them to the relevant departments</li><li class="leading-relaxed">Supporting customers in managing their accounts, including identity verification, updating personal data, and other related tasks</li><li class="leading-relaxed">Providing information about current special offers, bonuses and promotions, as well as the conditions that must be met</li><li class="leading-relaxed">Providing guidance on responsible gaming and assisting with using various functions of the sports betting platform</li><li class="leading-relaxed">Collecting customer feedback about the company’s services and reporting it to the relevant departments</li><li class="leading-relaxed">Recommending improvements based on customers’ suggestions and comments</li><li class="leading-relaxed">Participating in trainings and team meetings in order to enhance your qualifications and knowledge of the company’s products</li></ul>Your skills:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Excellent communication and interpersonal skills</li><li class="leading-relaxed">Ability to maintain high standards of customer service even in demanding situations</li><li class="leading-relaxed">Effective problem-solving skills with the ability to work under time pressure</li><li class="leading-relaxed">Proficiency in Polish language (both written and spoken) at C2 level</li><li class="leading-relaxed">Strong organizational skills with the ability to prioritize tasks effectively</li><li class="leading-relaxed">Flexibility for shift work, including weekends and holidays</li></ul>Bonus points:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Familiarity with sports betting issues and various sports disciplines</li><li class="leading-relaxed">Experience in customer service, preferably in sports betting industry or a similar field</li><li class="leading-relaxed">Knowledge of customer service tools, such as CRM systems</li><li class="leading-relaxed">Knowledge of both spoken and written English</li></ul>

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CyberArk

Senior software engineer for IGA group

Senior QA Engineer

Senior QA Architect

Application Engineer

BI Analyst

Manager, Customer Success

Team Manager, Engineering, Secrets Hub

Senior Software Engineer (Python) - AI agent group

Full stack developer on AWS Infra

CyberArk is seeking a senior software engineer to join their elite team, responsible for building a modern Identity Governance and Administration (IGA) service. The role involves designing, developing, testing, securing, and deploying services from planning to production using AWS serverless architecture, AWS CDK, and Python. The team collaborates with security architects, product managers, and other development teams to deliver complex, advanced SaaS services meeting high security standards and non-functional requirements. The ideal candidate is energetic and versatile, contributing to feature design and implementation while participating in continuous agile engineering cycles with an emphasis on code quality, supportability, scalability, and performance.

CyberArk's mission is to secure the world against cyber threats so together we can move fearlessly forward. CyberArk is a global leader in identity security, helping organizations worldwide protect their most valuable assets and critical infrastructure. They offer a comprehensive platform that addresses the evolving challenges of identity-related risks, providing solutions for workforce access, privileged access, customer access, and machine identity security. CyberArk is committed to innovation and providing cutting-edge security solutions that empower their customers to be more secure and efficient.

Staff Software Engineer- SaaS Platform Group

Staff Software Engineer - Python

IT Infrastructure Team Lead - hybrid in Newton, MA

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Company Description</h2>About CyberArk:<a href="https://www.cyberark.com/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">CyberArk</a> (NASDAQ: <a href="https://investors.cyberark.com/phoenix.zhtml?c=253582&p=irol-irhome" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">CYBR</a>), is the global leader in <a href="https://www.cyberark.com/products/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Identity Security</a>. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about <a href="https://www.cyberark.com/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">CyberArk</a>, visit our CyberArk <a href="https://www.cyberark.com/company/newsroom/#blogs" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">blogs</a> or follow us on <a href="https://twitter.com/CyberArk" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">X</a>, <a href="https://www.linkedin.com/company/cyber-ark-software" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">LinkedIn</a> or <a href="https://www.facebook.com/CyberArk/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Facebook</a>.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description</h2>CyberArk is looking for a senior software engineer to join our elite team which is responsible for building a modern IGA service.In this role you will be using AWS serverless architecture, AWS CDK and Python to design, develop, test, secure & deploy services from planning to production.The team works in full collaboration with security architects, product managers and other development teams. Together we produce complex and advanced Saas service that meet the highest security standards and NFRs.We are looking forward for energetic and versatile person to join our family and help us achieving our goals.Responsibilities:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Practice all software development life cycle in agile oriented environment</li><li class="leading-relaxed">Design and implement the infrastructure of the system.</li><li class="leading-relaxed">Research and implement sophisticated Cyber security mechanisms</li><li class="leading-relaxed">Explore new technologies and tools to keep us using cutting edge solutions</li><li class="leading-relaxed">Help guide and contribute to feature design and implementation to bring the product to the next level.</li><li class="leading-relaxed">Participate in continuous and iterative engineering cycles with emphasis on code quality, supportability, scalability and performance.</li></ul>#LI-CS1<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Qualifications</h2>Bachelor’s Degree in Computer Science or Engineering related field / technology Elite unit alumni with relevant experience<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">+7 years of experience in C#/Java/Python/Go, including hands-on development with .NET Core in cloud-based microservice environments</li><li class="leading-relaxed">Desire to use new technologies and understand them in depth</li><li class="leading-relaxed">Passionate about code design, high-quality code and code reviews, optimizing and challenging the status quo.</li><li class="leading-relaxed">Proactive by nature; internal drive for excellence and improvement</li><li class="leading-relaxed">Good communication skills, fluent in English, good writing skills</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Additional Information</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience in enterprise scale application development in cloud/SaaS environment (AWS serverless architecture is a definite advantage)</li><li class="leading-relaxed">Experience with AWS/CDK/Python</li><li class="leading-relaxed">Solid understanding of security and networking implementation and best practices.</li><li class="leading-relaxed">Experienced with micro service/event-oriented design and development</li><li class="leading-relaxed">Experienced with modern CI/CD tools, in particular GitHub, Jenkins and Artifactory</li><li class="leading-relaxed">Experience with Containers and Orchestration tools, such as Docker, OpenShift and Kubernetes</li></ul>

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Sports Betting Customer Service Specialist

IT Product Manager

Job Details