We’re Playdead, an independent game company based in the heart of Copenhagen, Denmark. We have made two critically acclaimed titles, LIMBO and INSIDE. Our current project is a 3rd-person science fiction adventure set in a remote corner of the universe. We are a relatively small team of independent developers with a very flat management structure. Our design process consists of iteration combined with a sensible approach to deadlines. We experiment and collaborate with a focus on creating new experiences, and as such we hire people who can help us achieve them.

Playdead

Character AI Programmer

Audio Programmer

Platform/Porting Programmer

Technical lighting artist

3D Environment Artist

Technical Director

Graphics Programmer

Experienced VFX Artist

Gameplay Designer

The Character AI Programmer will be responsible for supporting the development and implementation of AI in the animation team, creating systems and features that enhance the work of animators. This role involves designing and developing new AI systems for action setup, navigation, and character interaction in an open world environment. The programmer will create custom scenarios, develop debug tools, and collaborate with the wider programming team to ensure sustainable, optimized, and stable functionality. The work will be conducted at the Playdead office in Copenhagen, Denmark.

Systems Programmer

Character AI Programmer 
We are looking for an experienced AI Programmer who will be responsible for supporting the development and implementation of AI in our animation team. This position will create systems and features that enhance the work of our animators and will be a key interface with the wider programming team. 
You should be willing to work at the Playdead office in Copenhagen, Denmark. <figure><img src="https://gallery-cdn.breezy.hr/7b43c/image.png"></figure> 
What will I be doing? 
<ul><li>Designing and developing new AI systems and features to aid action setup, navigation and interaction between characters in an open world.</li><li>Create custom scenarios in collaboration with the animation team</li><li>Develop debug tools to help our animators when needed</li><li>Engage with the wider programming team to ensure we develop sustainable, optimised and stable functionality.</li></ul>What we would like to see 
<ul><li>Professional experience working with AI development and tooling</li><li>Deep technical experience and competence working with C++ and Unreal engine</li><li>You have developed and released at least 1 AAA game </li><li>You have a collaborative spirit and work to solve problems as a member of the wider production team</li></ul> 
We are open minded about the technologies we deploy and always open to consider new options to solve emerging challenges. Who we are 
Playdead is an independent game developer based in Copenhagen, Denmark. We are the creators and publishers of LIMBO and INSIDE. Our current project is a 3rd person, open world, science fiction adventure built for multiple platforms on Unreal Engine, published by Epic Games Publishing. 
Our legacy and ambition is to make games with an uncompromising attention to detail. Our approach to development is experimental, iterative and collaborative. We are particularly interested in friendly, talented people who feel confident taking charge of their own schedule. 
We are currently more than 100 creative professionals and still looking to grow. 
Learn more about us at www.playdead.com

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Payments and Fraud Shift Leader

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The Payments and Fraud Shift Leader is responsible for handling payment-related inquiries from customers and internal or external parties. This role aims to provide exceptional customer service by prioritizing the customer and facilitating internal communication, offering guidance to payments analysts. Responsibilities include task allocation, being the first point of contact for third-party providers, managing issues during the shift, answering escalations from customer support, handling payment queries via various channels, cooperating with the Payments and Fraud Team Leader, improving procedures, raising trends, and ensuring minimal downtime for tech issues. Additionally, the leader will be a point of contact for payment and fraud-related questions, processing internal crediting requests, assisting team members, applying fraud prevention rules, helping process payments, and maintaining a positive work environment.

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Reconciliation Analyst

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Basketball Trader

<h2>Overview:&nbsp;</h2>
The function of the Payments&nbsp;and&nbsp;Fraud Shift Leader is to handle contacts related to payments queries raised by customers or any internal or external parties. The aim is to provide an outstanding customer service experience by putting the customer first in every action and facilitate internal communication, as well as offer guidance to payments analysts.&nbsp;
<h2>Main Responsibilities:&nbsp;</h2>
The main responsibilities include but are not limited to:&nbsp;
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Allocation and prioritization of task during the shift.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1">Being the first line of contact for 3rd party providers regarding payments related issues.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1">Taking ownership of any issues occurring during their shift, effectively manage the issue and take the most efficient course of action to minimize customer impact as well as work load.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="4" data-aria-level="1">Answering escalations&nbsp;from&nbsp;customer support and following up on the&nbsp;timely resolution of issues.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Handling&nbsp;of&nbsp;payments&nbsp;and risk&nbsp;queries and escalations from&nbsp;customer support via chat,&nbsp;IM&nbsp;and&nbsp;emails.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1">Cooperate with Payments&nbsp;and&nbsp;Fraud Team Leader&nbsp;on any issues facing the team.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1">Work together with Payments&nbsp;and&nbsp;Fraud Team Leader&nbsp;in order to improve and maintain procedures within the Payments Team.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="4" data-aria-level="1">Raise any trends in escalations, denoting a possible generic issue with anything payment related.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="5" data-aria-level="1">Ensuring that ongoing tech issues are monitored and proper follow&nbsp;up&nbsp;is done to ensure minimal down time&nbsp;and customer impact.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Point of contact for any payment&nbsp;and&nbsp;fraud&nbsp;related issues or questions.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1">Processing of internal crediting requests.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1">Be a point of assistance to&nbsp;the other team members when the need arises.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="4" data-aria-level="1">Ensuring that fraud and risk prevention rules are followed and applied when processing any of the Payments&nbsp;and&nbsp;Fraud&nbsp;Shift Leader tasks.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="5" data-aria-level="1">Help in processing payments when needed and any other&nbsp;additional tasks when required.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Help to create and maintain an effective and positive working environment.&nbsp;</li>
</ul>
<h2>Reporting:&nbsp;&nbsp;</h2>
To&nbsp;Payments&nbsp;and&nbsp;Fraud Team Leader.
<h2>Extra awesome:</h2>
<ul>
<li>Speaks a multitude of languages including fluency English</li>
<li>Invested knowledge in iGaming&nbsp;</li>
<li>Knowledge of a wide variety of payment providers and processes</li>
</ul>
&nbsp;
<h2 style="text-align: center;">Challenge accepted?</h2>
We offer a fun and challenging role in a collaborative and dynamic environment. For the right person there are many different career paths at Betsson, both if you want to deepen your technical skills or work with leadership in the future.
<h6 style="text-align: center;">By submitting your application, you understand that your personal data will be processed as set out in our <a href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.betssongroup.com%2Fprivacy-policy%2F&amp;data=02%7C01%7C%7Cdf880949479641f0ff9808d80186cf32%7Cc514bc364b3348d2bbb1a3c97d4bf41d%7C0%7C0%7C637261025803833173&amp;sdata=1ckgbi0LOpEfEI6T33fEggTW87I84SLdCYd6sLaHRGk%3D&amp;reserved=0">Privacy Policy</a></h6>

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