Probably Monsters

Contract QA Tester

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We are seeking multiple Quality Assurance Testers for a short-term contract role, up to 4 months, working on-site in Fort Worth, Texas. Responsibilities include functionality testing of multiple games, executing test plans, entering high-quality bugs, performing accurate regressions, and managing bug entries. The role involves a 40-hour work week, Monday through Friday, paying $18 an hour.

Senior Advanced Engineer

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3>THE ROLE:We are seeking multiple Quality Assurance Testers who can support a short-term contract role for up to 4 months. You will be responsible for functionality testing of multiple games from across the Studios in ProbablyMonsters, working on-site in our Fort Worth, Texas office. This role pays $18 an hour and will work Monday through Friday, with an expected 40 hour work week from 9:30am -6:00pm.WHO YOU ARE:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You have worked on PC and Console game projects as a tester.</li><li class="leading-relaxed">You are passionate about QA as a discipline and career path.</li><li class="leading-relaxed">You have excellent attention to detail.</li><li class="leading-relaxed">You are relentless about tracking down and documenting bugs.</li><li class="leading-relaxed">You are a fierce player advocate.</li></ul>WHAT YOU WILL DO:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Execute an assigned portion of the test plan outlined by the test scripts.</li><li class="leading-relaxed">Consistently enter high-quality bugs based on department standards and perform accurate regressions of existing bugs.</li><li class="leading-relaxed">Manage bug entries to minimize invalid and duplicate issues.</li><li class="leading-relaxed">Utilize test tools such as bug databases and test case management software.</li><li class="leading-relaxed">Maintain professionalism and confidentiality with proprietary information.</li><li class="leading-relaxed">Provide qualitative or subjective feedback to the production team.</li><li class="leading-relaxed">Gather information proactively if it is relevant in clarifying an issue.</li></ul>QUALIFICATIONS:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You communicate effectively, and you have good written and verbal communication skills.</li><li class="leading-relaxed">Being an avid gamer across platforms and genres is a plus.</li><li class="leading-relaxed">One year of experience working on PC and Console games as a QA Tester is preferred.</li><li class="leading-relaxed">You work well in a team environment.</li></ul>PREFERRED SKILLS:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience in testing Unreal environments is an asset.</li><li class="leading-relaxed">Experience in executing test cases and suites using test case management systems.</li></ul>About ProbablyMonsters™ProbablyMonsters is a AAA independent video game company that aims to change the way games are made. We unite a diverse roster of development teams in a healthy, rewarding culture. We believe empowered creators build the most engaging games and deliver the best player experiences.ProbablyMonsters is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against based on disability.

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The Senior System Analyst is an operations support system (OSS) specialist, providing crucial support for smooth business operations. This role involves resolving operational problems, analyzing root causes, handling escalated issues, developing preventive measures, and monitoring system operations. The analyst also manages job calendars, recommends process improvements, and provides training for new starters, ensuring ownership of their roles.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Description</h2>Senior System Analyst is operations support system (OSS) specialist often work under Operations Manager and perform any duties that are needed for smooth business operations. Some of these tasks may involve delegating or communicating information to other parties.Senior system Analyst often acts as trainer for new starters and ensure that that take ownerships of role that they are currently in. Any operational problem that may arise must be informed to inline manager.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Key Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Resolve operational problems within the defined schedules and service level agreements.</li><li class="leading-relaxed">Analyse root causes of operational malfunctions and provide resolutions.</li><li class="leading-relaxed">Handle escalated issues and follow-up on outstanding issues promptly.</li><li class="leading-relaxed">Develop preventive measures and document issue resolution procedures.</li><li class="leading-relaxed">Manage job calendars and flows to ensure timely completion.</li><li class="leading-relaxed">Recommend process improvements to improve operational efficiency and cost-effectiveness.</li><li class="leading-relaxed">Monitor system operations and troubleshoot problems.</li><li class="leading-relaxed">Manage application tool and monitor repair activities.</li><li class="leading-relaxed">Maintain daily logs of operational issues and maintenance activities.</li><li class="leading-relaxed">Contribute to business meetings and report on issue status.</li><li class="leading-relaxed">Develop support plan to prioritize and resolve multiple issues.</li><li class="leading-relaxed">Address customer issues promptly and accurately.</li><li class="leading-relaxed">Quality control on created and loaded IOTs</li><li class="leading-relaxed">Creation of IOT load files for the validation of</li><li class="leading-relaxed">Standard IOT</li><li class="leading-relaxed">Discount IOT</li><li class="leading-relaxed">EU regulated IOTs</li><li class="leading-relaxed">Implementation of IOT</li><li class="leading-relaxed">Monitoring of end dates on Discounted IOTs.</li><li class="leading-relaxed">Mediation rejections handling for TAPOUT creation Customers.</li><li class="leading-relaxed">TAP halted files. (including Inspection Mode)</li><li class="leading-relaxed">TAPOUT Rerating</li><li class="leading-relaxed">Dataclearing support (All DCH level 1 issues)</li><li class="leading-relaxed">UAT Testing</li><li class="leading-relaxed">System Monitoring.</li><li class="leading-relaxed">RAPIN Handling</li><li class="leading-relaxed">RAP CDR correction/Recycling</li><li class="leading-relaxed">AA14/OpData Handling</li><li class="leading-relaxed">Ensure DCH configurations are up to date:</li><li class="leading-relaxed">Industry Configuration</li><li class="leading-relaxed">Local/TAP currency set up</li><li class="leading-relaxed">MCCMNC</li><li class="leading-relaxed">IAC and CC/NDC</li><li class="leading-relaxed">Tax configuration</li><li class="leading-relaxed">BID Management including emergency BID announcement as per TD38</li><li class="leading-relaxed">CDR handling to modify or filter as per requirement</li><li class="leading-relaxed">Agreement setup as per CLL (Voice/SMS, data, CAMEL)</li><li class="leading-relaxed">OIR handling and loading into the DCH on migration date</li><li class="leading-relaxed">Agreement management for NRTRDE partners of our customers</li><li class="leading-relaxed">Halted NRT files</li><li class="leading-relaxed">New Customer implementation</li><li class="leading-relaxed">NRTRDE Monitoring</li><li class="leading-relaxed">NRTRDE ACR check</li><li class="leading-relaxed">Wholesale rerating set up.</li><li class="leading-relaxed">New account creation/access rights/password reset.</li><li class="leading-relaxed">MVNO configuration.</li><li class="leading-relaxed">User application access review</li><li class="leading-relaxed">Process documentation.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Requirements</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Competency Profile</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Good verbal and written communication skills in English</li><li class="leading-relaxed">3-5 years of experience with Engineering/telecommunication/IT profile</li><li class="leading-relaxed">Having understanding of UNIX,FTP/SFTP.</li><li class="leading-relaxed">Demonstrate problem-solving ability.</li><li class="leading-relaxed">Ability to handle multiple tasks simultaneously.</li><li class="leading-relaxed">General understanding of Telecommunications and wireless industries and technologies.</li><li class="leading-relaxed">Ability to make sound decisions.</li><li class="leading-relaxed">Strong written communication skills</li><li class="leading-relaxed">Excellent follow up skills.</li><li class="leading-relaxed">Ability to formulate and clearly communicate ideas</li><li class="leading-relaxed">Active, self-motivated and well-organized personality</li><li class="leading-relaxed">Capability to understand technical standards (TD.57) and IT related procedures, tariff plans and the RAP process</li><li class="leading-relaxed">Ability to work with a trouble ticketing system</li><li class="leading-relaxed">Duties are performed under minimal supervision.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Benefits</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A supportive, dynamic, and collaborative work environment.</li><li class="leading-relaxed">Exceptional opportunities for professional and career advancement.</li><li class="leading-relaxed">Engagement with the leading provider of roaming services, catering to global Mobile Network Operators as clients. For more information, please visit www.nextgenclearing.com.</li><li class="leading-relaxed">Private Health Insurance</li><li class="leading-relaxed">Training & Development</li></ul>

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