Pulse Point

QA Engineer (India)

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PulsePoint is a technology company optimizing campaign performance and health decision-making. We are seeking a QA Engineer for the LIFE Platform to perform hands-on testing across multiple projects, validate integrations, and ensure seamless end-to-end functionality. This role involves developing and executing test strategies, designing test plans, performing API and integration testing, tracking issues, and contributing to automation development. The ideal candidate has a background in software quality assurance for web-based technologies and strong analytical skills.

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<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Description</h1><p class="my-4 text-gray-700 leading-relaxed">A bit about PulsePoint:</p><p class="my-4 text-gray-700 leading-relaxed"><a href="https://www.pulsepoint.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">PulsePoint</a> is a leading technology company that uses real-world data in real-time to optimize campaign performance and revolutionize health decision-making. Leveraging proprietary datasets and methodology, PulsePoint targets healthcare professionals and patients with an unprecedented level of accuracy—delivering unparalleled results to the clients we serve. The company is now a part of Internet Brands, a KKR portfolio company and owner of WebMD Health Corp.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Role:</h2><p class="my-4 text-gray-700 leading-relaxed">We are currently looking for a QA Engineer, LIFE Platform to join our team. You will perform hands-on testing across multiple projects and validate integrations between components to ensure seamless end to end functionality, contributing directly to the delivery of reliable, user-friendly solutions.</p><p class="my-4 text-gray-700 leading-relaxed">This will be the perfect fit for you if you have software quality assurance experience in web-based technologies, a background in computer science, meticulous attention to detail, strong analytical skills, and strong written and verbal communication skills.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Responsibilities:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop and execute test strategies across multiple projects to ensure consistent product quality</li><li class="leading-relaxed">Design and review test plans, test cases, and scripts to ensure coverage based on requirements</li><li class="leading-relaxed">Perform functional API testing, design meaningful scenarios and evaluate outcomes</li><li class="leading-relaxed">Perform integration testing to validate seamless interaction between system components</li><li class="leading-relaxed">Track and document testing outcomes, identify issues, and generate clear reports to support resolution</li><li class="leading-relaxed">Help troubleshoot issues and assist stakeholders with issue analysis</li><li class="leading-relaxed">Verification of patches and bug fixes</li><li class="leading-relaxed">Contribute to automation development by creating and maintaining test scripts with modern tools (e.g. Selenium, Playwright, Postman, or SoapUI), helping the team deliver faster, higher quality releases</li><li class="leading-relaxed">Work closely with on-site and remote engineering resources across multiple countries</li><li class="leading-relaxed">Collaborate with team, learn and implement new technologies</li><li class="leading-relaxed">Identify potential risks, communicate findings and support the development of effective mitigation strategies</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Qualifications:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree in Computer Science or Computer Engineering from an accredited, four-year university or equivalent professional experience</li><li class="leading-relaxed">3+ years of relevant experience in software quality assurance in web-based technologies</li><li class="leading-relaxed">Strong understanding of the SDLC and testing methodologies</li><li class="leading-relaxed">Strong analytical skills, problem solving and critical thinking capabilities</li><li class="leading-relaxed">Experience with functional, compatibility, integration, and system testing</li><li class="leading-relaxed">Experience creating test cases and testing documentation from requirements/specifications</li><li class="leading-relaxed">Experience gathering testing requirements for projects with minimal development documentation</li><li class="leading-relaxed">Hands-on experience with REST/API web services and tools, such as Postman or SoapUI</li><li class="leading-relaxed">Ability to effectively use issue tracking tools (JIRA, Bugzilla etc.)</li><li class="leading-relaxed">Highly desired proficiency in developing and executing SQL queries</li><li class="leading-relaxed">Highly desired hands-on experience with test automation tools (e.g., Selenium, Playwright) and relevant programming/scripting languages (Python, JavaScript, Java).</li><li class="leading-relaxed">Excellent verbal and written communication skills</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Hours and Location:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You must be willing and able to work 12-9pm IST</li><li class="leading-relaxed">Note that our Director of QA is in the U.S. but the majority of the QA team is in India</li><li class="leading-relaxed">We offer both hybrid and remote options</li><li class="leading-relaxed">Proximity to our Mumbai office is preferred. <a href="https://webmd-software-company.business.site/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Here</a> is more information on our Mumbai office with some pictures you can check out! Address is Plot No K-10, Liberty Tower, Unit No -801,802 8th Floor, Kalwa Industrial Area, Airoli, Navi Mumbai, Maharashtra; proximity to the office is strongly preferred</li><li class="leading-relaxed">We are also open to hiring this as a fully remote role</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Comp Structure and Benefits:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Comp structure: fixed (inclusive of PF, Gratuity, and a 25k INR medical premium) -+ a target annual bonus that is approximately 5% of the gross annual earnings. Note that we don’t offer stock options</li><li class="leading-relaxed">Time Off: 21 PTOs + 10 company-wide holidays</li><li class="leading-relaxed">Health Insurance Policy (Self & Family): Every employee and their immediate family are covered under Health Insurance Policy worth INR. 500,000</li><li class="leading-relaxed">Term Life Insurance & Personal Accidental Insurance: Every employee is covered under Term Life Insurance and Personal Accident Insurance Policy worth INR. 25,00,000/- each</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Selection Process:</h2><p class="my-4 text-gray-700 leading-relaxed">1.  Online tech pre-screen via CodeSignal, consisting of 10 multiple-choice questions (10 mins)</p><p class="my-4 text-gray-700 leading-relaxed">2.  Intro phone screen (20 mins, U.S. time zone after 8:30pm IST)</p><p class="my-4 text-gray-700 leading-relaxed">3.  Initial interview with hiring manager (1 hour, could be conducted in India time zone after 12pm IST)</p><p class="my-4 text-gray-700 leading-relaxed">4.  Group Panel Interview with QA team (60 mins, could be conducted in India time zone after 12pm IST)</p><p class="my-4 text-gray-700 leading-relaxed">5.  Final interview with Director of QA (45 mins, U.S. time zone after 8:30pm IST)</p><p class="my-4 text-gray-700 leading-relaxed">WebMD and its affiliates is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.</p>

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800"><strong>Job Overview</strong></h3><p class="my-4 text-gray-700 leading-relaxed">Our Data Analysis team supports the company by providing accurate workforce insights, maintaining reporting tools, and ensuring high data quality across systems. This role will contribute to the team by creating and maintaining reports, performing data integrity checks, and supporting dashboards in SuccessFactors. The successful candidate will grow into the role by learning reporting tools, expanding Excel skills, and gradually supporting dashboard publishing tasks in Tableau. This position offers an opportunity to develop a strong foundation in data analysis, reporting, and workforce analytics. Over time, the person in this role will take ownership of routine processes and participate in broader analytical projects within the team.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800"><strong>Reports to</strong></h3><p class="my-4 text-gray-700 leading-relaxed">Data Analysis Manager</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800"><strong>What will you do?</strong></h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Create custom reports in the Success Factors reporting environment and maintain the internal report catalog.</li><li class="leading-relaxed">Update existing reports on a regular basis and adapt them when business requirements change.</li><li class="leading-relaxed">Perform regular and ad-hoc data integrity audits in the SuccessFactors.</li><li class="leading-relaxed">Learn and support dashboards in SuccessFactors and assist with their updates.</li><li class="leading-relaxed">Support the publishing of dashboards in Tableau and apply minor updates when needed.</li><li class="leading-relaxed">Learn Tableau gradually through participation in routine publishing tasks.</li><li class="leading-relaxed">Build one-time reports in Excel using data from multiple sources, primarily Success Factors.</li><li class="leading-relaxed">Develop Excel models to support workforce analytics tasks.</li><li class="leading-relaxed">Participate in team projects and contribute to shared deliverables.</li><li class="leading-relaxed">Assist in survey-related activities in the Alchemer system when required.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800"><strong>What are we looking for?</strong></h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">We are looking for a person who: uses Microsoft Excel confidently and demonstrates ambition to advance these skills quickly.</li><li class="leading-relaxed">Applies logical thinking to solve data issues and interpret results.</li><li class="leading-relaxed">Shows solid understanding of basic mathematics and an analytical mindset.</li><li class="leading-relaxed">Demonstrates strong interest in data analysis and willingness to learn new methods and tools, including:</li><li class="leading-relaxed">Learning to work with Success Factors reporting tools and dashboards.</li><li class="leading-relaxed">Learning to support publishing and minor updates in Tableau.</li><li class="leading-relaxed">Learning to work with survey tools, including Alchemer, when needed.</li><li class="leading-relaxed">Communicates clearly and works collaboratively within the team.</li><li class="leading-relaxed">Follows data quality standards and maintains accuracy in all tasks.</li><li class="leading-relaxed">Manages repetitive tasks responsibly and performs routine data checks with focus and consistency.</li><li class="leading-relaxed">Handles multiple tasks with guidance and adapts to changing priorities.</li><li class="leading-relaxed">Holds a degree in a relevant field such as mathematics, statistics, economics, information systems, or another area that supports analytical thinking (preferred but not required).</li><li class="leading-relaxed">Working level of English</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800"><strong>Work mode</strong></h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Hybrid (3 days of work from the office).</li><li class="leading-relaxed">This role isn't eligible for relocation & immigration support.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800"><strong>Benefits</strong></h3><p class="my-4 text-gray-700 leading-relaxed">Benefits and perks are tailored to the local market and culture. 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