relic entertainment 

Community Manager

Brand Manager

As a Community Manager at Relic, you will support and grow global community engagement efforts. You will be the link between developers and the community, ensuring players come first. Responsibilities include championing a 'player first' approach by engaging across community channels, gathering diverse feedback, and managing online community platforms. Collaborating with internal teams and external partners to execute community strategies, support campaign planning, organize playtests, manage VIPs, and assist with customer support. Creating and managing content including original copy for promotions and retention, social media calendars, and posts across all owned channels. Leveraging platform expertise to optimize content discovery and performance across digital media, using insights to enhance reach and engagement. Representing Relic both internally and externally at events and channels as needed.

Relic is an award-winning developer of genre-defining strategy games including Dawn of War, Company of Heroes, and Age of Empires IV. Newly independent, we are positioned to better serve our players, experiment with exciting new game ideas, and continue delivering the rich interactive experiences players have come to expect from us over the last 25 years.  
 
As a Community Manager at Relic, you’ll collaborate with the team to support and grow our global community engagement efforts and programs. You will be the link between developers and the community, ensuring our players come first. You like to dig deep at the roots of problems to help find actionable solutions and improve the quality of the games we make. By being on the forefront of the community management team, you will directly engage with our fans and support our development teams for years to come.
 
As a Community Manager, you will…
 
<ul>
<li>Champion a ‘player first’ approach by engaging across community channels, gathering diverse feedback, and managing online community platforms</li>
<li>Collaborate cross-functionally with internal teams and external partners to execute community strategies, support campaign planning, organize playtests, manage VIPs, and assist with customer support and business operations</li>
<li>Create and manage content including original copy for promotions and retention, social media calendars, and posts across all owned channels</li>
<li>Leverage platform expertise to optimize content discovery and performance across digital media, using insights to enhance reach and engagement</li>
<li>Support Community efforts across a range of tasks from sentiment reporting, campaign planning, live and recorded video production, playtest organization, VIP management, and internal communications</li>
<li>Tackle additional community management tasks shared by the community team, including managing community channels, policies, and data analysis across all platforms</li>
<li>Represent Relic both internally and externally at events, on camera, and in channels as needed</li>
</ul>
 
You’re a good fit if you have…
 
<ul>
<li>Proven experience as a Community Manager in the games industry, ideally with involvement in strategy or RTS communities or similar player-driven spaces</li>
<li>Proficiency in Adobe and Microsoft suite, plus a good understanding of social media platforms or management tools, norms, and algorithms</li>
<li>An eye for quality and attention to detail to deliver high-caliber content on tight deadlines</li>
<li>Excellent communication skills across verbal, written, and presentation formats</li>
<li>Experience working cross-functionally with external teams and stakeholders</li>
<li>Experience either running or participating in video game communities, particularly in the strategy or RTS space</li>
<li>A desire to learn and grow with us</li>
</ul>
 
It’s a bonus if you have…
 
<ul>
<li>Knowledge of the software development process</li>
<li>Proficiency with livestreaming or video production</li>
<li>Fluency in German or Mandarin</li>
<li>A love for games! You are a gamer at heart and understand the strategy space</li>
</ul>
 
Are you game? We’d like to hear from you!  
We are proud to be an equal-opportunity employer and value our diverse workplace. We strongly encourage applications from women, Indigenous and racialized peoples, LGBTQ2S+ individuals, and people with
disabilities. Our studio is made up of people with a wide variety of backgrounds and life experiences because it makes us better, and helps our games tell stories to our whole audience.
 
Compensation
The salary range for this position in British Columbia is between $65,000 - $90,000 CAD a year based on a 40-hour work week. The salary offered will be determined based on numerous relevant business and candidate factors including, for example, knowledge, skills and competencies, and business or organizational needs.
 
Why join Relic? 
Relic offers an extended benefits package, RRSP/DPSP matching program (subject to eligibility requirements), and annual paid holiday studio closure. We put a huge priority on mental and physical wellbeing: each Relican has access to an annual Health and Wellness Spending Account, as well as an Employee and Family Assistance Program providing access to resources and support around mental health, financial well-being, family care, elder care, and more.
 
Relic respectfully acknowledges that we're located on the traditional, ancestral and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations. 
 
Please apply through our careers page (www.relic.com) and we will be in touch shortly to let you know about the next steps.  Thank you for considering a role with Relic!

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<div>About Moloco: Moloco is a machine learning company empowering organizations of all sizes to grow and unlock the full value of their unique first-party data, elevating the traditional path to performance advertising. While the largest technology companies have proven the speed and scale of ad-targeting utilizing data— the same robust performance powered by machine learning has previously been unavailable beyond their platforms.&nbsp; That's where Moloco steps in. With Moloco's powerful combination of cutting-edge machine learning technologies, we play a unique and visible role in shaping the digital economy, all while allowing companies to stay independent and scale. An industry leader at the nexus of machine learning, performance marketing, and visionary product infrastructure, Moloco is advancing the advertising technology industry. We <a href="https://www.inc.com/profile/moloco">ranked in the top 10%</a> of the Inc. 5000 fastest-growing private companies for 2023. 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Moloco is headquartered in Silicon Valley, with offices in San Francisco, New York, Los Angeles, Seattle, London, Berlin, Seoul, Singapore, Beijing, Gurgaon, Bangalore, Tel Aviv and Tokyo. Creating a diverse workforce and a culture of inclusion and belonging is core to our existence. To reach our goals, diversity of talent and thought is a critical component of how we operate as an organization. Our workforce is our superpower, and we know that fostering a culture of inclusion, authenticity, and belonging will allow us the greatest opportunity to carry out our mission -- to empower businesses of all sizes to grow through operational machine learning. Moloco is a truly rewarding place to work and in an exciting period of growth, which you could be a part of. Join us today and apply now!</div><div><h4>About the Role:</h4> As a member of the GTM team, your work will play a key role in shaping strategies to drive growth across Moloco’s ads sales organization, specifically focusing on our fast growing Agency Business. This will include developing go-to-market strategy and playbooks, building strategic plans to enhance productivity, defining segmentation and tiering approaches, designing incentives for our agencies and clients to help drive incremental spend, building the right tools and workflows to enable client and sales success, resource allocation etc..&nbsp; We're looking for someone who is a passionate strategist and loves building and testing new designs. 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The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, and abilities. We also offer a competitive benefits package.</div></div>Base Pay Range:$147,200 - $220,800 USD</div></div><div>Moloco Thrive: Benefits and Well-Being: We take care of you and create the conditions for you to do the best work of your career. Through a lens of inclusion, we offer innovative benefits that empower our employees to take care of themselves and their families so they can do the best work of their lives. For an overview of our global benefits, click <a href="https://docs.google.com/document/d/1U5mJtGnvlaEZT7rcfJ8TDw9AdMfVhnbBBUR7MNu2nkA/edit">here</a>.&nbsp; Moloco Values <ul> <li>Lead with Humility: Everyone’s voice is respected, valued, and heard. With humility, we become more open and accessible to each other. We win, lose, and learn together. 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By applying, you acknowledge that you’ve reviewed our <a href="https://docs.google.com/document/d/18jfQsQg2tgBTQLyEK2d-EPtNMMpgZaguTrpcB-wgHLg/edit">Candidate Privacy Notice</a>.</div></div>

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