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Revenera

Renewals Account Manager

Sales Development Representative (Milwaukee based)

Manager Software Development Engineering

Senior Software Engineer - Automation

The Renewal Operations Analyst at Revenera is responsible for managing the entire renewal process, from quote generation to securing purchase orders. This involves proactive customer engagement via phone and email, skillfully addressing objections to ensure timely renewals, and meticulously logging all customer interactions in Salesforce. The analyst will develop a strong understanding of Flexera products and support plans to effectively communicate value to customers, adhering to all service level expectations.

Revenera helps product executives build better products, accelerate time to value and monetize what matters. Revenera’s leading solutions help software and technology companies drive top line revenue with modern software monetization, understand usage and compliance with software usage analytics, empower the use of open source with software composition analysis and deliver an excellent user experience—for embedded, on premises, cloud, and SaaS products.The Renewal Operations Analyst will be responsible for managing the renewal process from quote to obtaining the purchase order. This involves:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Engaging with customers using phone, email, or other media, on their upcoming renewals</li><li class="leading-relaxed">Delicately but professionally working through customer objections to secure on-time renewals</li><li class="leading-relaxed">Responding to customer emails and requests within one business day of receipt</li><li class="leading-relaxed">Logging all customer interactions in Salesforce.com</li><li class="leading-relaxed">Once fully trained, expect to work with approximately 150 renewals per quarter</li><li class="leading-relaxed">Have a high-level understanding of Flexera products and be able to clearly communicate our various support plans</li><li class="leading-relaxed">Adhere to and follow all service level expectations</li><li class="leading-relaxed">May be asked to work EMEA or North America hours</li></ul>Requirements:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">2+ years of experience preferably in Operations, Order Processing or Renewals</li><li class="leading-relaxed">Excellent written and verbal communication skills.</li><li class="leading-relaxed">Language skills: English.</li><li class="leading-relaxed">Prior experience using Salesforce or another CRM solution.</li><li class="leading-relaxed">Bachelor's degree from an accredited college or university or relevant experience.</li></ul>Revenera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations. Regarding disability, we encourage candidates requiring accommodations to please let us know by emailing careers@flexera.com.

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About StorylaneAt Storylane, we are on a mission to let marketing and sales teams share product experiences with buyers to drive Product-led growth. We are a team of 10 spread across the world and are great buddies on zoom.About the roleWe’re looking for a “hunter” BDR who will be focussed on reaching out to new teams within Storylane customer base. You will create new opportunities for our demo strategist (sales) teamYou’ll work closely with marketing and sales team to expand our customer through multiple product lines.This role is ideal for someone who has “hunter” mindset, understand how sales and marketing teams work, has good product insights, and understands how to pitch the pain-points with prospects.What you'll do:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Take ownership of high intent customer accounts so you can expand.</li><li class="leading-relaxed">Use our sales and prospecting tools to prioritize accounts.</li><li class="leading-relaxed">Generate new opportunities for sales team</li><li class="leading-relaxed">Ability to use AI and personalize emails. Your main outbound will be through email and LinkedIn</li></ul>What we’re looking for:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You’ve done some selling in the past and have the ability to learn new tech fast</li><li class="leading-relaxed">Strong ownership mindset on the accounts</li><li class="leading-relaxed">Excellent collaboration and communication skills</li><li class="leading-relaxed">Knows how to prompt well and uses AI tools effectively</li><li class="leading-relaxed">You have experience working in GTM tech space (sales or marketing)</li><li class="leading-relaxed">Used tools like Apollo, Linkedin Sales, Hubspot etc</li><li class="leading-relaxed">Bonus: Experience with demo creation tools, sales enablement, or AI-driven products</li></ul>Application:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Pitch your current company product with the application submission like cold outbound email</li></ul>Interview ProcessApplication:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Pitch your current company product with the application submission</li></ul>

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Renewals Account Manager

Sales Development Representative (Milwaukee based)

Manager Software Development Engineering

Senior Software Engineer - Automation

Job Details