Product Manager

Technical Operations Executive

As a Product Manager at SHL, you will work closely with your agile team to manage the product roadmap and work with cross-functional teams to enhance your products. You will work on people insight products and guide the development and evolution of cutting-edge talent assessment products to help global companies attract, recruit, develop, and retain outstanding talent.

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 Job Description Join a community that is shaping the future of work! SHL, People Science. People Answers. Are you an experienced Product Manager looking to be part of a global leader in People Science and Technology? If so, SHL is the place for you! In the role of Product Manager at SHL, you will work closely with your agile team to manage the product road map and work with cross-functional teams to enhance your products. You will work on people insight products and guide the development and evolution of cutting-edge talent assessment products to help global companies attract, recruit, develop and retain outstanding talent. An excellent benefit package is offered in a culture where career development, with ongoing manager guidance, collaboration, flexibility, diversity and inclusivity are all intrinsic to our culture. There is a huge investment in SHL currently so there’s no better time to become a part of something transformational. What You Will Be Doing <ul><li> Develop product sketches and user journeys as part of product discovery. </li><li> Assist the creation of product roadmap based on target market understanding. </li><li> Ensure that cross-functional teams are delivering coherent and valuable feature sets. </li><li> Provide business analysis, create, and maintain standard product documentation. </li><li> Leverage techniques such as personas, stakeholder maps, customer journey maps, customer lifecycle maps, and user story mapping to develop and refine new product concepts. </li><li> Utilize stakeholder and market feedback to scope, design and launch products. </li></ul>
What we are looking for from you: Essential <ul><li> Relevant experience in agile methodology and Software Development Life Cycle (SDLC). </li><li> Excellent oral and written communication skills. </li><li> Product Management experience </li></ul>
Desirable <ul><li> Experience working with AI power software features and B2B SaaS applications </li><li> HR market experience (talent acquisition, training &amp; language, technology or psychometric assessments, etc.) </li><li> Able to transform complex information into compelling product features. </li></ul>
Get In Touch Find out how this one-off opportunity can help you to achieve your career goals by making an application to our knowledgeable and friendly Talent Acquisition team. Choose a new path with SHL. #CareersAtSHL #SHLHiringTalent #TechnologyJobs #ProductManagement #CareerOpportunities #JobOpportunities About Us <ul><li>We unlock the possibilities of businesses through the power of people, science and technology.</li><li>We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground-breaking science and business transformation.</li><li>When you inspire and transform people’s lives, you will experience the greatest business outcomes possible. SHL’s products insights, experiences, and services can help achieve growth at scale. </li></ul>
What SHL Can Offer You <ul><li>Diversity, equity, inclusion and accessibility are key threads in the fabric of SHL’s business and culture (find out more about DEI and accessibility at SHL )</li><li>Employee benefits package that takes care of you and your family.</li><li>Support, coaching, and on-the-job development to achieve career success</li><li>A fun and flexible workplace where you’ll be inspired to do your best work (find out more LifeAtSHL )</li><li>The ability to transform workplaces around the world for others. </li></ul>
SHL is an equal opportunity employer. We support and encourage applications from a diverse range of candidates. We can, and do make adjustments to make sure our recruitment process is as inclusive as possible.
 
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As a LightForce Integration Specialist, you will drive the onboarding, adoption, and growth of the LightForce’s orthodontic system in orthodontic practices. You will apply your clinical expertise and demonstrate comprehensive knowledge of orthodontic office processes, workflows, and knowledge of the LightForce sales strategy, to identify opportunities for growth and accelerate revenue and higher case volume. You will build and leverage influential relationships with doctors and staff by providing them with tailored clinical and operational insights with training to enable and inspire them to modernize and grow their business by utilizing the LightForce system.

LightForce Orthodontics is a 3D printing technology company focused on the orthodontic space. Our digital platform empowers orthodontists with 3D-printed tooth-moving tools. In 2019, we launched our first product - the world’s only, fully customized 3D printed bracket system and digital treatment software. We are proud to be one of the fastest growing companies in the industry.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About LightForce</h2>LightForce is a 3D printing technology company focused on the orthodontic space. Our digital platform empowers orthodontists with 3D-printed tooth-moving tools. In 2019, we launched our first product - the world’s only, fully customized 3D printed bracket system and digital treatment software. We are proud to be one of the fastest growing companies in the industry. Learn more at: <a href="http://www.lf.co/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">www.lf.co</a><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Description</h2>As an Integration Specialist, you will drive the onboarding, adoption, and growth of the orthodontic system in orthodontic practices. You will apply your clinical expertise and demonstrate comprehensive knowledge of orthodontic office processes, workflows, and knowledge of the sales strategy, to identify opportunities for growth and accelerate revenue and higher case volume. You will build and leverage influential relationships with doctors and staff by providing them with tailored clinical and operational insights with training to enable and inspire them to modernize and grow their business by utilizing the system.While collaborating with the sales team, you will perform a thorough customer “current state” assessment, prioritize and created defined work path with each targeted customer to facilitate full adoption of the system through business needs, by creating and leveraging training resources and implementing processes and procedures with doctors and staff, while maintaining a positive customer experience. As a representative of LightForce Orthodontics, you are instrumental in communicating with customers, internal teams and leaders.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Essential Duties and Responsibilities</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provide clinical support to doctors to achieve the goal of LightForce onboarding and full integration in orthodontic practices.</li><li class="leading-relaxed">Foster positive relationships with entire practice teams within targeted practices. Build relationships with partners, utilizing a consultative and collaborative approach with the common goal inspiring our customers to modernize and grow their business utilizing the LightForce system.</li><li class="leading-relaxed">Deliver Clinical Training and presentations both virtually and in person to a variety of customer types as well as internal audiences, to maximize implementation, utilization and integration of LightForce technology and refining office processes.</li><li class="leading-relaxed">Demonstrate leadership by being customer focused, displaying strategic thinking, having a global and company mindset, focusing on results, and continuously developing skills.</li><li class="leading-relaxed">Jointly lead and manage the new customer onboarding training strategy, assist with resource and tool development, and deliver full integration with both doctors and staff of orthodontic practices.</li><li class="leading-relaxed">Strategically work with sales and marketing and commercial support functions to prioritize opportunities.</li><li class="leading-relaxed">Work as a clinical mentor to internal partners and external partners regarding best demonstrated practices.</li><li class="leading-relaxed">Stay active and engaged with important orthodontic related organizations to stay abreast of trends and changes in orthodontics that impact our business or customers.</li><li class="leading-relaxed">Utilize up to date knowledge of the orthodontic industry to provide clinical input for new product development and software enhancements</li><li class="leading-relaxed">Utilize data/analytics to help customer’s drive decision making</li><li class="leading-relaxed">Orchestrate additional internal company resources to optimize the customer experience and provide ongoing promotion of LightForce solutions.</li><li class="leading-relaxed">Diagnose positive and negative results and lead triage and execution, accordingly, communicating results to leadership. Handle multiple projects simultaneously, prioritizing tasks based on organizational need and judgment.</li><li class="leading-relaxed">Effective and independently manage booking of travel within company guidelines; ensuring to adhere to personal expenses and expense reporting requirements in a timely manner</li><li class="leading-relaxed">Be creative, self-disciplined and capable of identifying and completing critical tasks independently with a high sense of urgency</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Education and Experience</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Clinical certification in dentistry (RDH, EF, CDA, RDA, LDA etc.) and/or dental office management experience</li><li class="leading-relaxed">5+ years of relevant work experience in the related health industry (i.e orthodontic, dental, practice, etc.)</li><li class="leading-relaxed">Valid Driver's license and ability to travel</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Required Qualifications</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Self-motivated</li><li class="leading-relaxed">Eager to learn</li><li class="leading-relaxed">Resourceful</li><li class="leading-relaxed">Problem solver</li><li class="leading-relaxed">Reliable and Trustworthy</li><li class="leading-relaxed">Punctual</li><li class="leading-relaxed">Team player</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Physical Demands</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">While performing the essential functions of this job, an individual is regularly required to sit or stand, walk, travel (vehicle and plane), see, use hands and arms, listen, and speak.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Work Environment</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Work is generally performed in an open office, sedentary position.</li><li class="leading-relaxed">75% travel across Georgia and Alabama</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Perks and Benefits (US Employees Only)</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Unlimited PTO for exempt employees</li><li class="leading-relaxed">9 paid holidays per year</li><li class="leading-relaxed">Generous premium coverage for medical, dental, and vision plans</li><li class="leading-relaxed">Group plan voluntary life insurance</li><li class="leading-relaxed">Fringe benefits</li><li class="leading-relaxed">401k retirement plan</li><li class="leading-relaxed">Paid parental leave</li><li class="leading-relaxed">Allowances for those in commercial sales positions</li><li class="leading-relaxed">Workplace perks such as food/coffee</li></ul>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

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Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

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Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

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