Triple dot studios

HR Operations Specialist

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The HR Operations Specialist will be based in Berlin and will play a crucial role in supporting people and operations across Germany. The role involves managing various HR tasks, including onboarding, payroll, learning, and compliance, ensuring a smooth employee experience. The specialist will collaborate with the Regional HR Operations Manager and other HR functions to ensure the smooth running of the HR processes. This is a hybrid position requiring at least three days a week in the Berlin office.

Senior Machine Learning Engineer

<h1>HR Operations Specialist (m/f/d)</h1><p><strong>Department: </strong>HR</p><p><strong>Employment Type: </strong>Permanent - Full Time</p><p><strong>Location: </strong>Berlin, DE</p><br><br><h3>Description</h3><div><strong>Tripledot Studios</strong> is on track to become one of the largest independent mobile games companies in the world. </div><div><br></div><div>We are a multi-award-winning organisation, and following our recent acquisition announcement, we’re preparing to grow into a global 2,500+ strong team across 12 studios.</div><div><br></div><div>Our expanded portfolio is set to include some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.</div><div><br></div><div>Tripledot’s guiding principle remains the same: when people love what they do, what they do will be loved by others.</div><div><br></div><div>We’re building a company we’re proud of – one filled with driven, incredibly smart &amp; detail orientated people, who<strong> LOVE</strong> making games.</div><div><br></div><div>Our ambition is to become the most successful games company in the world, and we’re just getting started.</div><div><br><strong>Take a look at our games:</strong> <a href="https://apps.apple.com/lv/developer/tripledot-studios/id1191319103?see-all=i-phonei-pad-apps">iOS Store</a> + <a href="https://play.google.com/store/apps/dev?id=7461875482624565371&amp;hl=en_GB&amp;gl=US">Google Play</a></div><br><br><h3>Role Overview</h3><div>We’re looking for an HR Operations Specialist to join our team in Berlin. You’ll play a key role in supporting our people and operations across Germany, making sure every employee receives a seamless and high-quality experience throughout their time with us.</div><div><br></div><div>This is a newly created role following Tripledot’s intended acquisition of 10 game studios, including one based in Germany. As part of the Group HR Operations team, you’ll work closely with the Regional HR Operations Manager for Europe and the wider HR function, contributing to the smooth running of everything from onboarding and payroll to learning and compliance.</div><div><br></div><div>This role would suit someone detail-oriented, proactive, and collaborative, with solid local HR experience and a passion for people. The position is hybrid, with at least 3 days per week in our Berlin office.</div><div><br><strong>Key Responsibilities</strong></div><ul><li>Administer paperwork and support the employee lifecycle for Germany</li><li>Handle HR operations tasks including employee record maintenance and changes</li><li>Support onboarding, offboarding, and new hire orientation</li><li>Respond to employee queries on HR policies, procedures, and benefits</li><li>Coordinate local payroll with third-party provider</li><li>Manage benefits administration, including renewals and employee support</li><li>Ensure health and safety standards are met in collaboration with the office team</li><li>Maintain accurate employee data in HiBob (HRIS)</li><li>Provide German HR expertise to international HRBPs</li><li>Monitor legal updates to ensure local compliance</li><li>Support audits and maintain documentation</li><li>Manage CPD fund requests and tracking</li><li>Coordinate employee training programmes and feedback</li><li>Track training completion and support users with LXP issues</li><li>Assist with employee engagement and DE&amp;I initiatives</li><li>Provide support for broader HR projects and ways of working</li></ul><br><br><h3>Required Skills, Knowledge and Expertise</h3><ul><li>Strong HR operations experience in Germany</li><li>Good knowledge of German labour law</li><li>Fluent German and professional-level English</li><li>Detail-oriented with excellent organisational skills</li><li>Experience using HRIS (preferably HiBob)</li><li>Proactive approach with strong communication skills</li><li>Comfortable managing multiple priorities in a fast-paced environment</li><li>Able to handle sensitive information with discretion</li></ul><br><br><h3>Working at Tripledot</h3><ul><li>Private healthcare coverage</li><li>Retirement plan contributions</li><li>Catered lunches and snacks in office</li><li>Team socials and events</li><li>Paid holiday allowance</li><li>Learning and development support</li><li>A creative, inclusive, and high-performance culture</li></ul>

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The Renewal Account Executive manages Rocket Software clients and partners, focusing on maintaining and growing renewal rates, and establishing partner/client relationships to retain customers and identify upsell opportunities. Responsibilities include communicating the maintenance value proposition, managing negotiations, writing proposals, and completing renewals before the due date. They also serve as a liaison between customers and Rocket teams to resolve escalated issues to maximize maintenance revenue. They are the primary owner for executing the overall contract renewal process, following established procedures, and consistent Renewal Sales.

Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.At Rocket, software is about more than just code—it’s about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we’re serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.

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<p style="text-align:left"><b><span>It's fun to work in a company where people truly BELIEVE in what they're doing!</span></b></p><p style="text-align:inherit"></p><p style="text-align:left"><b><span>Job Description Summary:</span></b></p><p style="text-align:inherit"></p>The Renewal Account Executive manage Rocket Software clients and partners with a focus on maintaining and growing renewal rates and establishing partner/client relationships with a focus on retaining customers and identifying opportunities for upsell. Responsibilities include communicating the maintenance value proposition, managing negotiations, writing proposals, and completing renewals before due date. Serve as liaison between customers and appropriate Rocket teams to resolve escalated issues and to maximize maintenance revenue.  They are the primary owner for the execution of the overall contract renewal process by following established procedures and consistent Renewal Sales.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>Essential Duties and Responsibilities</b>:</p><p></p><p><b>Build long term relationships with key customers</b> <b>(region/revenue size dependent) (50%)</b></p><ul><li>Proactive and regular customer outreach</li><li>Profile and document customer intel</li></ul><p></p><p><b>Minimize cancellations/ Maximize renewal revenue (25%)</b></p><ul><li>Manage price increases in renewal opportunity process</li><li>Educate the value of support</li><li>Negotiate renewals</li></ul><p></p><p><b>Liaise with Rocket teams (10%)</b></p><ul><li>Collaborate with Sales Account Executives regarding issues or concerns surrounding the successful selling of renewals to their accounts</li></ul><p></p><p><b>Cross/Upsell (15%)</b></p><ul><li>Identify new opportunities for additional capacity and cross sell and refer those opportunities to Sales Account Executives</li><li>Handle complex escalations</li><li>Monitor renewal metrics for success&nbsp;</li><li>Renewal forecasting and pipeline reporting</li></ul><p></p><p><b>Required Qualifications: </b></p><ul><li>5+ years equivalent business experience, with preferable 2+ years in managing customer relationships</li><li>Strong written and verbal communication skills; strong German language skills are required.</li><li>Experience with a sales automation system, <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">preferable&nbsp;Salesforce.com</span></li><li>Ability to influence and negotiate</li><li>High Energy and passion towards solving customer needs</li><li>Customer Focus: Proactive, responsive, and focused on discovering, anticipating, and meeting the customer’s needs by leveraging internal resources</li><li>Resilience: Persists in the face of obstacles or rejection. 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Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.</p><p></p><p>#LI-SD1</p><p>#LI-Remote</p><p></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>.This position is eligible for commissions in accordance with the terms of the company’s plan.<p></p><p><b><span>What Rocket Software can offer you in Vilnius: </span></b></p><ul><li><h2>Health Insurance: Choose from 3 great options!</h2></li><li><h2>Generous Time Off: Enjoy 25 days of annual leave, plus Juneteenth as an extra day off for everyone.</h2></li><li><h2>Rocket enhanced parental leave benefit.</h2></li><li><h2>Easy Sick Days: Get 6 days of fully paid sick leave without needing a medical certificate.</h2></li><li><h2>Employee Assistance Program – Digital Courses &amp; Meditations, Certified Personal Coaching &amp; Personal Therapy sessions.</h2></li><li><h2>Workcation Policy: Enjoy the flexibility to work from a vacation spot, combining work and leisure.</h2></li><li><h2>Choose your own hybrid/remote work model.</h2></li><li><h2>Tuition Reimbursement and Certificate Reimbursement Program opportunities.</h2></li></ul><p></p>Annual salary range for this position is between €27,000.00 - €50,200.00 gross before taxes.<p style="text-align:inherit"></p><p style="text-align:left"><span>Salary range applies only to candidates in Lithuania</span></p><p style="text-align:inherit"></p><p style="text-align:left"><span>Salary offer for the candidate is determined based on the predefined salary ranges for the position and depends on the level of competence and experience of the candidate.</span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left">Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.</p><p style="text-align:inherit"></p><p style="text-align:left">Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. &nbsp;If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to <span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span class="WIO0"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">people@rocketsoftware.com.</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> &nbsp;We will make a determination on your request for reasonable accommodation on a case-by-case basis.</p><p style="text-align:inherit"></p><p style="text-align:left"><i>If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!</i></p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

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Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.