We are a borderless and mysterious game development studio created by artists, founded by Ikumi Nakamura. 時間、空間、言語、創造性に制限されない中村育美が設立したゲームスタジオです。 While many of our team members have experience working on big AAA titles, our approach puts the emphasis on quality rather than quantity.”見えない”モノをカタチにしてみませんか？エキサイティングな世界観、魅力的なゲームプレイ、印象的なビジュアルクオリティを融合させ、ユニークな体験を提供することです。AAAタイトルの制作経験者が多く携わっており、量より質に重きを置いています.

unseen tokyo

Senior Producer

As a Senior Producer, you will lead and oversee the production of a game project, working closely with internal teams to define project scope, goals, and deliverables. This includes creating and managing project plans, schedules, and budgets. You will also identify and address project risks, encourage team members to explore new ideas, and serve as a point of contact for stakeholders. You need to have extensive knowledge of game development and project management.  It also requires excellent communication skills.

Come join UNSEEN as our Senior Producer! Let's create the world of KEMURI together!シニアプロデューサーとして、ゲームを世界中のファンの元へ届ける仕事をしてみませんか？チームの開発者の長所やニーズを理解し、彼らの能力を極限まで高めるためのコミュニケーション能力やスケジューリングを行うことで、ゲームのみならずスタジオ自体を発展させることができる能力をお持ちの方は、UNSEENへの参加をご検討ください。強い積極性をもって、人や社会に貢献することが好きな情熱的な方を、我々は求めています！<h4 style="white-space:pre-wrap;">仕事内容</h4><ul data-rte-list="default"><li>プロジェクトの制作をリードし、プロジェクトのスコープ、目標、成果物などを定める</li><li>プロジェクト全体の計画、スケジュール、予算を作成と管理</li><li>全チームの状況把握および管理をし、プロジェクトの状況やリスクを見極め、積極的に課題に対処し、プロジェクトの品質と進行を維持する</li><li>チームメンバーに創造の限界を押し広げ、新しいアイデアや技術力を向上することを促す</li><li>プロジェクトのステークホルダーの窓口となり、定期的な報告、フィードバックや懸念事項への対応などを管理</li></ul><h4 style="white-space:pre-wrap;">必要な資格</h4><ul data-rte-list="default"><li>８年以上のゲーム開発経験と３年以上のマネージメントの経験</li><li>少なくともAA以上のゲームに、企画立ち上げから発売までプロデューサーとしてかかわった経験</li><li>開発やプロジェクトマネジメントに関する経験</li><li>強い積極性、アイデアを持ち、積極的にプロジェクトに貢献できる方</li><li>世界中のビデオゲーム市場を含むエンターテインメント・コンテンツに関する深い知識（業界動向、ベストプラクティス、新技術を含む）を持ち、この知識を活用してイノベーションとエクセレンスを推進できる方</li><li>Microsoft Officeツール（PowerPoint、Word、Excelなど）、Google Apps（Google Sheets, Google Slides, etc）に精通している方</li><li>優れたプレゼンテーション能力</li><li>東京で勤務が可能な方（スタジオ出社もしくはハイブリッド））</li></ul><h4 style="white-space:pre-wrap;">望ましい資格</h4><ul data-rte-list="default"><li>アーティストとマネージャーの視点からクリエイティブを見直す力のある方</li><li>細部にこだわり、きめ細かな調整や対応が可能な方</li><li>柔軟な発想で物事に対処できる方</li><li>Jira、Hansoftなどのプロジェクト管理ツールを使用した経験がある方</li><li>高い決断能力のある方</li><li>ゲームに愛がある方</li></ul><h4 style="white-space:pre-wrap;">応募方法</h4>以下のApplyフォームよりご応募ください<h4 style="white-space:pre-wrap;">Job Description</h4>Come join UNSEEN as our Senior Producer! Let's create the world of KEMURI together! A Senior Producer will have a direct role in bringing the game to our fans around the world.The ideal candidate for this position recognizes the strengths and needs of the developers on the team and has exceptional communication and scheduling skills that allows the team to maximize their performance. If you are looking for an opportunity to invigorate not only the game, but the studio itself with your skillset, look no further.We are looking for Senior Producer with a strong positive mindset who has a passion to contribute to people and society.<h4 style="white-space:pre-wrap;">Responsibilities</h4><ul data-rte-list="default"><li>Lead and oversee the production of a game project, working closely with internal teams to define project scope, goals, and deliverables</li><li>Create and manage project plans, schedules, budgets, and track progress to ensure targets are met</li><li>Review, identify, and address project risks and obstacles, making proactive decisions to address challenges and maintain project quality and momentum</li><li>Encourage team members to push creative boundaries and explore new ideas and technologies</li><li>Serve as the primary point of contact for project stakeholders, providing regular updates, addressing feedback and concerns, and managing expectations effectively</li></ul><h4 style="white-space:pre-wrap;">Skills &amp; Requirements</h4><ul data-rte-list="default"><li>8+ years of game development experience with +3 or more years of management experience</li><li>Experience as a producer in leading and shipping AA games or higher from inception to launch</li><li>Extensive knowledge of game development and project management</li><li>In-depth knowledge of entertainment content including the video game market from around the world including industry trends, best practices, and emerging technologies, and leverage this knowledge to drive innovation and excellence</li><li>Proficient in Microsoft Office (PowerPoint, Word, Excel, etc.) and Google Apps (Google Sheets, Google Slides, etc）</li><li>Excellent presentation skills</li><li>Excellent collaborative and communication skills</li><li>Fluent in English and Japanese</li><li>Able to work in Tokyo (in person or hybrid)</li></ul><h4 style="white-space:pre-wrap;">+Pluses</h4><ul data-rte-list="default"><li>Ability to review creativity from the perspective of an artist and manager</li><li>Possess a commitment to detail, and are adept at fine tuning and adjusting to the situation at hand</li><li>Proficient with project management tools, such as Jira, Hansoft, etc.</li><li>Strong analytical and logical problem solving skills</li><li>Passionate about the game and fans!</li></ul><h4 style="white-space:pre-wrap;">How to Apply</h4>If it looks like a good fit, please apply from the button below;

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Philips

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The Customer Operations Director will lead R&D customer operations, ensuring a smooth customer experience throughout the product lifecycle. This role involves managing escalations, improving processes and tools, and facilitating the transition from R&D to operations teams. The director will lead a cross-functional organization, provide hands-on involvement in critical customer escalations, and drive improvements in Tier 3 support. They will establish and lead a Tier 4 escalation team and foster partnerships with the global service organization. The ideal candidate should have strong customer operations background in software products, preferably in healthcare tech. They will need to drive process improvements and have cross-functional project experience.

Over the past decade we have transformed into a focused leader in health technology.At Philips, our purpose is to improve people’s health and well-being through meaningful innovation. We aim to improve 2.5 billion lives per year by 2030, including 400 million in underserved communities.We see healthcare as a connected whole. Helping people to live healthily and prevent disease. Giving clinicians the tools they need to make a precision diagnosis and deliver personalized treatment. Aiding the patient's recovery at home in the community. All supported by a seamless flow of data.As a technology company, we – and our brand licensees – innovate for people with one consistent belief: there’s always a way to make life better. Visit our website: http://www.philips.com/ Follow our social media house rules https://www.philips.com/a-w/about-philips/social-media.html

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<h3>Job Title</h3>Customer Operations Director<h3>Job Description</h3>Job title: Customer Operations Director&nbsp; Your role:Philips Radiology Informatics (RI) is seeking a dynamic and strategic Customer Operations Leader to lead our R&amp;D customer operations. This pivotal role is responsible for ensuring a smooth, high-quality customer experience across the full product lifecycle—ranging from escalation management, process and tools improvements, transfer from R&amp;D to operations teams and special projects implementation &nbsp;—by working closely and serving as a bridge between R&amp;D and &nbsp;Service &amp; Delivery.The ideal candidate has a strong background in customer operations, technical support leadership, process improvements, tools and metrics and cross-functional collaboration in an R&amp;D-driven environment. Prior experience supporting software products—preferably in the medical or healthcare technology domain.Key Responsibilities:Customer Engagement &amp; Operations Leadership<ul><li>Act as the R&amp;D lead for all customer-facing operations including interfacing with Tier 1 &amp;2, implementation teams and customer-specific engagements.</li><li>Drive the formation and leadership of a cross-functional organization ensuring R&amp;D alignment with customer needs.</li><li>Provide hands-on involvement and leadership in critical customer escalations.</li></ul>Tier 3 (T3) Support Transformation<ul><li>Partner with the T3 manager to provide a 24/7 global support model, ensuring GDPR compliance and implement effective on-call strategies.</li><li>Lead process improvements, tooling upgrades and define KPIs to drive operational excellence and performance visibility.</li></ul>Formation and Leadership of Tier 4 Team<ul><li>Establish and lead a self-sufficient T4 escalation team focused on resolving complex, high-level issues that require coding skills.</li><li>Enabling the T4 team to handle advanced escalations independently.</li><li>Streamline interaction and escalations management between T3 and T4</li></ul>Tier 1 &amp; 2 Collaboration<ul><li>Foster a strong partnership with the global service organization.</li><li>Drive product knowledge transfer and shared ownership of customer outcomes.</li><li>Drive process improvement that promote escalation management excellence across all teams</li></ul><div></div>You're the right fit if:<ul><li>Bachelor’s degree in engineering or similar.</li><li>3+ years in a similar leadership role, with a proven ability to transform or build support organizations.</li><li>Proven leadership of global technical support teams, including Tier 3/4 or escalation functions.</li><li>Hands-on experience in customer operations, technical support, or R&amp;D roles for software products.</li><li>Experience planning and executing in complex environments—preferably in healthcare technology or enterprise software.</li><li>Demonstrated success managing cross-functional, customer-facing projects with R&amp;D and product teams.</li><li>Deep understanding of GDPR, global support models, and modern support tooling/KPI frameworks.</li><li>Strong leadership, communication, and organizational skills with a customer-first mindset.</li><li>Fluent in English.</li><li>Willingness and availability to travel to the U.S.</li></ul><div></div> How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. Indicate if this role is an office/field/onsite role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about <a rel="noopener noreferrer" target="_blank" href="https://www.philips.com/a-w/about.html">our business</a>. • Discover <a rel="noopener noreferrer" target="_blank" href="https://www.philips.com/a-w/about/our-history.html">our rich and exciting history</a>. • Learn more about <a rel="noopener noreferrer" target="_blank" href="https://www.philips.com/a-w/about/environmental-social-governance/our-purpose">our purpose</a>. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion <a rel="noopener noreferrer" target="_blank" href="https://www.careers.philips.com/global/en/diversity-and-inclusion">here</a>.#LI-EU #LI-Hybrid

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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Data Structures and Algorithms

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Programming Patterns

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Object Oriented Programming

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