Windranger

KOL Operations Specialist

Customer Support QA & Chatbot Specialist

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Mantle Network is seeking a KOL Operations Specialist to identify, onboard, and manage Key Opinion Leaders (KOLs) and content creators. This role involves collaborating on content, fostering long-term relationships, and working with internal and external partners to drive growth through KOL networks. The specialist will analyze performance data, conduct market research, and execute marketing activities to support Mantle's business growth and social awareness.

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Who we are</h2>Mantle positions itself as the gateway for institutions and TradFi to move into RWAs on-chain. With $4B+ in community-owned assets, Mantle combines credibility, liquidity and scale with institutional infrastructure to support large-scale adoption.The ecosystem is anchored by $MNT in the Bybit network, and built out through subsidiaries mETH, fBTC, MI4 and MantleX. This is complemented by Mantle Network’s partnerships with leading issuers and protocols such as Agora AUSD, Ethena USDe, Ondo USDY and EigenLayer.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Your Role</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Identify and onboard suitable KOLs and content creators that align with the campaign goals and Mantle’s narratives, and collaborate with them on content creation.</li><li class="leading-relaxed">Oversee day-to-day interactions with KOLs, and establish and maintain long-term relationships with valuable KOLs and partners.</li><li class="leading-relaxed">Work with the social media team, regional teams, and ecosystem partners to identify growth opportunities through KOL and creator networks, such as content co-creation, AMAs, etc.</li><li class="leading-relaxed">Collaborate closely with stakeholders across the Mantle ecosystem to execute KOL marketing activities that support business growth.</li><li class="leading-relaxed">Conduct data analysis of KOL performance to drive informed decision-making and strategy adjustments.</li><li class="leading-relaxed">Perform market research to stay engaged with marketing trends and apply relevant approaches to increase Mantle's social awareness and growth.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Your Craft</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Minimum 1 year of Web3 experience required, with a focus on marketing and KOL management preferred.</li><li class="leading-relaxed">Strong operational skills, including negotiation, content support, and performance tracking.</li><li class="leading-relaxed">Strong ability to identify market trends and develop KOL strategies to maximize resources and capture market attention.</li><li class="leading-relaxed">Excellent attention to detail, problem-solving skills, and communication abilities.</li><li class="leading-relaxed">Self-starter with a proactive approach, capable of balancing operations with strategy.</li><li class="leading-relaxed">Bachelor’s degree in economics, business, communications, or a related field required.</li></ul>If you think you have valuable experience to bring to the organization, but don’t necessarily meet all of the criteria for the role, we still want to hear from you. We consider all applications.We’re committed to fostering a progressive work environment that’s centered on forgiveness, empathy, belonging, and psychological well-being. Windranger is an equal opportunities workplace that doesn’t discriminate based on race, ethnicity, gender, ancestry, national origin, religion, sex, sexual orientation, gender identity, age disability, veteran status, genetic information, marital status, or any other legally protected status.

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smarsh

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Entry Level Security Sales: Base Salary+ Uncapped Commission, + Bonus Earning Potential ($70-100k Year 1)

Smarsh empowers customers to manage risk and unleash intelligence in their digital communications, serving over 6500 organizations in regulated industries. They help spot compliance, legal, or reputational risks across 80+ communication channels. The Corporate Sales unit focuses on large organizations in financial services, technology, healthcare, and other industries requiring communications archiving and intelligence. This Account Executive III role involves acquiring new customers in the Corporate III segment, building a credible sales funnel, delivering on sales growth targets, and ensuring post-sale success. A strong understanding of the financial industry and compliance workflows is essential.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Who are we?</h3>Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Summary</h3>The Corporate Sales unit at Smarsh serves a wide range of business customers, from large organizations to individual accounts. The Corporate 3 team focuses on the largest organizations within this segment, offering solutions tailored for clients spanning financial services, technology, healthcare, and an array of other industries requiring communications archiving and intelligence. While Financial Services and other regulated sectors are the primary ideal customer profile, the team is not strictly limited to these industries.This role reports into the Director of Corporate Sales. The Account Executive III is responsible for acquiring new customers within the Corporate III segment. The candidate is responsible for building a credible and predictable sales funnel, delivering on the sales growth targets associated with acquiring new logos and ensuring our teams across Smarsh are set up for success post-sale. The SME must possess a strong understanding of the financial industry & compliance workflows.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">How will you contribute?</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Sales Performance: Generate new business by targeting sizable organizations and regulated industry clients; this position does not include management of existing accounts.</li><li class="leading-relaxed">Sales Opportunities: Develop sales strategies to address the needs of customers across financial, technology, healthcare, and other verticals.</li><li class="leading-relaxed">Salesforce Management: Maintain key forecasting and communication notes in support of our sales process.</li><li class="leading-relaxed">Daily Operations: Execute and measure daily activities using specific, measurable, attainable, reasonable, and time-bound mechanisms and tools.</li><li class="leading-relaxed">Business Processes: Collaborate with team members to define and improve current and future business processes.</li><li class="leading-relaxed">Stakeholder Communication: Communicate opportunity and pipeline progress with company stakeholders.</li><li class="leading-relaxed">Teamwork: Collaborate with cross-functional teams to ensure effective onboarding and satisfaction for newly acquired clients</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What will you bring?</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Sales Experience: At least 8 years of progressively complex sales experience, including 4 years as a successful quota-carrying sales representative. Proven success in generating new business and consistently achieving or exceeding sales targets for large mid-market clients.</li><li class="leading-relaxed">Industry Knowledge: Experience selling SaaS products to Financial Services customers, with a deep understanding of their needs. Proven ability to quickly learn and adapt to the compliance needs of multiple verticals beyond financial services.</li><li class="leading-relaxed">Strategic and Consultative Selling: Strong consultative sales skills with a track record of identifying and solving client business challenges. Ability to develop and implement tailored sales strategies for complex, solution-based engagements.</li><li class="leading-relaxed">Collaboration and Leadership: Demonstrated ability to collaborate cross-functionally and work effectively with internal teams for successful customer onboarding and satisfaction. Strong leadership, mentorship, and teamwork skills with excellent organization and recordkeeping habits.</li><li class="leading-relaxed">Communication and Stakeholder Management: Superior written and verbal communication abilities, including skillful negotiation and stakeholder management. Proven effectiveness in pipeline management, forecasting, and maintaining clear communication across accounts.</li><li class="leading-relaxed">Education and Certification: Advanced degree(s) in business, marketing, or a related field preferred.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About our culture</h3>Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

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