zeta

Associate / Senior Associate - Banking Operations

Data Engineer I

Data Engineer II

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Zeta is seeking a detail-oriented Credit Card Operations Associate to manage daily credit card operations. This role involves transaction processing, customer account management, and reconciliation of network settlements. Key responsibilities include monitoring transactions, supporting network settlement reconciliation, assisting with application and account support, and aiding in dispute and fraud support. The ideal candidate will have 2-4 years of experience in banking operations and a Bachelor's degree in a related field.

Principal Site Reliability Engineer I / II

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Zeta</h2>Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by <a href="https://en.wikipedia.org/wiki/BhavinTurakhia" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Bhavin Turakhia</a> and Ramki Gaddipati in 2015.Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.Learn more @ <a href="http://www.zeta.tech/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">www.zeta.tech</a>, <a href="https://careers.zeta.tech/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">careers.zeta.tech</a>, <a href="https://in.linkedin.com/company/zetasuite" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Linkedin</a>, <a href="https://twitter.com/zetasuite" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Twitter</a><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the Role</h2>Zeta is looking for a detail-oriented and motivated Credit Card Operations Associate to support day-to-day functions within our credit card operations team. This role includes responsibilities in transaction processing, customer account management, and reconciliation of network settlements.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Key Responsibilities</li></ul>1. Transaction Processing<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Monitor and process daily credit card transactions (authorizations, postings, reversals, etc.).</li><li class="leading-relaxed">Ensure all transactions are posted correctly to customer accounts and investigate any discrepancies.</li><li class="leading-relaxed">Track declined, failed, or duplicate transactions and support issue resolution in coordination with relevant teams.</li></ul>2. Network Settlement & Reconciliation<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Support daily reconciliation of credit card network settlement files (Visa,MasterCard,RuPay, etc.).</li><li class="leading-relaxed">Match acquiring and issuing transactions against settlement reports from networks and processors.</li><li class="leading-relaxed">Identify and escalate mismatches, delays, or anomalies in settlements to senior staff or finance teams.</li><li class="leading-relaxed">Assist in preparing reconciliation reports for internal audit and regulatory compliance.</li></ul>3. Application & Account Support<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Enter and validate credit card applications in the internal system.</li><li class="leading-relaxed">Update customer information and perform basic KYC/document verification as needed.</li></ul>4. Dispute & Fraud Support<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Log and track customer transaction disputes and chargebacks.</li><li class="leading-relaxed">Assist with documentation gathering and follow-up in coordination with fraud and chargeback teams.</li></ul>5. General Operational Support<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Maintain accurate and up-to-date records of all processed transactions and reconciliations.</li><li class="leading-relaxed">Support the preparation of daily, weekly, and monthly operational reports.</li><li class="leading-relaxed">Adhere to internal control procedures and regulatory standards in all operational tasks.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Skills</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Basic knowledge of card networks (Visa, MasterCard, etc.) and payment systems preferred.</li><li class="leading-relaxed">Good MS Excel skills (v-lookups, pivot tables, etc.).</li><li class="leading-relaxed">Strong attention to detail, analytical thinking, and problem-solving skills</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Education & Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree in commerce, Finance, Business Administration, or a related field.</li><li class="leading-relaxed">2-4 years of experience in credit card or banking operations, especially in transaction processing or reconciliation.</li><li class="leading-relaxed">Internship or work experience in a bank, card processing company, or BPO in the credit card domain.</li><li class="leading-relaxed">Familiarity with core banking systems, card management systems, or reconciliation tools.</li><li class="leading-relaxed">Willingness to work in shifts, especially during peak settlement times.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Equal Opportunity</h2>Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.

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We are looking for passionate and creative Trainee Game Artists to join our art team. This is an entry-level opportunity for fresh graduates or self-taught artists who want to start their careers in game art. You will learn from experienced mentors, contribute to live projects, and build a strong foundation in 2D or 3D game art.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Key Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Assist in creating 2D or 3D game assets such as characters, props, and environments.</li><li class="leading-relaxed">Support senior artists in preparing visuals and art assets for game production.</li><li class="leading-relaxed">Learn and apply basic design principles including color, lighting, and composition.</li><li class="leading-relaxed">Participate in brainstorming sessions to bring creative ideas to life.</li><li class="leading-relaxed">Receive feedback, iterate, and continuously improve your artistic skills.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Requirements</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Fresh graduates in Art, Design, or Media — or self-taught artists with a creative portfolio.</li><li class="leading-relaxed">Basic knowledge of Photoshop or other digital drawing tools.</li><li class="leading-relaxed">Understanding of drawing, composition, and color.</li><li class="leading-relaxed">Genuine passion for games, creativity, and continuous learning.</li><li class="leading-relaxed">Full-time availability required.</li><li class="leading-relaxed">Exposure to game art or experience working on small game projects.</li><li class="leading-relaxed">Basic understanding of 3D software (e.g., Blender, Maya, or 3ds Max).</li><li class="leading-relaxed">Familiarity with Unity.</li></ul>

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