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The O2C Analyst at Zones LLC. supports receivables operations, including invoicing, collections, queue management, and account reconciliation. This role ensures accurate customer balances and timely cash inflows by actively tracking outstanding invoices, resolving billing and payment discrepancies, and maintaining up-to-date customer accounts. The analyst will monitor open invoices, release sales orders, manage O2C-related cases, and collaborate with internal teams to resolve discrepancies.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3>Position at Zones LLC.Company Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TMZones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.Position Overview:The O2C Analyst (Order-to-Cash) is responsible for supporting receivables operations including invoicing, collections follow-ups, queue management and account reconciliation to ensure accurate customer balances and timely cash inflows. The role involves actively tracking outstanding invoices, resolving billing and payment discrepancies, and maintaining clean and up-to-date customer accounts.What you’ll do as an O2C Analyst (Order-to-Cash):Employees employed in the role of O2C Analyst (Order-to-Cash) shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Monitor open customer invoices and maintain accurate, up-to-date Accounts Receivable aging reports</li><li class="leading-relaxed">Review and release sales orders held in the credit queue, ensuring all credit, compliance, and documentation requirements are met</li><li class="leading-relaxed">Manage and resolve O2C-related cases raised through CE/CRM systems within defined SLAs</li><li class="leading-relaxed">Generate, review, and validate customer invoices to ensure accuracy of pricing, quantities, tax, and billing terms</li><li class="leading-relaxed">Perform regular customer account reconciliations and investigate discrepancies between internal records and customer statements</li><li class="leading-relaxed">Proactively follow up on outstanding receivables through structured communication, including emails and phone calls</li><li class="leading-relaxed">Investigate billing disputes, short payments, and unapplied cash, and coordinate timely resolution with relevant stakeholders</li><li class="leading-relaxed">Maintain accurate customer account records, notes, and support documentation within the ERP/AR system</li><li class="leading-relaxed">Collaborate closely with internal teams such as Sales, Operations, and PMO to resolve order, billing, and payment discrepancies</li><li class="leading-relaxed">Ensure all collection and account-management activities are properly documented to support audit, compliance, and reporting requirements</li></ul>What you will bring to the team:Requirements<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">1 – 2 years of hands-on experience in Accounts Receivable / O2C operations</li><li class="leading-relaxed">Practical experience with:</li><li class="leading-relaxed">Customer invoicing and billing validation</li><li class="leading-relaxed">Account reconciliations</li><li class="leading-relaxed">Collections follow-ups</li><li class="leading-relaxed">Ability to identify and resolve:</li><li class="leading-relaxed">Billing discrepancies</li><li class="leading-relaxed">Short payments and unapplied cash</li><li class="leading-relaxed">Working knowledge of AR aging and collections processes</li><li class="leading-relaxed">Experience working with ERP systems (Microsoft Dynamics, SAP, Oracle, NetSuite, etc.)</li><li class="leading-relaxed">Strong working knowledge of Excel (filters, basic formulas, tracking)</li><li class="leading-relaxed">Strong communication skills for customers and internal coordination</li></ul>Education<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree in Accounting, Finance, Business Administration (Finance preferred), or an equivalent field</li></ul>Zones offers a comprehensive Benefits packageAt Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.#LI-SY1

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The Lead Field Service Engineer Controls is responsible for the installation, commissioning, maintenance, and troubleshooting of hardware and software products in Controls Services. This role involves reviewing engineering documents, planning resources, and ensuring work scope completion. Key responsibilities include on-site technical assistance, customer training, supervising subcontractors, performing FAT and SAT, leading unit start-up, and maintaining accurate records and reports. The engineer will also assess site safety and communicate professionally with customers and team members.

Building on over 130 years of experience, GE Vernova is leading a new era of energy – electrifying the world while simultaneously working to decarbonize it. Addressing the climate crisis is an urgent global priority and we take our responsibility seriously.If we want our energy future to be different…we must be different.Our mission is embedded in our name. We retain our treasured legacy, “GE,” in our name as an enduring and hard-earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver.GE Vernova brings together GE’s portfolio of energy businesses including Power, Wind, Electrification and Digital businesses. With focus, GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life.Together, we have The Energy to Change the World.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description Summary</h2>Lead Field Service Engineer Controls is responsible for the installation, commissioning, maintenance and troubleshooting for the full range of hardware and software products in the Controls Services Business portfolio. As well as external reporting: Lead controls Field Engineer may report to the client, the plant/utility owner, the construction firm, giving daily or weekly updates on job progress or as needed. Responsible for reviewing plant engineering documents and P&ID’s, troubleshooting of plant systems and equipment, planning, organizing, integrating and direction of resources such as labor, tools and materials as required to complete the work scope according to contractual requirements. You may be assigned to other duties to help proactively drive our GE Gas Power Controls vision and align with our organization’s core values<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Essential Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Install and commission Control Solutions hardware and software in a wide variety of machine types encountered in the Oil & Gas, Power Generation and other process industries</li><li class="leading-relaxed">Troubleshoot existing Control Solutions hardware and software installations on-site.</li><li class="leading-relaxed">Prepare field services jobs and interventions with the project managers</li><li class="leading-relaxed">Provide technical assistance to customers on site as needed</li><li class="leading-relaxed">Provide training to customer employees as needed</li><li class="leading-relaxed">Supervise mechanical and electrical sub-contractors, and instrumentation de-installation / reinstallation</li><li class="leading-relaxed">Perform and Engineering Support and FAT Factory acceptance tests.</li><li class="leading-relaxed">Lead and execute loop check and commissioning phase performing the functional tests. SAT´s (Site Acceptance Tests)</li><li class="leading-relaxed">Lead and execute unit start-up and performance tests ensuring proper and safe operation of the machine by evaluating the running parameters and troubleshoot control system problems as they arise</li><li class="leading-relaxed">Maintain accurate timesheets and acquire customers’ signature on timesheets before leaving the job site</li><li class="leading-relaxed">Write accurate and detailed reports after completion of each job</li><li class="leading-relaxed">Maintain a working and operational knowledge of all GE Vernova Control Solutions & Services hardware and software.</li><li class="leading-relaxed">Assess and monitor site safety during job execution</li><li class="leading-relaxed">Communicate professionally with customer and other team members</li><li class="leading-relaxed">Understand T&C (Terms and Conditions) commitments</li><li class="leading-relaxed">Timely and accurately input hours, expenses, timesheets in internal systems</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Required Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree in engineering and experience on power plant electrical equipment & controls installation / commissioning / units Startup. Proven working experience in Oil & Gas and Power Plant industry field activities.</li><li class="leading-relaxed">Excellent written and oral communication skills, to convey technical concepts to business and technical personnel</li><li class="leading-relaxed">Electrical and mechanical troubleshooting skills, "hands-on approach"</li><li class="leading-relaxed">Strong knowledge in rotating equipment control philosophy in Power Generation. HDGT (Heavy Duty Gas Turbines) & Aeroderivative Turbines, Steam Turbines, BOP (Balance of Plant). (Commissioning and Startup)</li><li class="leading-relaxed">Strong knowledge in unit control panel (UCP), motor control center (MCC), direct current panel (DCP), distributed control system (DCS)</li><li class="leading-relaxed">Strong knowledge in field devices, instruments and actuators (servo-valves, thermo elements, transmitters etc…) & Industrial protocols IEC61850, Modbus, OPC, Profibus,</li><li class="leading-relaxed">Ability to handle special tools like pressure pump, multi-meter, frequency generator, oscilloscope and field generator</li><li class="leading-relaxed">Ability to understand and implement technical drawings (wiring diagram, P&ID, General Arrangement, etc…).</li><li class="leading-relaxed">Ability to work under pressure</li><li class="leading-relaxed">Willing to travel within region 70% ATR and to work over-time</li><li class="leading-relaxed">Fluent English / Spanish / Portuguese</li><li class="leading-relaxed">Valid driver's license and passport (or able to obtain a passport).</li><li class="leading-relaxed">Strong computer skills using MS Office software</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Desired Characteristics</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience working on GEV Controls systems such as Mark V, Mark Vi, Mark Vie/s etc.</li><li class="leading-relaxed">Software tool applications to support HMI and application upgrades (Cimplicity, ControlST Toolbox, etc.)</li><li class="leading-relaxed">Customer-focused mindset with proven ability to respond quickly to customer needs</li><li class="leading-relaxed">Good interpersonal and organizational skills</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Additional Information</h2>Relocation Assistance Provided: No#LI-Remote - This is a remote position

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