2025 Summer Internship – Guest Communications
Job Description
- Previous Disney theme park experience
- Manage guest inquiries efficiently
- Prioritize cases based on urgency
- Maintain consistent service standards
- Excellent English and Chinese skills
- University student graduating in or after 2025
Job Summary:
A Disney Internship will provide you with an incredible opportunity to work side-by-side with industry experts in your field of study. Be part of the team creating world-class experiences and begin the first chapter of your career with us!
Responsibilities
Manage and handle all forms of incoming enquires and comments received from different sources in well-organized manner.
Ensure all incoming cases are prioritized and managed in terms of urgency for efficient and effective handling.
Work with other line of business to maintain a consistent Guest Service standard.
Requirements
Current university students graduating in or after 2025, Hotel, Hospitality, Tourism Management, Communication or other related disciplines.
Energetic, strong team-players and passionate about Disney.
Excellent command of English and Chinese, including both spoken Cantonese and Putonghua.
Have the right of abode in Hong Kong SAR.
Must be available for a full-time internship for three consecutive months between May and August 2025.
Previous work experience at Disney theme parks will be considered as an added advantage.
Application
Please indicate your Internship available period and your expected graduation date on your resume.
Application deadline: March 14, 2025.
Join us now!
