Account Director

Account Director, Games

We are seeking a dynamic and driven Account Director to join our Games team at Lionbridge. In this pivotal role, you will be responsible for developing account strategies as well as building and fostering long term relationships with existing, strategic accounts. Your primary objective will be to upsell and cross-sell to new lines of business as well as being a trusted advisor with our stakeholders. As a key member of our Games sales team, you will educate clients on our service lines, renew customer contacts, negotiate pricing and resolve customer-related issues. Join us in creating culturally rich experiences that resonate with our customers' clients worldwide!

What You Will Do:

• Develop account strategies to achieve the stated revenue and margin goals with a deep understanding of your account’s business goals, competition, growth plans and obstacles.
• Build and manage long term relationships with existing strategic accounts. This role also deals with renewing customer contracts, negotiating pricing, and resolving complex challenges with customers.
• Upselling and cross-selling to new studios, new buyers, and new line of services to fill up the white space and drive new revenue.
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
• Conduct executive summary and capability refresh with key stakeholders to drive new opportunities.
• Collaborate with global sales team to identify and grow opportunities within territory
• Reinforce Lionbridge’s reputation as a Global Games Leader by demonstrating in-depth knowledge of Lionbridge Games’ services and solutions.
• Willing to travel 25%. 

To Be Successful You Will Have:

• Proven experience in Games industry sales, with a track record of consistently achieving or exceeding revenue targets.
• Proven Account Management experience in establishing long term partnerships with partners.
• Strong communication and presentation skills, with the ability to effectively articulate complex solutions to diverse stakeholders.
• Exceptional relationship-building skills, with a demonstrated ability to foster trust and credibility with clients and internal teams.
• Strategic mindset and business acumen, with the ability to identify and capitalize on opportunities for revenue growth.
• High level of self-motivation and initiative, with the ability to work independently and as part of a collaborative team environment.
• Proficiency in CRM software (e.g., Salesforce) and other sales tools, with the ability to leverage technology to drive sales effectiveness.
• Proven ability to manage a designated territory.
• The capability to adapt to changing client needs, industry dynamics, and company goals, adjusting sales approaches accordingly.
• Willingness to travel as needed to meet with clients and attend industry events.

• Ongoing career opportunities at a repeat Forbes and Newsweek-listed “Best Employer for Women”, “Best Employer for Diversity”, “Best Remote Employer”, “Best Large Employer”, and “Most Loved Workplace”.
• Career development and a career path designed to utilize your learned skills and ultimate professional passions in a world-leading company with over 25 years of world-leading experience.

Our People are Our Pride – Benefits and Perks

• Contract of employment with employee benefits package according to your location, including day off on your birthday and day off for volunteering work.
• Exposure to various technology stacks, and opportunity to cooperate with one of the biggest companies in the world. 
• Access to Lionbridge’ Employee Wellness Platform. 

About Us

Lionbridge partners with brands to break barriers and build bridges all over the world. For over 25 years, we have helped companies connect with their global customers and employees by delivering translation and localization solutions in 350+ languages. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences. Relentless in our love of linguistics, we use the best of human and machine intelligence to forge understanding that resonates with our customers’ clients. Based in Waltham, Massachusetts, Lionbridge maintains solution centers in 24 countries.

Breaking Barriers.  Building Bridges.