Account Director, Core Verticals

2 Months ago • 7 Years + • Account Management • $130,000 PA - $150,000 PA

Job Summary

Job Description

As an Account Director, you will focus on expanding and retaining customers. You will lead customer engagement to find opportunities for growth, upsells, and retention across their brands and regions. You'll build strong relationships, understand their challenges, and influence stakeholders for successful deals. This includes driving renewal conversations, providing accurate forecasts, and negotiating pricing. You'll also prepare data presentations, manage inquiries, and collaborate with internal teams.
Must have:
  • 7+ years of experience in closing sales (Account Management, Executive).
  • Experience selling Email is strongly preferred.
  • Experience in SaaS, MarTech, AdTech, or startup is preferred.
  • Building and owning executive-level relationships in Fortune 100 accounts.
  • Strong competency in objection handling and creating product alignment.
  • Analytical account development strategy, using data to prove value.
  • Ability to drive renewal and expansion opportunities independently.
  • Entrepreneurial mindset and desire to define processes and build strategy.
  • Demonstrated experience consistently meeting and exceeding quota.
  • Willingness to travel (up to 25%).
Perks:
  • Competitive perks and benefits, from health & wellness to equity

Job Details

About the Role

As an Account Director, Core Verticals at Attentive, you will be instrumental in driving expansion and retention opportunities across Attentive’s Strategic customer base. 


You are the point person leading engagement with customers with the goal of uncovering expansion, upsell, and retention opportunities across the customer's entire portfolio of brands and regions. You have the ability to build strong relationships with key decision makers and to create a pipeline of new opportunities within current accounts but having a deep understanding of their challenges, priorities and initiatives.. Your skills in navigating complex decision-making processes and influencing key stakeholders will result in successful closures of those deals.


What You'll Accomplish
  • Engage with senior-level decision makers to identify and pursue opportunities for growth within New Vertical accounts
  • Drive renewal conversations within these accounts and ensure successful commercial retention of these key customers
  • Provide timely and accurate weekly forecasts
  • Steer complex pricing negotiations with key stakeholders to uncover procurement timelines, budgets and signatory process for contracts
  • Prepare and present data and trends to customers on usage and engagement of Attentive platform in order to compel customer to increase investment
  • Manage customer inquiries related to commercial aspects of their Attentive agreement
  • Partner cross-functionally with Customer Success, Deal Enablement, Legal, Finance and other internal teams


Your Expertise
  • 7+ years of experience in a closing sales role; Account Management, Account Executive or as an outside sales person
  • Experience selling Email is strongly preferred
  • Experience working in a SaaS, MarTech, AdTech or startup preferred
  • Experience building and owning executive-level relationships within Fortune 100 level accounts, particularly in Retail and E-Commerce
  • Demonstrated strong competency around objection handling and creating alignment around product price / value
  • Analytical account development strategy, using data to find opportunities and prove value
  • Ability to think strategically about a customer’s goals and drive renewal & expansion opportunities through to close independently
  • Entrepreneurial mindset and desire to define processes and build strategy
  • Demonstrated experience consistently meeting and exceeding quota, with references
  • Willingness to travel (up to 25%)
  • EST or CST preferred


You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.


For US based applicants:

- The US base salary range for this full-time position is $130,000 - $150,000 annually + equity + benefits

- Equity is a substantial part of the total compensation package

- Our salary ranges are determined by role, level and location


#LI-CG1

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