About the Role & Team
As an Account Executive for Disneyland Paris, you are responsible for the relationship nurturing and product knowledge of Disneyland Paris for travel agencies as well as trade- and affiliation partners in Belgium & Luxembourg. You are part of the Sales team and report to the Senior Sales Manager.
This role is a unique combination of fieldwork and office-based responsibilities. Using your analytical skills, you will play a key role in driving (online) sales growth through cross-selling and up-selling, building strong client relationships, and ensuring customer happiness. You will be responsible for identifying new business opportunities (approx. 20% of the time) and a key focus (approx. 80% the time) will be managing existing B2B key accounts following a predefined segmentation approach.
What You Will Do
Collaborate closely with the Sales and Marketing teams for Disneyland Paris to ensure the effective implementation of our annual plans.
Analyze sales data for assigned client accounts
Coordinate with the internal sales team and other departments to ensure the smooth execution of the sales strategies – these are predominantly focusing on maximizing business with existing accounts through cross-selling and up-selling
Provide regular feedback, reports, and updates on market conditions, client needs, and sales performance.
Actively visit key clients (travel and affiliation partners) to present products and services and build positive relationships.
Generate ideas and find opportunities to develop and improve online B2B sales and other revenue streams. Proactively looks for new opportunities.
Draft communication materials and product updates for key partners.
Ensure that promotional mechanics and incentives for key Partners are optimized and functioning.
Ensure that POS for the trade and web content with affiliate partners are efficiently dispatched and in line with our brand guidelines.
Represent the company at trade shows, networking events, and other industry-related happenings.
Escort and lead familiarization trips for partners
Provide in-agency training sessions to promote key sales messages, special offers, the Disney Stars online training program, Disney Travel Agents’ website, and online booking tools.
Required Qualifications & Skills
Commercial mindset with preferably with exposure to sales / business development / account management or other customer/ third party oriented roles, ideally with knowledge of the travel industry
Confident in working with trade and affiliation partners
Full proficiency in French and Dutch essential, as well as business-level English skills
Confident with a ‘can do’ attitude
Strong organizational skills
Must illustrate and have strong empathy to understand the customer needs
Numbers driven analyzes problems effectively and takes action to resolve
Computer literate (Word, Excel, Powerpoint, Outlook)
Ability to work independently and as part of a team
Additional role requirements
Must have a valid driving licence
This position requires occasional travel, typically a few times per year, to attend meetings, events and famtrips.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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