Account Executive, Chat (R-16892)
Job Summary
Job Description
Dun & Bradstreet seeks an Account Executive to manage incoming leads from their Chat feature. You'll conduct needs assessments, provide customized solutions, and grow the revenue stream by identifying new logo opportunities. 4-6 years of experience is required.
Must have:
- Sales Experience
- Lead Management
- Solution Selling
- Customer Engagement
Good to have:
- SFDC Expertise
- Pipeline Management
- Cross-selling
- Upselling
Perks:
- Paid Time Off
- Parental Leave
4 skills required
Job Details
Why We Work at Dun & Bradstreet
Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.
The Inside Sales function is responsible for selling the Company’s products and services to new and/or existing clients and developing or expanding accounts remotely via telephone or other electronic means. Primary responsibility is to maintain and grow the revenue stream through renewal management, cross-sell and up-sell of new opportunities.
Essential Key Responsibilities
- Effectively manage incoming leads from D&B’s Chat feature on the company website, ensuring a seamless transition from lead to client engagement
- Be able to conduct a needs-based assessment and transition to the customer’s needs to the best product and solutions
- Provide customized solutions based on the unique requirements of the prospect, ensuring alignment with their goals and objectives
- Grow the revenue stream by identifying new logo opportunities
- Maintain consistent and accurate data in SFDC to support territory, account planning and forecasting.
- Develop and maintain an active pipeline of forecasted sales to meet annual quota objectives
- Observe and adhere to all compliance policies, trainings, and procedures while interacting and selling to customers. (Product training, coaching, timecard, and self-assessment, etc.)
Education and Experience
- Associate's Degree - Required
- Bachelor's Degree - Preferred
- Years of Experience: 4 to 6 years
Benefits We Offer
· Generous paid time off in your first year, increasing with tenure.
· Up to 16 weeks 100% paid parental leave after one year of employment.
· Paid sick time to care for yourself or family members.
· Education assistance and extensive training resources.
· Do Good Program: Paid volunteer days & donation matching.
· Competitive 401k & Employee Stock Purchase Plan with company matching.
· Health & wellness benefits, including discounted Wellhub membership rates.
· Medical, dental & vision insurance for you, spouse/partner & dependents.
· Learn more about our benefits: http://bit.ly/41Yyc3d.
All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever. Your use of this page is subject to Lever's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.
Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. Pay transparency nondiscrimination statement/posting - OFCCP's pay transparency policy can be found here. We participate in E-Verify - The current poster can be found here.
Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to AcquisitionT@dnb.com to let us know the nature of your accommodation request and your contact information.
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