Account Executive (FMCG)

2 Months ago • 1-2 Years • Account Management

Job Summary

Job Description

As an Account Executive, you will manage cross-channel communications for The Coca-Cola Company's brands in the Asean South Pacific region. You will be responsible for ensuring and building on the success of the partnership, working with clients and overseeing projects from start to finish. This role involves managing production quality, client service, and collaborating with internal and external stakeholders. The role requires trafficking work, managing project workflows, updating trackers, and organizing meetings. You will also respond to requests and provide administrative support. This position offers a unique opportunity to work with a global brand and advance your career.
Must have:
  • Strong communication skills, fluent in Thai and English
  • Experience in account or project management
  • Understanding of video, print, and digital production processes
  • Proficiency in Microsoft Office
  • Ability to multi-task, prioritize, and manage time effectively
Good to have:
  • Experience servicing international accounts
  • Experience with diverse clients or stakeholders

Job Details

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.  Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.  

As The Coca-Cola Company’s (TCCC) global production partner, we’re looking for a talented Account Executive to join our dynamic team at Hogarth Worldwide for an incredible career opportunity. Managing the cross-channel communications for TCCC’s full portfolio of brands, you’ll be integral to ensuring and building on the success of our partnership. This is a unique chance to work for a truly international brand and level-up your career like never before. 

The Role

As part of the Production Account Management team, this role offers the unique opportunity to work on the largest total beverage company in the world, managing the production scope for the Asean South Pacific (ASP) region, working with a diverse set of clients and seeing projects through end-to- end. 

This role is pivotal to the smooth running of the TCCC account with focus on delivering excellency in production quality and high levels of client service.

Reporting lines and critical stakeholders

This role reports to the Cluster Lead (based in Singapore) and Campaign Lead (based in Bangkok) and will collaborate with various internal and external stakeholders.

Responsibilities

Key day-to-day project contact with lower to mid-level clients:

  • Traffics the work into the studio and keeps projects on track factoring in studio resources, feedback/revisions and material deadlines
  • Works closely with internal teams across various functions (e.g. Broadcast, Print, Digital, Language Services) ensuring all members are aware of deliverables, specs and timeline and budget
  • Manages project workflows with clients and can clearly articulate the project status at all times and present a Production POV; delivers against approved budget and committed timeline
  • Owns day-to-day administration throughout the project lifecycle; meticulously updates and maintains Project trackers and Finance sheets, and closely works with the Finance team to reconcile estimates to actuals, resolve budget discrepancies if required and close jobs
  • Maintains multiple internal and TCCC-own platforms
  • Organises and/or attends internal and client meetings/calls; shares agendas, participates actively, re-caps meeting outcome/shares meeting reports
  • Collaborates with other agency partners (e.g. creative, shopper, media, social & influence) and vendors to obtain assets/working files, schedules, technical specifications and copy dates

You will also respond to generic requests related to our production scope. This may include material requests, collating information needed for client reports and presentations or providing administrative support to the team as required. 

Requirements

Communication & Collaboration 

  • Consistent display of a professional, calm, approachable demeanour
  • Strong communication skills; native Thai speaker; fluent oral and written English is a must (other languages desirable)
  • Strong interpersonal skills
  • Active listening – being sensitive and responsive to client’s needs and concerns
  • Ability to thrive in a dynamic, muti-disciplinary agency environment and working with remote teams
  • Ability to identify quality, budget or timeline issues and proactively propose actions to remove them or escalate to senior team members

Processes

  • Multi-tasking will be the order of the day - prioritization, organization and time-management are indispensable
  • Resilience and ability to work under pressure and to tight deadlines
  • A good understanding of video, print and digital production process, coupled with the continuous hunger to deepen/broaden production knowledge
  • Strong numeracy skills
  • Understanding of and adherence to commercial compliance procedures
  • Attention to detail is a must for production excellency
  • Proficiency in Microsoft Office

Qualifications

  • Ideally 1-2 years of experience in account management or project management working in a video, print or digital production; experience servicing international/regional accounts, and/or a diverse set of clients or stakeholders is of advantage
  • Fresh graduates will be considered if prior internship experience in agency environment

#LI-CT1 

Inclusion and Impact

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please contact careers@hogarth.com if you need the job advert or form in another format.

Data

We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. 

When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to Hogarth WW. Before you do this, we think it's a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

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