Outscal Logooutscal logo

Account Manager

17 Hours ago • 3 Years + • Account Management

Job Summary

Job Description

EveryMatrix seeks a Senior Account Manager to support and advise clients on optimizing ROI across various iGaming products. Responsibilities include collecting client requirements, presenting product upgrades, ensuring service improvement, building client relationships, acting as an internal advocate, generating platform development ideas, conducting training sessions, analyzing data, and collaborating with internal teams. The ideal candidate possesses a genuine interest in online gaming, excellent communication and presentation skills, and at least 3 years of experience as an Account Manager within the iGaming industry, preferably with B2B experience in a gaming development company offering multiple verticals.
Must have:
  • 3+ years iGaming Account Management experience
  • Excellent communication & presentation skills
  • B2B experience in gaming development
  • Strategic & business-driven
  • Data analysis & reporting skills
Perks:
  • 25 days annual leave
  • 5 days sick leave
  • Access to learning resources
  • Team-building activities

Job Details

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.

We are looking for an experienced Senior Account Manager to join our Group Account Management team in London / Sliema!

About the job:

It’s a great opportunity to work across a variety of igaming products within one of the fastest growing companies inside the industry.


What you'll get to do:

• Offer business support and marketing advice for the assigned clients. 

• Work with clients in optimizing ROI across gaming products. 

• Collect, verify, and rank clients’ non-technical and technical requirements for new product features and functions. 

• Present new product upgrades and functionality and ensure clients have an understanding of the product development roadmap.

• Work with clients to ensure the continual improvement of all aspects of the service for all parties. • Assure the confidence of your customers and build long-term relationships. 

• Act as an internal advocate for the client.

 • Generate ideas on the development of the platform and products, while also providing feedback for assisting in the continuous development of the service. 

• Conduct training sessions on the company products and platforms with new clients. 

• Review and analyze data to identify key usage trends. 

• Efficiently cooperate with almost all internal teams: from Legal, Compliance, Finance, Marketing, development department to existing Support teams. 

• Keep track, follow up, and proactively update the clients on the status of open issues and requests. 

• Make sure clients are informed about the important technical and non-technical changes in the company, affecting their business.


What you need to shine:

• Genuine interest in online gaming and a good understanding of the industry. 

• A tenacious personality with an inner drive to achieve outstanding results. 

• Excellent English written and verbal communication skills. 

• Excellent listening, negotiation, and presentation skills. 

• A minimum of 3 years experience as an Account Manager within the iGaming industry, ideally within a relationship management or commercial role. 

• Previous experience in B2B in a Gaming development company is required, preferably iGaming platforms offering multiple verticals. 

• Strategic and business-driven.

• Ability to prioritize among competing tasks. 

• Critical thinking and problem-solving skills. 

• Attention to detail and adherence to deadlines.

• Experience in data-based performance analysis, reporting, and statistics.

• Advanced skills in all Microsoft applications, good learning skills for internal applications.


Here's what we offer:

  • 25 days of annual leave.
  • 5 days of sick leave.
  • Access to learning resources (Udemy, LinkedIn, O’Reilly).

Our office perks include frequent team-building activities in various locations.

At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Similar Jobs

Scanline VFX - Environment Generalist

Scanline VFX

Seoul, South Korea (Hybrid)
1 Month ago
Keen Software House - Senior Tools Programmer

Keen Software House

Prague, Prague, Czechia (Remote)
2 Months ago
ByteDance - AI Research Scientist Graduate, Large Language Model (Applied Machine Learning) - 2024 Start (PhD)

ByteDance

San Jose, California, United States (On-Site)
4 Months ago
NVIDIA - Senior Formal Verification Engineer

NVIDIA

Yokne'am Illit, North District, Israel (Hybrid)
2 Months ago
Playrix - Customer Support Representative (German and Russian)

Playrix

Serbia (Remote)
4 Months ago
Super - Senior Corporate Accountant

Super

Canada (Remote)
1 Month ago
Onward Search - Director of Accounting

Onward Search

Carlsbad, California, United States (On-Site)
2 Months ago
PwC - Senior Consultant Tax Accounting Services (kantoor Amsterdam,  Rotterdam, Utrecht, Eindhoven)

PwC

Amsterdam, North Holland, Netherlands (On-Site)
5 Months ago
Keywords Studios (Player Support) - Tax Analyst

Keywords Studios (Player Support)

Montreal, Quebec, Canada (Remote)
1 Day ago
DNEG - Head of Taxation - India

DNEG

Mumbai, Maharashtra, India (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

ByteDance - Software Development Engineer in Test - ICAQ

ByteDance

San Jose, California, United States (On-Site)
1 Day ago
Ubisoft - Senior Concept Artist - Rayman

Ubisoft

Montpellier, Occitanie, France (On-Site)
20 Hours ago
Moon Active - Production Engineer

Moon Active

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
8 Months ago
Keywords Studios (Player Support) - Player Support Agent - Japanese/English - Remote

Keywords Studios (Player Support)

Silesian Voivodeship, Poland (Remote)
1 Week ago
Moonbug Entertainment - Senior Client Success Manager

Moonbug Entertainment

California, United States (On-Site)
1 Week ago
N-iX - Global Marketing Specialist

N-iX

Ukraine (Remote)
2 Days ago
Aristocrat Gaming - Business Engagement Manager

Aristocrat Gaming

Tel Aviv-Yafo, Tel Aviv District, Israel (Hybrid)
1 Month ago
Playtika - Consumer Insights Expert

Playtika

Israel (On-Site)
2 Days ago
Behaviour Interactive - Senior/Principal AI Programmer | Programmeur·euse Senior·e/Principal·e en IA

Behaviour Interactive

Quebec, Canada (Hybrid)
3 Months ago
Company3 Method Studios - Facilities Housekeeper

Company3 Method Studios

Los Angeles, California, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in London, England, United Kingdom

PlayStation Global - IT Support Engineer II

PlayStation Global

United Kingdom (Remote)
1 Day ago
People Can Fly - Senior Producer

People Can Fly

Gateshead, England, United Kingdom (Remote)
1 Month ago
The Walt Disney Company - Senior Manager, Media Applications

The Walt Disney Company

London, England, United Kingdom (On-Site)
2 Days ago
nDreams Limited - Senior Narrative Designer

nDreams Limited

England, United Kingdom (Remote)
1 Day ago
Tesla - Used Car Sales Advisor

Tesla

Dartford, England, United Kingdom (On-Site)
1 Month ago
Rebellion - AI Gameplay Programmer

Rebellion

Runcorn, England, United Kingdom (Hybrid)
4 Hours ago
Axinous - Senior Technical Account Manager, UK

Axinous

United Kingdom (Remote)
1 Month ago
Alpha Sense - Account Executive, Financial Services

Alpha Sense

London, England, United Kingdom (On-Site)
4 Months ago
Haptic - Head of Product

Haptic

United Kingdom (Remote)
2 Months ago
Rank group - Electronic Gaming Host

Rank group

Coventry, England, United Kingdom (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Account Management Jobs

Keywords Studios (Player Support) - Tax Analyst

Keywords Studios (Player Support)

Quebec, Canada (Remote)
1 Week ago
Zuru - Marketing Administrator

Zuru

Auckland, Auckland, New Zealand (On-Site)
4 Weeks ago
Moon Active - Assistant Controller

Moon Active

Tel Aviv-Yafo, Tel Aviv District, Israel (Hybrid)
18 Hours ago
Fanatics - Director of Finance (Wholesale Division)

Fanatics

Tampa, Florida, United States (Hybrid)
5 Months ago
100 Thieves - Backend Sales Support

100 Thieves

United States (On-Site)
9 Months ago
PwC - Credit Risk & IFRS 9 Manager

PwC

Bucharest, Bucharest, Romania (On-Site)
5 Months ago
PwC - AC Manila - Accounting Manager

PwC

Metro Manila, Philippines (On-Site)
5 Months ago
DraftKings - Senior Manager, VIP Acquisition

DraftKings

United States (Remote)
4 Months ago
PAPAYA - VIP Group Manager

PAPAYA

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
4 Months ago
Canva - Financial Reporting & Technical Accounting Lead

Canva

Seattle, Washington, United States (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Bucharest, Bucharest, Romania (Hybrid)

Bucharest, Bucharest, Romania (Hybrid)

Kyiv, Kyiv City, Ukraine (Hybrid)

Kyiv, Kyiv City, Ukraine (Hybrid)

England, United Kingdom (Hybrid)

Lviv, Lviv Oblast, Ukraine (Hybrid)

London, England, United Kingdom (Hybrid)

Lviv, Lviv Oblast, Ukraine (Hybrid)

Lviv, Lviv Oblast, Ukraine (Hybrid)

Bucharest, Bucharest, Romania (Hybrid)

View All Jobs

Get notified when new jobs are added by Every matrix

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug