Account Manager

1 Month ago • 1-3 Years

Job Summary

Job Description

The Account Manager will be responsible for developing and managing relationships with advertisers to help them grow their business. Responsibilities include creating and optimizing media plans and ad campaigns, providing performance reporting and analysis, and working with internal teams to drive revenue. The role also involves managing customer accounts and resolving sales process issues. This role is for the Automotive Division of Internet Brands, which has over 130 websites and 30 million visitors a month.
Must have:
  • Previous customer service or digital media experience
  • Great energy and work ethic
  • Internet savvy and willingness to learn new technology
  • Strong attention to detail and organizational skills
  • Excellent communication skills for client interaction
Good to have:
  • Knowledge of HTML and V-Bulletin
  • Experience in digital media or ad-tech

Job Details

Los Angeles-based, Internet Brands, Inc. is currently seeking an Advertising Account Specialist to develop and manage advertising relationships for its Automotive Division. Internet Brands Automotive Group is ranked in the top 5 online automotive properties with 130+ websites and 30+ million visitors a month.

Learn more about Internet Brands Automotive Group here: http://www.internetbrandsauto.com/

Responsibilities:
- Develop and manage direct relationships with advertisers to help them to succeed and grow their business.
- Collaborate with sales teams and ad operations to create and optimize media plans and ad/sales campaigns in relation to an advertiser's campaign goals and KPIs
- Provide reporting, analysis, and insights for client ad campaign performance of all scopes.
- Work closely with internal sales and operation managers to help generate, drive, and accelerate revenue and business growth
- Communicate with sales and A/R department to ensure invoice accuracies and assist in revenue reporting.
- Use various online interfaces to manage customer user and billing accounts
- Identify, streamline, and resolve issues stalling sales processes across multiple teams.
- Engage in key departmental projects.

Experience/Qualifications:
- 1-3 years previous customer service experience and/or digital media
- Great energy and work ethic
- Internet savvy with a willingness to learn new technology
- Strong attention to detail, organizational, and follow-through skills
- Excellent communication skills; must be comfortable in client facing role and be quick, clear and concise to internal stakeholders and to external advertisers, agencies, and ad partners
- Able to recognize and resolve complex problems and customer needs
- Functional knowledge of Microsoft Excel and Google Workspace: Docs, Sheets, and Slides
- Knowledge of HTML and V-Bulletin a plus
- Experience in digital media, ad-tech, or programmatic advertising is a plus

At Internet Brands, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the rate for this role to start at $20.44/hourly and will depend on your skills, qualifications, and experience. We encourage all interested candidates to apply.


About Internet Brands:
Headquartered in El Segundo, Calif., Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands' powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Temasek. For more information, please visit www.internetbrands.com.

Internet Brands and its wholly owned affiliates are an equal opportunity employer.  Internet Brands will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO).
 
Notice to California residents: you can find information about our privacy practices, on: https://www.internetbrands.com/work-with-us/cpra 

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