Account manager 客户经理
9 Months ago • 3 Years +
Product Management
Job Description
The Account Manager (客户经理) will assist the Client Director in project execution, handling daily client communication, follow-up, and coordination. Responsibilities include participating in client meetings, monitoring project progress, gathering and analyzing industry and client information for decision-making, assisting in project planning, monitoring and evaluating filming projects, and ensuring timely communication with clients to understand needs and facilitate internal team collaboration for on-time project completion. This role requires at least 3 years of experience serving fast-moving consumer goods (FMCG) companies, with preference given to candidates with dairy product experience.
Must Have:
- 3+ years FMCG experience (dairy preferred)
- Independent client management
- Team management (internal/external)
- Strategic thinking & plan creation
- Strong communication & coordination skills
- Project management & problem-solving skills
职位描述
1.协助客户总监负责项目的具体执行工作，从事日常的客户联络、沟通、跟进与协调;
2.参加与客户的沟通会议，跟进项目进展;
3.收集、整理和分析行业、客户等相关信息，为项目提供充分准确的信息来源和决策支持；
4.协助项目整体策划并对拍摄项目进行监控和整理评估;
5.与客户及时沟通与交流，准确理解客户的需求推动内部协作团队，促成项目工作按计划执行;
职位要求
1. 3年以上服务快消品经验，有奶制品服务经验者优先
2. 能够独立应对客户，能很好地管理团队（内部、外部）完成项目
3. 具备一定的策略思考能力，能够和策略配合完成相关策略方案输出
4. 能够独立撰写传播策划案
具备能力：
是问题的解决者
1. 具较强的沟通、协调能力
2. 具备较强的项目把控能力
3. 具备较强的抗压能力
4. 熟练掌握PPT、word、excel等办公软件
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