Account Manager

5 Days ago • 3 Years + • Account Management • $130,000 PA - $135,000 PA

Job Summary

Job Description

The Account Manager will be responsible for managing sales and maintaining existing relationships with SBM customers or groups of customers to ensure continued business. Responsibilities include acting as the primary point of contact for accounts, building and strengthening client relationships, resolving client conflicts, overseeing account management, negotiating contracts, establishing budgets, identifying new sales opportunities, conducting sales presentations, forecasting sales results, communicating progress of initiatives, and meeting deadlines. The role also involves interviewing, hiring, training, planning, assigning work, motivating, evaluating performance, rewarding, disciplining, and resolving employee issues, as well as performing other assigned duties.
Must have:
  • Manage sales and client relationships
  • Build and maintain strong client relationships
  • Solve conflicts with clients
  • Negotiate contracts
  • Identify new sales opportunities
  • Give sales presentations
  • Forecast and track sales results
  • Communicate progress of initiatives
  • Meet time deadlines
  • Interview, hire, and train employees
  • Plan, assign, and direct work
  • Conform to company policies
  • Provide leadership and motivation
  • Conduct performance evaluations
  • Reward and discipline employees
  • Address employee complaints
  • Read and interpret business documents
  • Write reports and correspondence
  • Present information to groups
  • Knowledge of spreadsheet and word processing software

Job Details

Description

Position at SBM Management

The Account Manager will be responsible for managing sales and maintaining existing relationships with SBM customer or group of customers so that they will continue using SBM for business.   

Responsibilities

  • Operate as the lead point of contact related to all matters specific to the accounts.
  • Build and maintain strong, long-lasting relationship between SBM and the client.
  • Solve conflicts with clients.
  • Oversee customer account management and negotiate contracts to maximize profit.
  • Establish budgets with the client.
  • Identify new sales opportunities within existing accounts.
  • Give sales presentations to high-level executives.
  • Forecast and track sales results and annual forecast.
  • Communicate the progress of monthly and quarterly initiatives to internal and external team members.
  • Meet time deadlines according to customer needs and objectives.
  • Interviews, hires, and trains employees.
  • Plans, assigns, and directs work to employees.
  • Ensures each team members work in conformance with SBM policies and procedures.
  • Provides leadership/motivation and conveys the vision and values of SBM to the team members.
  • Conduct employee performance evaluation using key metrics.
  • Rewards and disciplines employees.
  • Addresses complaints and resolving problems among employees.
  • Perform other duties, as assigned

Qualifications

  • Three plus years of experience, or equivalent combination of education and experience, such as an A.A. Degree with 3+ years experience or a Bachelor's degree (B.A. or B.S.); with a minimum one year related experience and/or training.    
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.    
  • Ability to write reports, business correspondence, and procedure manuals.    
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.    
  • To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software. 

Compensation: $130,000 - $135,000 per year

 

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.     

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