Account Manager

We are looking for a talented Account Manager; to be based from our Paris office.  You will be the cornerstone of our client success strategy. You will play a critical role in helping our clients harness the power of data to make strategic decisions. You’ll cultivate meaningful relationships with key stakeholders, ensuring they get maximum value from our research solutions while contributing to long-term business success and champion an outstanding customer experience from the inside out.

Key Responsibilities

• Act as the primary point of contact for all matters relating to assigned customer accounts.

• Develop and nurture strong, long-lasting relationships with key business executives and decision-makers.

• Understand client needs and objectives to ensure the successful delivery of tailored solutions.

• Collaborate with internal teams (Customer Service, Product Development, etc.) to enhance the overall client experience.

• Negotiate and close contracts that align with company profitability goals.

• Proactively forecast and track key account performance metrics (e.g., quarterly sales, annual forecasts).

• Address challenging client situations or escalations with diplomacy and a solution-oriented mindset.

Desirable Skills and Behaviours

• Insight-driven mindset: Passionate about the value of research, data, and consumer understanding.

• Bilingual communication: Fluent in French and English, both written and spoken.

• Relationship builder: Skilled at creating trust and delivering value across client organizations.

• Commercial acumen: Confident in contract negotiation and identifying new business opportunities.

• Collaborative spirit: Works well with technical and research teams to align on client goals.

• Organized and proactive: Adept at managing multiple accounts with a strategic and hands-on approach.

• Resilient and solution-oriented: Able to navigate complex client challenges with confidence and tact.

Join us in shaping the decisions behind leading brands and organizations. Your role will not only support client success —but also help build the future of our business in France and beyond.

#LI-DF1

Company Description and Culture 

YouGov is a global online research company, offering insight into what the world thinks.    

We speak daily to our panel of over 27 million registered members to understand opinion and behaviors around the world. We have a strong reputation as a source of accurate data and we’re trusted by the world’s biggest brands to get it right, making us the most quoted market research source in the world.  

Why join YouGov? 

Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities. 

Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.  

Life at YouGov 

We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do. 

We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.  

Equal Opportunity Employer 

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need. 

Data Privacy

To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy