Account Manager
Job Summary
Job Description
As an Account Manager at Ziff Davis Shopping, you will support Sales Account Directors with data reporting, analysis, and content management for US and CA shopping brands, including RetailMeNot and Offers.com. You will build client relationships and grow program success through interactions with retail partners via calls and email. You will analyze program performance, make strategic growth recommendations, and support your account team with day-to-day management. The role involves collaborating with your team to develop and implement strategic solutions, monitoring campaign effectiveness, developing client presentations, identifying upsell opportunities, and cultivating partnerships. Responsibilities also include ensuring accurate revenue tracking and seamless campaign execution.
Must have:
- 2 to 5 years of experience in account management.
- Experience with MS Word, Excel, and PowerPoint.
- Ability to communicate clearly with decision makers.
- Critical thinking skills including data analysis.
Good to have:
- Affiliate marketing experience.
- Passion for data.
Perks:
- Company-sponsored medical, dental, and vision insurance.
- Flexible Vacation / Paid Time Off
- Charitable Giving Programs
- Family Planning Programs
- Pregnancy and Paid Parental Leave
- 401K savings plan with employer match
- Employee stock purchase program (ESPP)
- Wellness Programs
- Hybrid, Remote and Flexible work arrangements
- Diverse and inclusive employee resource groups
10 skills required
Job Details
Description
Account Manager
Ziff Davis Shopping helps millions of shoppers discover and save, delivering exceptional consumer and merchant-advertiser experiences across a portfolio of leading mobile and ecommerce brands. Our domestic brands include RetailMeNot, Offers.com, Blackfriday.com, TechBargains and more. We also run the leading Cash Back, Reward and Coupon codes brand in the UK (Voucher Codes).
Ziff Davis Shopping helps millions of shoppers discover and save, delivering exceptional consumer and merchant-advertiser experiences across a portfolio of leading mobile and ecommerce brands. Our domestic brands include RetailMeNot, Offers.com, Blackfriday.com, TechBargains and more. We also run the leading Cash Back, Reward and Coupon codes brand in the UK (Voucher Codes).
We are currently looking for an Account Manager to add to our dynamic team.
About The Role:
As an Account Manager within Ziff Davis Shopping, you will support Sales Account Directors with data reporting & analysis, content management and more for our US and CA shopping brands: RetailMeNot, Offers.com, and Black Friday websites. You will interact with a volume of retail partners through calls and email in partnership with the Account Director in order to build client relationships & grow program success. You will retrieve data from internal and 3rd party systems to analyze program performance, and make strategic growth recommendations in the areas of media and rewards (e.g. cash back). You will also support your account team with various tasks including day-to-day management of accounts, working directly with retail partners, networks, and agencies to ensure overall success of client goals.
As an Account Manager within Ziff Davis Shopping, you will support Sales Account Directors with data reporting & analysis, content management and more for our US and CA shopping brands: RetailMeNot, Offers.com, and Black Friday websites. You will interact with a volume of retail partners through calls and email in partnership with the Account Director in order to build client relationships & grow program success. You will retrieve data from internal and 3rd party systems to analyze program performance, and make strategic growth recommendations in the areas of media and rewards (e.g. cash back). You will also support your account team with various tasks including day-to-day management of accounts, working directly with retail partners, networks, and agencies to ensure overall success of client goals.
What You’ll Do:
- You'll collaborate with your Account Team (Account Director, Media Planner, Merchandiser) to develop and implement strategic solutions that align with merchant partner’s key performance indicators and business goals
- You'll monitor and report on effectiveness of optimized campaigns
- You’ll develop and present strategic client-facing presentations and decks and assist in crafting compelling emails and preparing Quarterly Business Reviews
- You’ll make strategic recommendations and identify up-sell and incremental opportunities that align with campaign strategy
- You’ll cultivate and sustain strong partnerships with merchants, affiliate networks, and agency collaborators to drive long-term success and strategic alignment
- You'll collaborate with business analytics, finance and account directors to ensure accurate revenue tracking
- You’ll work cross-functionally with finance, operations, and marketing to ensure seamless campaign execution and alignment with merchant goals
Who You Are:
- Proven self-starter with a natural curiosity and solutions oriented mindset
- Mix of analytical ability to see trends in data and ability to influence customer behavior using results
- You enjoy working in a dynamic, results driven environment and have a can-do attitude
- Desire for future growth and advancement in media sales and customer solutions
- You have affiliate marketing experience (a plus)
- You’ve got a real passion for data
Qualifications:
- 2 to 5 years experience in account management, customer/client success, marketing or project management
- You're experienced in MS Word, Excel and PowerPoint or Google App Equivalent
- Demonstrated ability to communicate clearly with decision makers with various talk tracks depending on expertise level
- Critical thinking skills including data analysis and ability to position findings with actionable steps
- Advanced communication, presentation, analytical, and organizational skills
- Proven ability to manage projects in a changing, fast-paced environment
- Degree in Marketing, Advertising, Communications or related field strongly preferred
We Offer Great Benefits:
- Company-sponsored medical, dental, and vision insurance (including domestic partner coverage) + pet insurance
- Flexible Vacation / Paid Time Off
- Charitable Giving Programs that include Paid Time off to volunteer and donation match
- Family Planning Programs like MAVEN Fertility Concierge
- Pregnancy and Paid Parental Leave (up to 16 weeks)
- 401K savings plan with employer match
- Employee stock purchase program (ESPP)
- Wellness Programs: Gym reimbursement, Lose It! and Calm subscriptions
- Hybrid, Remote and Flexible work arrangements
- Diverse and inclusive employee resource groups where you can collaborate with teams across the company while making an impact in the areas that most excite you!
U.S. Equal Employment Opportunity/Affirmative Action Information
Individuals seeking employment at Ziff Davis are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You are being given the opportunity to provide the following information in order to help us align with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.
Ziff Davis Shopping is a business unit within Technology & Shopping (TS), a division of Ziff Davis, Inc.
Ziff Davis Shopping is a business unit within Technology & Shopping (TS), a division of Ziff Davis, Inc.
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