Account Manager (InHouse or Ad Agency experience)

3 Months ago • 3 Years + • Account Management

Job Summary

Job Description

As an Account Manager at Yellow Shoes, you'll be a key liaison between internal teams (Project Management, Creative, Production, Business Affairs) and external partners. You'll drive projects autonomously, ensuring all work is properly vetted and validated. Excellent communication, organization, and time management skills are essential. Responsibilities include managing client communications, preparing meetings and presentations, gathering feedback, working with Project Managers on timelines, and ensuring that feedback is incorporated into future deliverables. This role requires strong collaboration, problem-solving, and the ability to guide internal teams through the creative process from inception to delivery.
Must have:
  • 3+ years ad agency/marketing experience
  • Knowledge of various communication media
  • High-volume project management experience
  • Strong communication & organization skills
  • Client relationship management expertise
  • Proficiency in collaboration tools
Good to have:
  • Full agency AM process knowledge
  • Workfront proficiency
Perks:
  • Health and savings benefits
  • Educational opportunities
  • Disney-provided extras

Job Details

Job Summary:

Compelling storytelling. Engaging connection. Limitless inspiration. At Yellow Shoes, these endeavors are woven into the craft and content that we create for beloved Disney brands. As the creative marketing agency for Disney Experiences, our intimate knowledge and unique integration within each line of business allow us to create crave worthy content that resonates, inspires, and ignites magical possibilities for everyone.

Along with the nurturing, care and respect that goes into our work, there’s a fervor that goes into fostering an environment that supports Cast Members, encourages bravery, and promotes boundless thinking. The passion that you’ll find here is the catalyst for impactful and purposeful marketing that push the work beyond commonplace into an enchanting place—And we have fun while doing it. If this sounds like you, we encourage you to apply!

You will report to Sr Mgr-Account Management

What You Will Do

  • Liaise within YS structure of Project Management, Creative, Production and Business Affairs to ensure all work is being vetted and validated at the appropriate stages.

  • Establish entrepreneurial mindset and drive projects and work with high level of autonomy.

  • Exude excellent organizational, communication (written and verbal) and time management skills with heightened attention to detail

  • Possess a strong work ethic, a positive attitude, and a passion for making exceptional contributions for the greater good of the team including by not limited to:

  • Willingness to learn and develop new skills in a consistently fast-paced environment.

  • Familiarity/Proficiency with programs such as Workfront and other collaboration tools required for efficiency

  • Ability to work independently and take initiative, and direction while also being an effective team player.

  • Experience with targeted audience communications and

  • Have the confidence to consult/interact/guide all internal teams during the creative process from inception through production and delivery while understanding your role in the process at every step.

  • Independently sends and responds to client communications in a timely manner.

  • Owns all meeting and presentation preparation for partners; including but not limited to -- setting meeting agendas based on partner priorities and the project plan, delegating tasks for meeting prep, etc.

  • Responsible for communicating internal YS leadership and partner feedback to the right internal team member(s) to make sure the feedback is incorporated into future deliverables.

  • Work with Project Managers to ensure timelines are developed, internally approved, and shared with Marketing Strategy partners for all creative initiatives. Agreed upon timelines should also be distributed internal stakeholders as needed.

  • Set up meetings as needed and capturing detailed and digestible meeting notes to be used in recaps.

  • Responding to Partner and internal emails with knowledgeable and detailed responses in a timely manner.

Required Qualifications & Skills

  • 3+ years of ad agency account management, professional marketing, or related experience.

  • Knowledge of communication media including video, print, digital, social, email, collateral, OOH, and the production processes supporting them.

  • Experience leading a high volume of projects and associated tactics

  • Have a broad vision while still focusing on the small details; accountable to promptly provide what is expected.

  • Proficiency in establishing and maintaining relationships with partners and peers to problem solve and inspire others.

  • Optimize projects for redundancy and establish efficiencies across business segments and campaigns

Preferred Qualifications

  • Knowledgeable of the full agency Account Management process and project tools (Like Workfront)

Required Education

Bachelor's Degree or equivalent work experience

Additional Information

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

#DXMarketing

#YellowShoes

Disability accommodation for employment applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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