Account Manager Large Customer Sales Retail (English, Spanish)

5 Months ago • 2 Years + • Business Development

Job Summary

Job Description

The Account Manager, Large Customer Sales Retail, plays a crucial role in building and maintaining relationships with clients, understanding their business challenges, and executing mid-term projects. Responsibilities include managing the sales pipeline, preparing sales pitches, providing performance insights using Google's tools, and driving client engagement with Joint Business Plans (JBPs). This role requires fluent English and Spanish communication, strong analytical and communication skills, and experience in advertising or a related field. The ideal candidate will have experience with project management tools and Google Ads products. This position works with large clients to develop digital solutions, advising them on Google's products across search, video, and mobile to help connect with audiences.
Must have:
  • Bachelor's degree or equivalent experience
  • 2+ years in advertising/sales/marketing
  • Fluent English and Spanish
  • Client relationship management
  • Sales pipeline management
  • Strategic sales approach
Good to have:
  • Project management tools experience
  • Google Ads knowledge (Search, Ads 360, Performance Max)
  • Industry knowledge and vision
  • Excellent communication and presentation skills

Job Details


Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing role.
  • Ability to communicate in English and Spanish fluently in order to communicate in this customer-facing sales role.

Preferred qualifications:

  • Experience with Project management tools.
  • Knowledge of Google Ads Products (Search and Ads 360 and Performance Max).
  • Deep understanding of the industry's issues, a vision for its growth, and a commitment to advance Google's forward-looking strategies within the marketplace.
  • Demonstrated strategic and analytical sales approach, with the ability to navigate ambiguity and manage multiple priorities independently.
  • Excellent customer service, rapport building, communication, presentation, and creative problem-solving skills.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

As the Account Manager, you will play a crucial role within the sales organization, responsible for the day-to-day relationship with clients and the execution of mid-term projects agreed upon in the annual Joint Business Plan. In this role, you will act as the primary point of contact for clients, maintaining a regular cadence of meetings, managing the agenda, and coordinating with specialists to ensure timely project completion.

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Responsibilities

  • Build and manage relationships with clients, and develop an understanding of their business challenges, marketing objectives, and success metrics.
  • Manage the sales pipeline, allowing for clear visibility into project progression and achievement of sales objectives. 
  • Prepare sales pitches, and effectively convey complex information to drive new sales.
  • Utilize Google's tools to provide clients with insights into their performance relative to the market and competitors. 
  • Drive client cadence to deploy Joint Business Plans (JBPs), and act as the hub for cross-functional Google teams in realtor to the specific client.

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