Account Manager North America

3 Months ago โ€ข 2 Years + โ€ข Business Development โ€ข $117,072 PA - $217,421 PA

Job Summary

Job Description

Aristocrat Interactive seeks a dynamic Account Manager to oversee key accounts in North America. Ideal candidate must possess strong organizational skills, detail-oriented, results-driven, excellent communication skills, and experience in the iGaming industry.
Must have:
  • iGaming experience
  • Strong organization
  • Detail-oriented
  • Excellent communication
Good to have:
  • Collaboration skills
  • Analytics experience
  • Data-driven decision
  • Presentation skills
Perks:
  • Competitive salary
  • Travel opportunities

Job Details

We seek a dynamic and experienced Account Manager to oversee and manage our key accounts across North America. In this role, you will be the primary point of contact for senior-level partners, addressing their needs and resolving issues efficiently. Your responsibilities will include collaborating with internal teams to launch new projects, communicating progress on initiatives, educating current accounts on new products as they are developed, and forecasting key account metrics.

The ideal candidate will be proactive, detail-oriented, and skilled in managing multiple projects simultaneously. We encourage you to apply if you are passionate about delivering exceptional client service and driving business success.

What You'll Do

  • Know the customers in the assigned portfolio inside-out: markets, products, open issues and upcoming projects, main competitors, performance, and business history.
  • Stay up to date with company products and services, identify industry trends, and help communicate and implement them with the internal customers
  • Establish a straightforward onboarding journey for our customers.โ€ฏ
  • Ensure customer retention goals and drive customer adoption for Aggregation services and Content products.
  • Optimize existing processes within the company and actively enhance all Customer Success initiatives.
  • Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
  • Provide customer training and guidance. 
  • Proactively drive new business internally โ€“ identifying key content per market/brand.
  • Identifying and defining opportunities for account growth as well as efficient account operation.
  • With the support of Senior Management, you will drive the commercial negotiations, and marketing proposals, such as Wizard promos, Network promos, etc.
  • Help forecasting and tracking key account metrics.
  • Main point of contact for entering new markets, and adding new content for the internal customers.
  • Act as the main point of contact for the kick-off of new projects: will be the one identifying the correct stakeholders to be involved and contact them for a Partnership Manager to be assigned, a dedicated tech team, QA, etc.
  • Working with internal teams to ensure client performance expectations are met and implement various technical solutions in support of commercial strategies to maximize partnership.
  • Prepare internal and external presentations utilizing data and analysis to highlight trends and opportunities.
  • Actively communicate with relevant departments, to ensure the timely and successful delivery of solutions according to our partnersโ€™ needs and objectives.
  • Handle the paperwork for additional vendors and brands.
  • Main point of contact for organizing internal meetings for internal customer project updates.
  • Occasionally travel to meet the internal customers if and when needed (customer events, face-to-face meetings, etc).

What We're Looking For

  • Knowledge and experience in the iGaming industry is a must.
  • Minimum 2 yearsโ€™ experience in a similar role
  • Strong organizational skills: The ability to keep track of multiple projects and deadlines is essential for this role, as it involves coordinating and executing multiple initiatives at once.
  • Detail-oriented and results-driven: The ability to work mostly independently and with attention to detail, driven and motivated by targets and unlocking business opportunities.
  • Strong communicator with excellent interpersonal, presentation, facilitation, and listening skills comfortable addressing opportunities and concerns both internal and external.
  • Strong collaboration skills: a natural team player who is curious, energetic, and motivated by collaborating with members of the sourcing, finance, technology, and optimization team.
  • Experience with analytics and data-driven decision-making: The ability to derive commercial decisions and timelines from data insights and projections.

Company Summary

Aristocrat Interactiveโ€ฏโ€ฏ 

Aristocrat Interactive is Aristocrat Leisure Limitedโ€™s (ASX:ALL) regulated online Real Money Gaming (RMG)โ€ฏbusiness and was formed in 2024โ€ฏwhen the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.โ€ฏ The business is an industry leaderโ€ฏin content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB). 

About Aristocrat

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), mobile games publishing (Pixel United) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

Our Values

  • All about the Player

  • Talent Unleashed

  • Collective Brilliance

  • Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

Travel Expectations

Up to 25%

Pay Range

$117,072 - $217,421 per year

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

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About The Company

Aristocrat Leisure Limited is an ASX20 listed company and one of the worldโ€™s leading providers of gaming solutions. Weโ€™re licensed in over 300 jurisdictions and operate in over 90 countries around the world. Weโ€™re also proud to have a team of over 7000 employees that deliver outstanding results by pushing the boundaries of innovation, creativity and technology each day. We offer a diverse range of products and services including electronic gaming machines, social gaming and casino management systems, but it doesnโ€™t stop there. Despite our global presence and exponential growth, we remain an ideas company at heart that is committed to delivering outstanding results for our customers and players and an unparalleled experience for our employees, who have the opportunity to grow, be inspired and be the best they can be.


Our values of Talent Unleashed, All About the Player, Collective Brilliance and Good Business, Good Citizen guide and inspire us to live our mission of bringing joy to life through the power of play โ€“ every day.  


Come and join us โ€“ letโ€™s play!


๐˜—๐˜ญ๐˜ฆ๐˜ข๐˜ด๐˜ฆ ๐˜ฃ๐˜ฆ ๐˜ข๐˜ญ๐˜ฆ๐˜ณ๐˜ต ๐˜ต๐˜ฐ ๐˜ด๐˜ค๐˜ข๐˜ฎ๐˜ด ๐˜ฐ๐˜ง๐˜ง๐˜ฆ๐˜ณ๐˜ช๐˜ฏ๐˜จ ๐˜ฆ๐˜ฎ๐˜ฑ๐˜ญ๐˜ฐ๐˜บ๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต ๐˜ฐ๐˜ฑ๐˜ฑ๐˜ฐ๐˜ณ๐˜ต๐˜ถ๐˜ฏ๐˜ช๐˜ต๐˜ช๐˜ฆ๐˜ด. ๐˜ˆ๐˜ฏ๐˜บ ๐˜ค๐˜ฐ๐˜ฎ๐˜ฎ๐˜ถ๐˜ฏ๐˜ช๐˜ค๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ ๐˜ต๐˜ฐ ๐˜ค๐˜ข๐˜ฏ๐˜ฅ๐˜ช๐˜ฅ๐˜ข๐˜ต๐˜ฆ๐˜ด ๐˜ณ๐˜ฆ๐˜จ๐˜ข๐˜ณ๐˜ฅ๐˜ช๐˜ฏ๐˜จ ๐˜ฆ๐˜ฎ๐˜ฑ๐˜ญ๐˜ฐ๐˜บ๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต ๐˜ฐ๐˜ฑ๐˜ฑ๐˜ฐ๐˜ณ๐˜ต๐˜ถ๐˜ฏ๐˜ช๐˜ต๐˜ช๐˜ฆ๐˜ด ๐˜ข๐˜ต ๐˜ˆ๐˜ณ๐˜ช๐˜ด๐˜ต๐˜ฐ๐˜ค๐˜ณ๐˜ข๐˜ต ๐˜ฐ๐˜ณ ๐˜ช๐˜ต๐˜ด ๐˜ด๐˜ถ๐˜ฃ๐˜ด๐˜ช๐˜ฅ๐˜ช๐˜ข๐˜ณ๐˜ช๐˜ฆ๐˜ด ๐˜ธ๐˜ช๐˜ญ๐˜ญ ๐˜ค๐˜ฐ๐˜ฎ๐˜ฆ ๐˜ง๐˜ณ๐˜ฐ๐˜ฎ ๐˜ข๐˜ฏ @๐˜ข๐˜ณ๐˜ช๐˜ด๐˜ต๐˜ฐ๐˜ค๐˜ณ๐˜ข๐˜ต.๐˜ค๐˜ฐ๐˜ฎ, @๐˜ฃ๐˜ช๐˜จ๐˜ง๐˜ช๐˜ด๐˜ฉ๐˜จ๐˜ข๐˜ฎ๐˜ฆ๐˜ด.๐˜ค๐˜ฐ๐˜ฎ, @๐˜ฑ๐˜ช๐˜น๐˜ฆ๐˜ญ๐˜ถ๐˜ฏ๐˜ช๐˜ต๐˜ฆ๐˜ฅ.๐˜ค๐˜ฐ๐˜ฎ, ๐˜ฐ๐˜ณ @๐˜ฑ๐˜ณ๐˜ฐ๐˜ฅ๐˜ถ๐˜ค๐˜ต๐˜ฎ๐˜ข๐˜ฅ๐˜ฏ๐˜ฆ๐˜ด๐˜ด.๐˜ค๐˜ฐ๐˜ฎ ๐˜ฆ๐˜ฎ๐˜ข๐˜ช๐˜ญ ๐˜ข๐˜ฅ๐˜ฅ๐˜ณ๐˜ฆ๐˜ด๐˜ด. ๐˜๐˜ณ๐˜ฐ๐˜ฎ ๐˜ต๐˜ช๐˜ฎ๐˜ฆ ๐˜ต๐˜ฐ ๐˜ต๐˜ช๐˜ฎ๐˜ฆ, ๐˜ˆ๐˜ณ๐˜ช๐˜ด๐˜ต๐˜ฐ๐˜ค๐˜ณ๐˜ข๐˜ต ๐˜ฎ๐˜ข๐˜บ ๐˜ถ๐˜ด๐˜ฆ ๐˜ข๐˜ฏ ๐˜ฆ๐˜น๐˜ต๐˜ฆ๐˜ณ๐˜ฏ๐˜ข๐˜ญ ๐˜ข๐˜จ๐˜ฆ๐˜ฏ๐˜ค๐˜บ ๐˜ง๐˜ฐ๐˜ณ ๐˜ณ๐˜ฆ๐˜ค๐˜ณ๐˜ถ๐˜ช๐˜ต๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต ๐˜ฑ๐˜ถ๐˜ณ๐˜ฑ๐˜ฐ๐˜ด๐˜ฆ๐˜ด, ๐˜ฉ๐˜ฐ๐˜ธ๐˜ฆ๐˜ท๐˜ฆ๐˜ณ ๐˜ต๐˜ฉ๐˜ฆ๐˜บ ๐˜ธ๐˜ช๐˜ญ๐˜ญ ๐˜ฏ๐˜ฆ๐˜ท๐˜ฆ๐˜ณ ๐˜ณ๐˜ฆ๐˜ฒ๐˜ถ๐˜ฆ๐˜ด๐˜ต ๐˜ฑ๐˜ข๐˜บ๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต๐˜ด ๐˜ฐ๐˜ง ๐˜ข๐˜ฏ๐˜บ ๐˜ด๐˜ฐ๐˜ณ๐˜ต.

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