Account Manager, SMB
Job Summary
Job Description
As an Account Manager at HHAeXchange, you will be responsible for generating and closing new business within your assigned Accounts selling to homecare agency owners, executives, and administrators. You will partner with the Customer Success Team to create Account Plans and act as a Customer-facing resource to create a cohesive and valuable business relationship. Using a consultative and GAP-focused sales approach, you will align prospects' business problems with the value of HHAeXchange. You will need to educate prospects on what they need to do to comply with state and federal changes and how HHAeXchange provides the solutions they need. Drive an effective sales process using the GAP Sales methodology while hitting your monthly goals.
Must have:
- Drive sales process using GAP Sales methodology.
- Uncover business problems and challenges of prospects.
- Lead product demonstrations to show platform value.
- Prospect and generate pipeline within assigned book.
- Maintain pipeline hygiene and track activity in Salesforce.
- Provide feedback from prospect conversations to leadership.
- 2 years proven experience in SaaS Sales.
Good to have:
- Experience selling into healthcare or homecare industry
Perks:
- Competitive health plans
- Paid time-off
- Company paid holidays
- 401K retirement program with a Company elected match
- Other company sponsored programs.
4 skills required
Job Details
HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.
As an Account Manager at HHAeXchange, you will be responsible for generating and closing new business within your assigned Accounts selling to homecare agency owners, executives, and administrators. You will partner with the Customer Success Team to create Account Plans and act as a Customer-facing resource to create a cohesive and valuable business relationship.
With a combination of a consultative and GAP-focused sale, you will have the insight to align prospects business problems, and challenges to the value of HHAeXchange. We are a pain killer, not a vitamin. With significant state and federal changes affecting homecare agencies nationwide, you will leverage these tailwinds to educate prospects on what they need to do to comply, and why and how HHAeXchange provides them with the solutions they need to thrive.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Job Duties
- Drive an effective sales process using the GAP Sales methodology while hitting your monthly goals
- Uncover the true business problems and challenges that our prospects are facing
- Lead discovery and tailored product demonstrations to show the value of the HHAeXchange platform
- Prospect and generate pipeline within your assigned book of business while also receiving support from demand generation
- Maintain pipeline hygiene and track all activity in Salesforce, allowing for accurate forecasting to hit your sales targets
- Provide insightful feedback from prospect conversations to product, sales, and marketing leadership
- Travel to conferences and industry events as necessary (less than 10%)
Other Job Duties
- Other duties as assigned by supervisor or HHAeXchange leader
Travel Requirements
- Travel up to 10%, including overnight travel
Required Education, Experience, Certifications and Skills
- Minimum 2 years of proven experience as a BDR or high-volume full-cycle SaaS Sales
- Superb presentation and product demonstration skills
- Excellent written and verbal communication skills
- Experience selling to first-time technology buyers within the Enterprise segment
- Humility and empathy for the challenges our prospects face on a daily basis in the homecare industry
- Bonus: experience selling into the healthcare or homecare industry
The base salary for this US-based, full-time, and exempt position is $80,000 not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.
This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.
HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.
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