Account Strategist, Engage, Google Customer Solutions
Job Summary
Job Description
The Account Strategist at Google Customer Solutions (Engage) will build and manage client relationships, ensuring project completion to high standards. Responsibilities include achieving growth goals, presenting Google advertising solutions, developing data-driven recommendations, and building expertise in Google advertising products. The role requires collaborating with internal and external stakeholders, understanding client business challenges, and using this knowledge to develop strategies for reaching thousands of users. This involves daily client meetings, understanding marketing objectives and success metrics, and presenting solutions that align with customer goals. The ideal candidate will possess strong communication, analytical, and relationship-building skills.
Must have:
- Bachelor's degree or equivalent experience
- 2+ years in advertising, sales, marketing, consulting, or media
- Client relationship management
- Achieving growth goals
- Data-driven analysis and recommendations
- Google Ads expertise
Good to have:
- Experience with channel sales, advertisers, agencies, or clients
- Experience launching and managing paid digital advertising campaigns
- Storytelling and narrative building skills
Perks:
- Bonus
- Equity
- Benefits
4 skills required
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in advertising, sales, marketing, consulting, or media.
- Ability to travel 20% of the time as required.
Preferred qualifications:
- Experience in assessing and achieving client success via business techniques, including effective questioning, objection handling, and engaged promoting.
- Experience working with channel sales, advertisers, agencies, or clients.
- Experience in launching and managing paid digital advertising campaigns, within Google Ads and other digital marketing platforms.
- Ability to manage and prioritize a portfolio in an advertising or media sales context, and ability to achieve goals to drive growth.
- Ability to build engaging narratives and utilize storytelling as a client engagement strategy.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.The US base salary range for this full-time position is $84,000-$120,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .
Responsibilities
- Build and manage relationships with clients virtually or face to face by meeting with multiple clients on a daily basis and developing an understanding of their business challenges, marketing objectives, and success metrics.
- Work with internal and external stakeholders to ensure workflows and projects are completed on time to a high standard.
- Plan for, and achieve, growth goals including but not limited to quarterly business growth and productivity goals, through the presentation of Google advertising products/solutions that will help clients to meet their marketing objectives.
- Develop forward thinking, data-driven analyses and consultative recommendations that align with customer goals, and quantify high-impact opportunities with recommendations to present to customers.
- Build knowledge of how Google advertising products work and can be used to help a wide range of marketing objectives.
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