Community

Home >

Jobs >

Account Strategist, Engage, Google Customer Solutions (French, English)

Account Strategist, Engage, Google Customer Solutions (French, English)

1 Month ago • 2 Years + • Business Development

About the job

3 skills required for this role

Add these skills to join the top 1% applicants for this job

communication

innovation

storytelling

Job Description

The Account Strategist at Google Customer Solutions will be responsible for delivering against quarterly business and product growth goals. This role requires building relationships with clients via phone and email, conducting consultations and pitches, and advising on optimizing Google Ads investment. The successful candidate will own a portfolio of small businesses, identifying growth opportunities and managing risks. Key responsibilities include driving customer growth, delivering exceptional customer experiences, and achieving client business and marketing objectives. Fluency in French and English is essential for managing client relationships in the specified region. Experience with Google Ads and online advertising is preferred.

Must have:

Bachelor's degree in Marketing/Advertising or equivalent
2+ years in advertising/sales/business development
Fluent in French and English
Deliver against quarterly goals
Manage client portfolio and drive growth

Good to have:

Google Ads experience & certification
Strong storytelling and client engagement skills
Experience assessing and achieving client success
Ability to influence internal/external stakeholders

Minimum qualifications:

Bachelor's degree in Marketing, Advertising, or equivalent practical experience.
2 years of advertising, consultative sales, business development, online media environment, or marketing roles.
Ability to communicate in French and English fluently to support client relationship management in this region.

Preferred qualifications:

Experience assessing and achieving client success via business techniques, including effective questioning, objection handling, and engaged promoting.
Experience with Google Ads and online advertising, with Google Digital Workshop certification, or similar.
Ability to build compelling narratives and utilize storytelling as a client engagement strategy.
Ability to influence stakeholders internally and externally to deliver impact.
Ability to multi-task and manage multiple projects while paying attention to detail.
Ability to own a portfolio in an advertising or media business context in France, and consistently achieve goals to drive growth.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

Deliver against quarterly business and product growth goals.
Establish relationships via phone calls or e-mail marketing and conduct regular phone consultations and business pitches with clients to advise them on how to get the best return on their Google Ads investment.
Own a portfolio of small businesses by understanding growth drivers identifying opportunities for growth, managing risks and building quarterly plans for achievement.
Drive customer growth by delivering outstanding customer business experience and achieving customer business and marketing objectives.

View Full Job Description

Upload your resume, increase your shortlisting chances by 80%

About The Company

Google

2231 Active Jobs

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.