Account Strategist, Google Customer Solutions
Job Summary
Job Description
- 2+ years experience in relevant field
- Fluent English and Korean
- Google Ads experience preferred
- Account management skills
- Strong communication and analytical abilities
- Client relationship management
- Client management or consulting experience
- Experience managing advertising and media campaigns
6 skills required
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in account management, sales, business development, consulting or marketing.
- Ability to communicate in English and Korean fluently to interact in this customer-facing role.
Preferred qualifications:
- Experience in Google Ads account management, managing advertising and media campaigns.
- Experience in client management or consulting.
- Ability to build productive relationships across the business, with accountability and integrity.
- Ability to multi-task and manage multiple projects at a time with attention to detail.
- Ability to communicate and collaborate with a range of people and job functions.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Analyze, identify, and prioritize the Portfolio team's account leads and activities to identify multiple opportunities and present strategies or suggestions to advertisers, and improve their campaigns' performance and optimize opportunities from existing Google Ads advertisers through consultative approaches via email or phone.
- Create keywords, ad groups, account structures, and budget recommendations designed to grow account potential and add advertiser value.
- Leverage strategic partnerships to add value to advertisers' business and grow their accounts.
- Be accountable for the team's quarterly goals and communicate with customers in the Korean market.
- Manage high-trusted relationships with key advertisers and develop an understanding of their business challenges.
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