Accounts Receivable Accountant - Credit & Collections

Reporting to the Collections Manager, the Accounts Receivable Accountant will be responsible for working with a dynamic team that handles all processes related to credit and collection. This role will hold responsibility for all aspects of collection and cash application.  

Responsibilities: 

• Review open accounts for collection efforts
• Regular follow up with customer contacts, Customer Engagement Managers and Project Managers to ensure as early as possible payments.
• Make outbound collection calls or emails in a professional manner while keeping and improving customer relations.
• Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
• Collect customer payments in accordance with payment due dates
• Identify proactive issues attributing to account delinquency and discuss them with management.
• Review and monitor assigned accounts and all applicable collection reports ( ageing)
• Provide timely follow up on payment arrangements
• Mail correspondence to customers to encourage payment of delinquent accounts.
• Send invoices to customers either in hardcopy or soft copy and any other statements required
• Accounting reporting and query resolution
• Prepare reports and reconciliations
• Assist with month-end closing
• Respond to all customer inquiries
• Continuously improve processes
• Open to work cross markets
• Standard Operating Procedure creation and updating
• Ensure Key Metric’s are met and service is delivered to end users as expected.
• Special and ad hoc projects as assigned by AR Team Leader

• BA in Economics or Finance. 
• Ideally 2+ years of experience within Accounts Receivable area together with some supervisory experience and a willingness to learn and develop in this direction
• Sufficient experience in a similar capacity, international set up preferable 
• Good understanding of Oracle Fusion and finance business processes.
• Excellent written and verbal English skills
• Knowledge of procedural controls and data validation techniques required
• Strong analytical thinking: Acquiring a proper understanding of a problem or situation by breaking it down systematically into its component parts and identifying the relationships between these parts, selecting the appropriate method/tool to resolve the problem and reflecting on the result, such that learning is identified and absorbed.
• Proficiency in: 
• Planning and organization
• Attention to details
• Numeracy
• Information Acquisition
• Team work
• Customer focus
• Persistence and focus on targets

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;   
• Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
• Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
• Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
• Health: Global internal wellbeing programme, access to wellbeing apps;
• Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.