Addressable Associate Account Manager

In this role, you will report to the Manager of Ad Operations and will work closely with the Ad Operations team members and sales teams. The primary responsibility of the Associate Account Manager is to assist in the trafficking and reporting of paid advertising campaigns across Disney’s multitude of digital properties, while working with our diverse and growing client portfolio. We seek an individual willing to drive efficiency within their team. Duties and efforts will include, but are not limited to: trafficking, pulling reports, providing screenshots, and assisting with campaign auditing by answering requests organized by Account Managers. The right person for this role is meticulous and thrives in a dynamic and fast-paced collaborative environment, wants an opportunity to make a significant impact, and jumps at the opportunity to tackle new challenges!

If you are someone who meets this description, then this is a great role for you.

What You Will Do

• Support trafficking and screenshot requests

• Review trafficking requests from Account Managers and QC campaign assets

• Traffic video assets and implement ad tags to be reviewed by Account Managers

• Assist the Ad Operations team in troubleshooting campaign performance by investigating ad server bugs, third-party discrepancies, and under-delivery issues

• Assist in optimizing campaigns by adjusting delivery tools at the discretion of Account Managers

• Assist in reporting duties based on client requests and campaign auditing

• Assist Account Managers with monthly billing

• Provide after-hours support for any client-related emergencies, as necessary

Required Qualifications & Skills 

• Professional interpersonal communication skills with internal and external customers. Ability to articulate thoughts and concepts fluidly.

• Efficiently establish rapport and professional relationships

• Ability to think critically; have analytical and problem-solving skills

• Comfortable with working under tight deadlines

• Strong attention to detail

• Strong proficiency with Microsoft Excel and PowerPoint; ability to quickly learn new productivity software application tools

• Minimum of one year of experience in a previous internship, coursework, or work experience in digital advertising

Preferred Qualifications 

• Familiarity with the digital online ecosystem, including familiarity with third-party ad servers such as DCM, Sizmek, Innovid, etc., as well as ad serving technologies such as VAST and VPAID

• Strong interest and curiosity in the digital media, advertising, and emerging technology industries

• Familiar with all things tech, including consumer websites, mobile/tablet, over-the-top, and connected TV platforms, as well as video game devices

• Experience working with ad sales teams, creative production studios, and/or marketing departments

Required Education

• Bachelor’s degree with a focus in media, advertising, or other relevant experience

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