Administrative Business Partner, Google Customer Solutions
Job Summary
Job Description
As an Administrative Business Partner at Google Customer Solutions in Tokyo, Japan, you will be the heart of your team's operations, anticipating needs and resolving issues proactively. You'll manage calendars, book travel, schedule facilities, and plan events (All Hands, offsites, leadership meetings), coordinating content, speakers, and logistics across multiple offices. This role demands strong organizational skills, attention to detail, and excellent communication to interact with various teams and job functions. You will also contribute to defining new operational strategies and mentor new team members. Proficiency in Google products and services is a plus. The ideal candidate is organized, analytical, possesses strong business judgment, and can handle multiple priorities independently.
Must have:
- 3+ years administrative experience in tech or multinational environment
- Calendar, travel, expense management
- Event planning and execution
- Excellent communication & collaboration skills
- Strong organizational and project management skills
- Confidentiality and discretion
Good to have:
- International timezone calendar management
- Event budgeting
- Proficiency in Google Workspace
4 skills required
Job Details
Minimum qualifications:
- 3 years of administrative experience in a technology company or multinational environment working on administrative tasks (e.g., travel management, expense reports, calendar management, facilities coordination, etc.).
Preferred qualifications:
- Experience with calendar management over international timezones, travel scheduling and booking, and budgeting of events.
- Ability to collaborate and communicate across a range of people and job functions.
- Ability to adhere to an expectation of confidentiality on all business matters.
- Ability to handle multiple priorities independently with attention to detail and excellent organisation skills with ability to project manage.
About the job
As an Administrative Business Partner, you're at the heart of your team's business operations and activities and the soul that keeps your team moving forward. You anticipate the needs of your managers and team members and help them stay focused on their projects by resolving operational and administrative issues before they arise. You move quickly with the changing environment and are up to date with the latest Google products and services. You also use that knowledge to support your team's projects. In addition to being organized and analytical, you possess the strong business judgment and communication skills needed to interact with a variety of people and job functions.As an Administrative Business Partner, you are fundamental to the team's business operations and activities and drive your team forward. You anticipate the needs of your managers and team members and help them stay focused on their projects by resolving operational and administrative issues before they arise. You move along with the changing environment and are up to date with the latest Google products and services. You also use that knowledge to support your team's projects. In addition to being organized, you possess the business judgment and communication skills needed to interact with a variety of people and job functions.Administrative jobs at Google are staffed by organized and dependable people driven by a common company goal: to help us accomplish great things. Working behind the scenes, we make a significant impact on the people we support as well as on Google users around the world. We're adept at leading and managing a variety of simultaneous projects, which requires the particular talent of being able to communicate effectively with all levels of the organization.
Responsibilities
- Perform an array of administrative tasks (manage calendars, book travel, and schedule facilities and equipment).
- Plan and execute events (All Hands presentations, Offsites, leadership meetings) by coordinating content creation, organizing fun events, identifying speakers.
- Coordinate duties for multiple offices.
- Build responsiveness into existing operations, and help define new operational strategies.
- Serve as a technical lead for and manager of small projects, and mentor new team members.
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